11748 Snyder Road, Knoxville, TN 37932, United States
#74 of 102 hotels in Knoxville
Guests' ChoiceBased on 601 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
7.9
Facilities
7.1
Staff
7.8
Value for money
7.4
Free WiFi
8.1
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End of dialog contentReviewed: 30 March 2024
Sherri
United StatesBreakfast is quite limited.
Dog friendly and a great location for us.
Stayed in March 2024
Reviewed: 30 March 2024
Makaya
United StatesThe only downfall is that the hotel is right next to the highway, so if you are a light sleeper, it may be a bother.
Staff was super helpful and friendly. The room was decent for what I needed and clean! They had decent breakfast options, with waffles as an option. I'd return!
Stayed in March 2024
Reviewed: 28 March 2024
Swiderek
United StatesKind of dingy and oldish. But, it was fine for an overnight stay.
It was easy to get to from the expressway. It was by no means a 5 star hotel, but it was great over our overnight stop.
Stayed in March 2024
Reviewed: 12 February 2024
Kelkel2023
United StatesNice desk person
Stayed in February 2024
Reviewed: 12 February 2024
Kelkel2023
United StatesNice workers
Stayed in December 2023
Reviewed: 5 February 2024
Candace
United StatesWhen i checked in there was no smoke detector in my room, but was fixed the next day. So no biggie.
The staff was the best part of the property. Very nice, and helpful.
Stayed in February 2024
Reviewed: 30 January 2024
Doris
United StatesThe breakfast
That the room had no carpet
Stayed in January 2024
Reviewed: 26 January 2024
Christian
Germanybreakfast was not so good and it should be longer
easy check-in
Stayed in December 2023
Reviewed: 17 January 2024
Hunter
United StatesThe parking lot was inaccessible
How close it was to the interstate
Stayed in January 2024
Reviewed: 21 November 2023
Michael
United StatesIt was good
It's clean
Stayed in October 2023
Reviewed: 20 November 2023
Kay
United StatesFriendly staff and easy check in.
Stayed in November 2023
Reviewed: 5 November 2023
Sarah
United StatesOffice personnel that checked us in was rude. Told him we have a service dog and he acted like he didn’t want to let us stay even though we already paid for the room said he would not charge this time for a pet even though he clearly is not a pet and demanded to see the paperwork for our dog i don’t know if he knew he broke a federal law by asking for them or not but he was not the nicest person
Quiet clean
Stayed in November 2023
Reviewed: 7 October 2023
Steven
United StatesEverything was OK but got the impression that the staff would rather be somewhere else
For the price, not bad but not great... meh
Stayed in October 2023
Reviewed: 29 September 2023
Sandy
United StatesPillows were awful, staff wasn't very welcoming and toast, cereal and waffles was the limited breakfast
It was in a good location and the beds were firm.
Stayed in September 2023
Reviewed: 23 September 2023
Ashley
United StatesThe floor in the unit was hard surface (LVT) and we noticed after wiping up a small spill it had not been thoroughly cleaned. I like this type of flooring but it needs mopping regularly not just a sweep or vacuum
The location was good and everyone was nice
Stayed in August 2023
Reviewed: 6 September 2023
Tammy
United StatesProperty was being updated, and one of the workers was working outside my room door at 7am . Not happy about being woken up so early when check out is not till 11 am. I even had the do not disturb sign out.
Clean and comfortable
Stayed in September 2023
Reviewed: 19 July 2023
Marcie
United StatesI reserved for a handicap room and still had to step into a regular tub . The guy at the front desk wasn't very nice .
The room was clean I liked the pool
Stayed in July 2023
Reviewed: 11 July 2023
Caroline
United StatesChecked in late night and the lady Forgot to give my ID back. Left her shift in the morning and never called my room to let me know I left my drivers license behind. I checked out of the hotel heading for Nashville and realize that she never gave my ID back. Had to drive all the way back to get it because she was not attentive in reaching out when she knew I was a customer was missing a vital piece of ID.
Modern style, comfortable bed
Stayed in July 2023
Reviewed: 1 July 2023
Debbie
United StatesMade us sit around for 2 hours before we could check in. Pool was closed.
Stayed in June 2023
Reviewed: 15 June 2023
Aashir
United Statesarea
swimming pool room facilities
Stayed in June 2023
Reviewed: 12 June 2023
Micheal
United StatesCheck in was at three didn't get in room till five because they hadn't cleaned it yet
Clean and nice for the price
Stayed in June 2023
Reviewed: 2 June 2023
Angela
United Statesmy coffee maker didn't work in my room .no meat searve in the morning with breakfast.
large beds.easy check in.
Stayed in April 2023
Reviewed: 25 May 2023
Micheal
United StatesThe rate doubled from last week
Room was clean
Stayed in May 2023
Reviewed: 12 May 2023
Ann
United StatesOlder motel which I did find clean. Being an older person I prefer the rooms to be inside and not outside.
Location
Stayed in May 2023
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