164 Old Mammoth Road, Mammoth Lakes, 93546, United States
#16 of 134 hotels in Mammoth Lakes
Guests' ChoiceBased on 132 hotel reviews
8.2Cleanliness
8.6
Comfort
8.8
Location
9.1
Facilities
8.2
Staff
8.6
Value for money
8.0
Free WiFi
7.0
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End of dialog contentReviewed: 23 May 2024
Melissa
United StatesDoor didn’t close all the way to the room
Clean, comfortable beds, great price for rooms, nice location
Stayed in May 2024
Reviewed: 17 May 2024
Soon
United StatesThe smell
Close to everything
Stayed in May 2024
Reviewed: 8 May 2024
Suzette
PhilippinesInternet connection was a unreliable..which we got a discount for, so all good.
We liked the size of our room, how it's pet-friendly, staff had been very helpful and entertained all our questions, interior of the place looks great, decent size hot tub and pool, walking distance to a few restaurants, right off the main street where most of the shops and restos are located.
Stayed in April 2024
Reviewed: 7 May 2024
Wendy
United States1. The pots and pans in the kitchenette are oversized for the induction top, so you can only cook one at a time. 2. There's a side of the cabins that faces open street and sidewalk, if you want peace and quiet ask for one of the inner cabins. 3. Check the towels! Some of the towels had hair shavings in them and were not clean. 4. The showers don't have a place to put your personal items in the cabins so you need to place them on the shower floor.
King cabin was unique and spacious. Location was convenient to Mammoth Mountain. The open fires are great for apres-ski and to enjoy the sunset. The kitchenette was sufficient to make small meals and well equipped.
Stayed in May 2024
Reviewed: 6 May 2024
Marcia
United StatesThe staff was pretty rude, tv kept not working and internet connection was not good but my room was amazing
My room upgrade was excellent
Stayed in May 2024
Reviewed: 30 April 2024
Michael
United StatesFloor could have e been vacuumed better.
The overall complex was really nice! Our room was large. It had a kitchenette and a fireplace. The staff was very helpful and very nice, especially the Hispanic lady!!
Stayed in April 2024
Reviewed: 27 April 2024
Oestroem
United StatesThe rooms are basic. Nothing fancy, but fill your needs.
Good location in the village
Stayed in April 2024
Reviewed: 10 April 2024
John
United StatesWifi did not have enough capacity and would not work. Ended up using my phone creating a hotspot.
Pool, hot tub were nice and clean
Stayed in April 2024
Reviewed: 9 April 2024
Deniz
United StatesSierra Nevada lodge refreshed and rebranded. Recommend the new freestanding cabins!
Stayed in March 2024
Reviewed: 8 April 2024
Anh
United StatesThe bathroom has a mildew smell and not renovated like the rest of the property. I feel a little bit gross showering bc they try to cover the nasty tub with a plastic mat.
It has two beds that fit a family of four. Good price for a quick weekend trip.
Stayed in April 2024
Reviewed: 8 April 2024
Dani
United StatesTrash collection wasn’t super timely.
We had an amazing stay at Outbound Mammoth. Great location with walkable access to restaurants, grocery stores, and all the resort shuttles. The amenities are also fantastic for the price.
Stayed in April 2024
Reviewed: 7 April 2024
Diamond
United StatesWalls a little thin (could hear neighbors), poor WiFi in rooms, our room (accessible) did not have closet or wardrobe to hang clothes.
Updated property, clean, good location (right along shuttle route and walkable to restaurants etc), nice lobby with large fireplace and bar, nice staff, large pool/hot tub, bathrobes provided.
Stayed in April 2024
Reviewed: 7 April 2024
Steven
United StatesThey gave us the wrong room without telling us, which was annoying as we chose the room type for the sofa bed. Staff didn’t seem to know what was going on. Communal areas smelt badly.
Great location and the room was cozy
Stayed in April 2024
Reviewed: 6 April 2024
Amy
United StatesExtremely shortstaffed! It was the end of the season yet the facilities were full. They were very overwhelmed.
Location and the layout of the property was nice. Parking was good.
Stayed in April 2024
Reviewed: 5 April 2024
Sara
United StatesWiFi spotty and didn’t work in room very often and when it did it was too weak to watch movies or work (258). Had to do online conference in lobby and still wasn’t connecting on all devices. Would highly recommend relays/boosters. Originally we had booked this hotel so we could work when not snowboarding and the poor WiFi could have cost us our jobs if we missed key meetings. Also, check in was a disaster. We waited over an hour, which is hard after a long day of driving and snowboarding. There was only one front office person, and she was a rockstar despite loads of issues with rooms and reservations. People had reserved rooms that didn’t show in your system, their preferences hadn’t logged, others were required to change rooms mid-stay and were pitching fits—one couple finally gave up their room to a couple with no room options to help move things along. The woman at the desk was dealing with rude, caustic and occasionally demeaning guests, and she was respectful, professional and calm, but clearly lacked the resources to solve the problems being thrown at her. I arrived at 4 and we made it to our room at 5:30. When I went down to solve the WiFi issue at 7, there was still a line and no end in sight, so I gave up. The morning person who was also lovely credited our resort fee for the WiFi issue, but couldn’t fix it.
Loved the food truck with French food (crepes!), jacuzzi and heated pool nice, sauna great, steam room would have been great but couldn’t figure out how to operate. Location is perfect in Mammoth-walkable to everything. Lobby is cozy—love the fire, coffee & tea, and games, outdoor fires really add great warmth and ambiance. Nice to have fridge/microwave/hairdryer/coffee/robes in rooms.
Stayed in April 2024
Reviewed: 3 April 2024
Keith
United StatesClean
Located near the center of town.
Stayed in April 2024
Reviewed: 3 April 2024
Adam
United StatesDecent in room coffee would be nice.
Great value and very nice facilities
Stayed in April 2024
Reviewed: 31 March 2024
Annie
United StatesCharged a resort fee but none of the spa amenities were functional. Sauna was not hot, steam room did not work, hot tub was not hot.
The bed was great and remodeled room was good.
Stayed in March 2024
Reviewed: 26 March 2024
Kim
United StatesVery poor internet
Amenities, spacious and well-turned out room, super efficient and helpful staff, proximity to town, hotel grounds
Stayed in March 2024
Reviewed: 19 March 2024
Ashkan
United StatesNice family style vibe
Stayed in February 2024
Reviewed: 13 March 2024
Yuki
United StatesNothing!
The location is perfect! We thought staying closer to the slopes would be better, but we wanted to try other parts of town since this was only our second time in Mammoth, and we loved it here! There's a Rite Aid, grocery store, restaurants and coffee shops in a 5-min walking distance, and they are all great! We got a more local experience than when we stayed at the Village. Better food and better prices :) Also the bus stop is right in front of the hotel so it's a very quick ride to the gondola. The room was clean and the hotel lobby is gorgeous and cozy enough you'd want to hang out there. And they have coffee from Mammoth Coffee available all day. They are also pet friendly (which we love) but I have severe allergies and they weren't activated, which only shows how clean they keep the place! Also the team were all very friendly and kind. We'll definitely stay again in Outbound Mammoth 🤍
Stayed in March 2024
Reviewed: 10 March 2024
Leanne
United StatesThe coffee in the room is more like a tea bag. We couldn’t drink it.
Great location. We have stayed here many times.
Stayed in February 2024
Reviewed: 6 March 2024
Monika
United StatesSince I stayed from Sun to Wed, lobby bar was open only Sunday?! Restaurant was actually closed on Tuesday. And I couldn’t understand that hotel room has no hangers for jackets in the room or even the bath robes or towel hangers in the bathroom… I founded odd
Staff at the reception desk, Marcela and Judy were wonderful, helpful and kind.
Stayed in February 2024
Reviewed: 4 March 2024
Blake
United StatesIt would have been nice to know the film festival was being hosted there. When I arrived, they were using the lobby space and was told I’d have to pay $100 for an early check in, which seems unreasonable given the blizzard conditions. Lastly, the WiFi never worked in my room the entire stay. The front desk staff seemed to know it was an issue and told me it worked best in the lobby, which I had limited access to given the festival events.
Was very clean and looked newly renovated. Great amenities.
Stayed in March 2024
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