398 Northeast 5th Street, Miami, FL 33132, United States
#5 of 198 hotels in Miami
Guests' ChoiceBased on 1521 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.1
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Gradnigo
United StatesN/A
The pool and the view from the balcony
Stayed in May 2024
Reviewed: 25 May 2024
Darren
United StatesThe highly rated restaurant will open soon!
Best gym at any hotel. Exceptional views. Fantastic free breakfast on the pool deck! Close to downtown, the home court for Miami Heat is across the street and right next to port of Miami!
Stayed in May 2024
Reviewed: 24 May 2024
Sheri
United StatesThe only thing I didn't like the hotel could not have changed and that was inconsiderate guest that were very loud even at 1 in the morning. The restaurant not being open was a slight inconvenience.
The hotel and location was perfect. It will be awesome when they get the restaurant open.
Stayed in May 2024
Reviewed: 24 May 2024
Magdalena
Cayman Islandsnoise from air conditioning
The view is amazing. Staff was very friendly.
Stayed in May 2024
Reviewed: 22 May 2024
László
HungaryWhen you are booking, pay attention for the deposit article, it could be indicated in several places so that we can count on the deposit, which will be returned 1 week after departure.
The view was amazing from the huge windows. Our studio was really comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Claudinne
BrazilNothing, great experience.
Great facilities (two pools), very well decorated, size of rooms. Staff was super friendly.
Stayed in May 2024
Reviewed: 21 May 2024
Janelly
United StatesEverything was great for our short stay
Great location, views, and customer service. Thank you!
Stayed in May 2024
Reviewed: 21 May 2024
Scott
United StatesAbsolutely wonderful
Stayed in May 2024
Reviewed: 20 May 2024
Romain
United StatesNothing
45th floor, What a view!!! Everything was great.
Stayed in March 2024
Reviewed: 18 May 2024
Idalia
United StatesHow updated and modern the room was. The layout was perfect. When you entered the hotel the it smelled devine. The technology of the elevator was top notch.
Stayed in May 2024
Reviewed: 16 May 2024
Kamasheva
United StatesView, pool, gym, valet parking, location. All is good
Stayed in May 2024
Reviewed: 15 May 2024
Ira
United KingdomN/A
Location, amenities, rooms, pool area.
Stayed in May 2024
Reviewed: 15 May 2024
Rami
IsraelAmazing hotel, and a beautiful pool and gym! Ruham at the desk an amazing person, helped me a lot and I also gave him a haircut on the way. Thank you, I will definitely come back again
Stayed in May 2024
Reviewed: 14 May 2024
Angelo
CuraçaoSuper
Stayed in May 2024
Reviewed: 14 May 2024
Eronica
United StatesThe room was super nice
Stayed in May 2024
Reviewed: 14 May 2024
Tannya
MexicoEverything was very good
Excellent location Very clean and confortable
Stayed in May 2024
Reviewed: 13 May 2024
Stanislaus
AustriaThey forgot to clean our room after 2 days so there was no housekeeping for 3 days. Nevertheless we were most of the time outside of the apartment so it wasn’t a problem at all. We got a late check out instead. Valet parking over night was not included which was a hidden cost. Keep an eye on that. Breakfast was low quality and nothing to expect to much. But the offer „lunch“ as well which was included but it was like more of a snack.
The view was amazing. Living on the 43rd floor close to downtown was amazing. The pool and the gym was another highlight
Stayed in May 2024
Reviewed: 12 May 2024
Yonit
IsraelWe took the room on the 8th floor that goes out to the pool. Was really perfect. Very nice breakfast and the front desk workers were extremely helpful with anything we needed.
Stayed in April 2024
Reviewed: 10 May 2024
Ross
United StatesBrutal room and pool and great workout facility. Did not use but nice to be able to go to beach facility
Stayed in May 2024
Reviewed: 9 May 2024
Lenna
United StatesThere was nothing majorly wrong with our stay or our room. If there was one minor thing, the utensils provided were not clean. But this was a very minor issue.
Elder’s location is excellent and everything we needed for our brief stay was available to us. The amenities (I.e., kitchen, walk-in closet, spacious room).
Stayed in May 2024
Reviewed: 9 May 2024
Heidi
United StatesSome confusion about our reservation and getting our room ready! There was another guest already in our room! We had to go back to the lobby and wait. The lobby was overcrowded and service slow! Check in was confusing and slow. Once in it is great!!
The view! The pool with DJ was great!
Stayed in March 2024
Reviewed: 9 May 2024
Murat
Turkeythe valet service took some time.
the location was great, close to center with a small seaside area with lots of shops and dining options. the room was very modern and spacious. the hotel also had a free ocean side beach place for guests.
Stayed in May 2024
Reviewed: 8 May 2024
Lukas
NetherlandsRestautant was closed, breakfast was very minimal
Gym, pool
Stayed in May 2024
Reviewed: 8 May 2024
Sheila
United StatesToo frenetic for me. Good location but not my style of hotel.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content