202 San Marco Avenue, St. Augustine, FL 32084, United States
#4 of 61 hotels in St. Augustine
Guests' ChoiceBased on 308 hotel reviews
8.9Cleanliness
9.4
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.6
Value for money
9.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Michelle
United StatesN/A
Well kept, lots of character
Stayed in May 2024
Reviewed: 9 April 2024
Alison
United KingdomN/A
Nice comfortable room. Parking outside the door.
Stayed in April 2024
Reviewed: 8 April 2024
Edward
United StatesNo breakfast. We enjoyed our stay. Will come again.
Stayed in April 2024
Reviewed: 28 March 2024
Ange
United StatesCoffee pot lol but not a big deal
Our suite was roomier than expected and very clean and cute!
Stayed in March 2024
Reviewed: 22 March 2024
Laurie
United StatesClose enough to walk to and from the historic areas but far enough away to be quiet, overflow parking was available to us after check out as we explored the city. Exceptionally clean, cozy feel overall.
Stayed in February 2024
Reviewed: 20 March 2024
Victoria
United StatesThe we. Description and pictures need to be more accurate. Even the most basic room shows kitchenette and tub and that’s not what you get.
Initially the property didn’t match the web description or pictures. Worked with John and only stayed one night in the hotel
Stayed in March 2024
Reviewed: 18 March 2024
James
United StatesShower drained slow but was addressed.
Clean and was in a great location.
Stayed in March 2024
Reviewed: 12 March 2024
Gilles
BelgiumVery nice cozy hotel near the center of Saint-Augustine. The rooms are very clean and comfortable. The kitchen was very useful and us feel at home.
Stayed in March 2024
Reviewed: 8 March 2024
Gregory
United StatesVery clean renovated hotel.
Stayed in March 2024
Reviewed: 20 February 2024
Deborah
United StatesWe stay here every time we visit. Very nice place to stay !
Stayed in February 2024
Reviewed: 11 February 2024
Palmer
United StatesN/A
Location. Clean. Great staff. Flexible check out times.
Stayed in January 2024
Reviewed: 7 February 2024
Julie
United StatesThis was a nice property with free parking. We were able to walk to the trolley bus tours which was nice. The unit was clean with a well stocked kitchen and comfortable bed. Would recommend it for a visit to St. Augustine.
Stayed in January 2024
Reviewed: 31 January 2024
Rebecca
United StatesNothing
It was so cute and the staff was so friendly!
Stayed in January 2024
Reviewed: 15 January 2024
Jill
United StatesI didn't know what kind of room we would have. The pictures show a couch and kitchen and we had neither. I could only get a recording when I tried calling for extra pillows so went to the office and they brought some to our room. I was not told the Wi-Fi password nor was it anywhere in the room and it was after 9 pm when I realized we needed it so the office was closed and I only got a recording when I called. There was an emergency number outside the office but it didn't seem like an emergency. I got a call in the morning but by then we were ready to check out.
Bed was comfortable, everything was clean, shower was nice. It's conveniently located. "Hostess"in the office was very nice and helpful with what to do in town, parking, restaurants, etc.
Stayed in January 2024
Reviewed: 9 January 2024
Pam
United StatesNeed a lamp with plugs for phone charger
Very clean and comfortable
Stayed in January 2024
Reviewed: 30 December 2023
Margaret
United StatesThe tub could have been a jacuzzi. There is a flight of stairs, fine for us, might have been difficult for others.
Very cute, clean and comfortable. Great little kitchenette. We were in St Augustine on a very crowded Christmas week, the location of this place was great, we could walk into the historic district, but we could escape the crowds at the cozy inn. Parking was great. Definitely would come back!
Stayed in December 2023
Reviewed: 19 December 2023
Craig
United StatesOn a busy road not particularly near good restaurants or bars. You need to walk 15 minutes for that. It felt a bit spartan
Near a park where I could walk the dog. A good 20 minute walk to the ancient city.
Stayed in December 2023
Reviewed: 10 December 2023
Zarina
United StatesN/A
It was very clean. And truly cozy!
Stayed in December 2023
Reviewed: 12 November 2023
Lesa
United StatesEverything!
What a pleasant surprise! Staff were extremely friendly and our room was exactly what we were looking for. Super clean and comfortable bed. Just 1 mile to St. George Street and was a nice walk to and from. Will definitely be back! Highly recommend!
Stayed in November 2023
Reviewed: 23 October 2023
Melissa
United StatesCan use an upgrade- seems stuck in the 1990’s…
It was comfortable and roomy!!
Stayed in October 2023
Reviewed: 16 October 2023
Robert
United StatesLocation,cost very cozy
Stayed in October 2023
Reviewed: 5 September 2023
Linda
United StatesThe room was bigger than I had anticipated.
Stayed in September 2023
Reviewed: 19 June 2023
Karen
United StatesIt would have been nice to have larger televisions. This is just a minor thing though
The room we had was basically an apartment. It had a full kitchen with an ice maker, which was so convenient. The room was clean, and the staff was very friendly. The room is not so modern but has a homey feel to it.
Stayed in June 2023
Reviewed: 10 June 2023
Tamera
United StatesNothing
Cute, clean, spacious close to a lot. Parking directly in front of room.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content