125 Pine Mountain Rd, Pigeon Forge, 37863-3308, United States
#218 of 464 hotels in Pigeon Forge
Guests' ChoiceBased on 314 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
8.3
Free WiFi
7.5
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End of dialog contentReviewed: 14 September 2023
Lee
United StatesClose to strip
Cheep and clean
Stayed in September 2023
Reviewed: 13 September 2023
Eleanor
United Statesliked location and room , it was off the main street but close enough to walk to main street and see everything going on, there was a car show happening while I was there.
Stayed in September 2023
Reviewed: 12 September 2023
Kimberly
United StatesIt's a bare bones hotel, looks and feels very basic. But my room was clean, newly updated with no funky smells, and bed was comfy. Location felt slightly sketchy sitting back behind other hotels. I made one special request which they did with no problem. Friendly enough staff. There is no luxury at this hotel but I think it's a good price for what you get.
Stayed in September 2023
Reviewed: 11 September 2023
Robbie
United StatesThe pictures of Sure Stay that are posted are deceiving, the pictures make it look very nice! When I arrived and pulled into parking lot....I was like...whoa! It looked scary, like an area that could be bad, a place bad things could be happening. Also they don't have a elevator and my husband is very ill and can not climb stairs. I requested a ground floor room but they gave me a second floor room, I explained and she then changed it to a ground floor. Inside room was nice and clean.
It was close to everything.
Stayed in September 2023
Reviewed: 4 September 2023
Kimberly
United StatesThere is no small table & chairs in the room or a dresser. And there is no swimming pool.
Clean and comfortable
Stayed in September 2023
Reviewed: 4 September 2023
Tracy
United StatesNo elevator
Very clean
Stayed in September 2023
Reviewed: 4 September 2023
Shelby
United StatesVery clean, good parking close to restaurant
Stayed in August 2023
Reviewed: 3 September 2023
Jack
United StatesOnly dislike we had was on our last night, Friday, there were some disrespectful people that played very loud, booming music which was disturbing til late in evening..
Everything was very clean..Excellent breakfast with many choices. Plenty of hot water on upper level. Great ice machine. Air conditioner worked very well in the terrible heat. Very comfortable beds. Good coffee in room..
Stayed in September 2023
Reviewed: 28 August 2023
Stacie
United StatesI had a hiccup to where I was doubled book, so that was a little frustrating. Took a bit to get refunded back.
I liked how the fridge was bigger than the usual mini fridge size. You have a stove and a sink. The room had a lot of room. Stand in shower was awesome.
Stayed in August 2023
Reviewed: 27 August 2023
Judith
CanadaVery clean and new!! Very convenient location! Close to everything ! Very comfortable beds.
Stayed in August 2023
Reviewed: 25 August 2023
Taylor
United StatesNoisy other guest late through the night.. Not a complaint ,rather a reality. I
Enjoyed the scrambled eggs,toast and sausage No complaints , and sausage gravy and biscuits would be a nice addition.
Stayed in August 2023
Reviewed: 25 August 2023
David
United StatesBooked first night for $66 would not take the other three nights with my wife's giving her card over the phone. Went back through booking and the last three nights was over $590 totall
Room smelled clean, bed was very comfortable
Stayed in August 2023
Reviewed: 22 August 2023
Philenia
United StatesClerk lost my reservation. I still got a room but was just a small hassle to get things straight.
Stayed in August 2023
Reviewed: 21 August 2023
Crystal
United StatesSheets on bed had pen mark and was dirty.
Location
Stayed in August 2023
Reviewed: 20 August 2023
Teryl
United StatesLocation is excellent. Facility is exceptionally clean and up to date. Staff is very accommodating.
Stayed in July 2023
Reviewed: 11 August 2023
Jaime
United StatesBreakfast could be better
Very clean and price was right
Stayed in August 2023
Reviewed: 2 August 2023
Candace
United StatesThe water pressure in the shower was not good
The bathroom was roomy, loved the size of the fridge and cabinet space
Stayed in August 2023
Reviewed: 31 July 2023
Lisa
United StatesWell the house keeping didn't ask if we needed anything we had to go find them to get towels an coffee an wish it had a pool
Was a nice motel
Stayed in July 2023
Reviewed: 29 July 2023
Green
United StatesLocated off the main drag. No threshold under the door so there's a big gap under it.
Everything was new after the remodel.
Stayed in July 2023
Reviewed: 29 July 2023
Mardene
United StatesSlightly disappointing look from outside( looks like a normal motel/parking lot setting…. But that belies how beautiful and clean and comfortable the room turned out to be!!!!!!!
Super clean, newly painted, super comfy bed, friendly front desk. Breakfast had hot items and much variety!!!
Stayed in July 2023
Reviewed: 28 July 2023
Connie
United StatesI didn’t realize that we had a smoking room ( we were all non smokers).
Good basic food to get us started. Waffles were very popular.
Stayed in July 2023
Reviewed: 23 July 2023
Michael
United StatesN/A
Cleanliness and staff were exceptional. Location was very convenient to Dollywood and Splash Country... will stay again
Stayed in July 2023
Reviewed: 20 July 2023
Shea
United StatesWish there was More counter space for getting ready
Very clean and smelled very good
Stayed in July 2023
Reviewed: 31 May 2024
Randy
United StatesThe bed wasn’t comfortable
Stayed in May 2024
Reviewed: 18 May 2024
Gayle
United StatesRoom was not cleaned everyday. The floor was filthy even after being cleaned. Lighting in bathroom too dim.
Location, price and the beds were comfortable
Stayed in May 2024
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