1410 Winfield Dunn Parkway, Sevierville, TN 37876, United States
#116 of 247 hotels in Sevierville
Guests' ChoiceBased on 928 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
8.3
Facilities
7.3
Staff
7.7
Value for money
7.7
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Dustin
United StatesGood location for good price and everything and was clean!
Stayed in May 2024
Reviewed: 20 May 2024
Timothy
United StatesThe mattress covers did not fit properly and kept coming off. The bed was not made neatly. It looked as though it was made in a hurry. The carpets were very badly stained and the toilet was not properly seated around the base and would wobble when you say on it.
Stayed in May 2024
Reviewed: 13 May 2024
Karen
United StatesCarpet was dirty. Comforters on bed were torn
Convenient location
Stayed in May 2024
Reviewed: 5 May 2024
Mark
United StatesMiss when they had better breakfast, not just prepackaged mini muffins, juice, and coffee. Wish they would bring back queen beds versus full size beds in divided rooms. And had refrigerator and microwave in both rooms not just one.
Convenient to locations. Staff was friendly. And able to get clean towels, and stuff throughout the day as needed. You could raccoons at night, they like how you can feed them, but be careful. Internet was pretty reliable, but had to work from room for work and kicked me off a few times a day for the week.
Stayed in April 2024
Reviewed: 26 April 2024
Linda
United Statesthe person on duty was not very friendly.
room
Stayed in March 2024
Reviewed: 13 April 2024
Vicki
United StatesI thought was overpriced for no more modern thin what it was
Outback scenery
Stayed in March 2024
Reviewed: 31 March 2024
Lourie
United StatesThe only negative was the covers should have been upgraded some time back (small burn hole in the blanket).
Location was great. Had a traffic light for easy access to main road. The rooms were better than expected. Really nice that it had two rooms together with the bath in the middle. All the extras were a pleasant surprise. It had a small stream that run along the back of the property, and they had chairs sit out to enjoy the peace and quite. Overall for the price, location, and cleanliness was more than expected! I will certainly stay there again when I take another family vacation to Tennessee. Staff was extra nice too.
Stayed in March 2024
Reviewed: 25 February 2024
Nancy
United StatesLighting was poor in relationship to mirrors within the room and/or bathroom - difficult to apply makeup with too many dark areas or shadows. Wall heater ran either too hot or too cold and was difficult to set accurately.
excellent location and convenience to convention center; bed was comfortable and added table & chairs a plus in the room. Overall amenities in the room were comfortable and good value for price.
Stayed in February 2024
Reviewed: 15 February 2024
Steve
United StatesOnly one chair in the double room. Could use a flooring upgrade.
It was clean and in a good location. Bed was comfortable.
Stayed in February 2024
Reviewed: 17 January 2024
Robin
United StatesThe window in the bathroom wouldn't close-- opened about 1 1/2-2 inches. (It was snowy and temps in 20's & teens)
Location, value, friendly staff. We came down a day early, during a winter storm. This motel was right off the main highway
Stayed in January 2024
Reviewed: 2 January 2024
Susan
United StatesHad 2 queen room. Housekeeping cleanes the first room but not the back room? Front desk attedent was barely tolerable.
Beds were ok
Stayed in January 2024
Reviewed: 1 January 2024
Cindy
United StatesIt wasn't a real breakfast. Just muffins and coffee.
Stayed in December 2023
Reviewed: 12 December 2023
Joy
United StatesWhile using the sink and toilet for the first time we encountered several roaches. After the first initial use we didn't notice anymore roaches.
The updated rooms were really nicely done. The location was easy to access being at a red light. The balcony over the river was a relaxing bonus. The rooms were quiet. Comfy beds. Good pressure in the shower. Staff was friendly and helpful.
Stayed in December 2023
Reviewed: 5 December 2023
Jeanette
United StatesIt said that there would be free breakfast but all they had was a pack of mini muffins that you would put in a kids lunch and a juice and coffee machine There was a toaster and microwave in office but I don’t know why.
Rooms were clean and beds were comfortable. There was a microwave and fridge
Stayed in December 2023
Reviewed: 26 November 2023
Jeffrey
United StatesNo breakfast at the hotel
Room was very nice and on the ground floor
Stayed in November 2023
Reviewed: 9 November 2023
William
United StatesBreakfast was not really breakfast
Room layout was unique
Stayed in November 2023
Reviewed: 2 November 2023
Harvey
United StatesBreakfast could have been better
Location was excellent Room was clean and comfortable
Stayed in October 2023
Reviewed: 1 November 2023
Hilda
United StatesNo breakfast serves!
Room was very satisfactory! A lot of noise during the night to a police altercation with two people on the run.
Stayed in October 2023
Reviewed: 23 October 2023
Molly
United StatesNot enough towels
Clean and easy to get to room
Stayed in October 2023
Reviewed: 23 October 2023
Marion
United StatesIce machine wasn't working. Alot of wear and tear ob the rooms. Bedspreads unclean laying on fresh bed linens
The way the beds are divided into two separate rooms
Stayed in October 2023
Reviewed: 21 October 2023
Margaret
United StatesCold breakfast few options
Convenient- view of river
Stayed in October 2023
Reviewed: 15 October 2023
Raven
United StatesMuffins for breakfast
Staff was very friendly..
Stayed in October 2023
Reviewed: 13 October 2023
Annette
United StatesThe cleanliness wasn’t so good. My daughter found chip crumbs in her bed. In which, we never had any food in our room.
It was peaceful.
Stayed in October 2023
Reviewed: 9 October 2023
Edrea
United Statesstaff ,old dirty carpent , just old in general the bathroom needs updating price was high for the quality of the rooms
location
Stayed in October 2023
Oyten, Germany
Bentong, Malaysia
Sankt Anton am Arlberg, Austria
Sarvisé, Spain
Val Thorens, France
Woerden, Netherlands
Valea Lupului, Romania
Renai, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content