325 Ward Parkway, Kansas City, MO 64112, United States
#4 of 111 hotels in Kansas City
Guests' ChoiceBased on 118 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.7
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 31 May 2024
Paula
United Statesnothing, The Raphael hits every mark high!
The Chaz resturant was exquisite~staff, food, cleanliness. The Raphael is a wonderful place to fall, far exceeded our expectations
Stayed in May 2024
Reviewed: 28 May 2024
Tkromer
United StatesGetting stuck in the back there is a lot of traffic noise, plus your over look is a parking lot. Make sure you choose Plaza side If available
Beautiful hotel like out of a movie set and great staff
Stayed in May 2024
Reviewed: 25 May 2024
Mary
United StatesMaybe not so expensive
Everything was super. Parking ideal
Stayed in May 2024
Reviewed: 20 May 2024
Jones
United StatesNo complaints
On Saturday & Sunday they do brunch from 7am-2pm, so if you're not in the mood for breakfast... there are lunch options.
Stayed in May 2024
Reviewed: 22 January 2024
Joshua
United StatesThe evening bar/restaurant was very unwelcoming, cocktails were poorly made, not desirable and wells liquor was used to make signature drinks.
The staff at the front desk all were accommodating, personable, polite and courteous. The cleanliness was above observable personal standards.
Stayed in January 2024
Reviewed: 26 December 2023
Diane
United StatesIntimate- location outstanding staff
Stayed in December 2023
Reviewed: 16 December 2023
Chris
United StatesNothing
The atmosphere
Stayed in November 2023
Reviewed: 13 December 2023
Tamie
United StatesIt’s a gorgeous, historic hotel. We stayed here for our honeymoon 40 years ago and decided to return for our 40th anniversary! Everyone treated us like royalty. Our room overlooked the plaza Christmas lights! What a spectacular view. What an exquisite stay!
Stayed in December 2023
Reviewed: 12 December 2023
Connie
United StatesThe staff was very helpful and accommodating. The room was large, comfortable and clean. Thanks.
Stayed in December 2023
Reviewed: 9 December 2023
Francisco
ChileOn our checkout, I got an invoice for a daily parking fee that I hadn’t idea (more than $300). I don’t remember that somebody told me about it. That was an unpleasant surprise. Even when I got a parking ticket that the hotel gave me when I did the check-in the first night.
The hotel was exceptional! It is a great building with so much history. But the most important thing to highlight was the people; Mr. Armstrong was very, very friendly, just like his assistant who received us the first night and congratulated us on our wedding, our waitress Angelica and even the bellhops were so kind and gentle. The hotel also, knowing that we would stay there for our honeymoon, left in our room a very kind card and chocolates. We love our stay!
Stayed in November 2023
Reviewed: 2 November 2023
Linda
United StatesLoved the decor, elegance, amazing personnel so very kind and helpful. We spent a lovely evening in The Chaz restaurant and bar, jazz music was a delight.
Stayed in October 2023
Reviewed: 12 October 2023
Samuel
United StatesThis has a very bed-and-breakfast feel My wife and I really enjoyed that they have great quality coffee in the room personal bathrobes that are more tight fitting and hug your body  the staff there is friendly and aims to please They also have the most comfortable bed of any hotel I have slept in we woke up with no pain!
Stayed in October 2023
Reviewed: 16 September 2023
Diane
AustraliaThe friendly staff and its great location close to the Plaza , loved the live jazz every night
Stayed in September 2023
Reviewed: 6 September 2023
Denise
United StatesThe bathroom to have a closed off toilet
Stayed in September 2023
Reviewed: 9 August 2023
Liz
United StatesThe lighting in the bathroom
Stayed in July 2023
Reviewed: 18 July 2023
Kim
United Statesnothing
We enjoyed the live jazz music and happy hour at the lounge. Also, the location is very walkable on the plaza, loose park and beautiful surrounding neighborhoods.
Stayed in July 2023
Reviewed: 10 July 2023
Sarah
United StatesNo negative feedback.
Our room was the perfect size. Property was clean and kept well. Very cute lots of charm!
Stayed in July 2023
Reviewed: 13 April 2023
Cindy
United StatesStaff was very nice and friendly as well as helpful. So nice to experience great customer service.
Stayed in March 2023
Reviewed: 8 April 2023
Gregory
United Statesnothing we didn’t like
convince to plaza
Stayed in April 2023
Reviewed: 2 April 2023
Berquist
United StatesThis was the most expensive place we have ever stayed. I would have felt better if we had been able to pay less.
We loved everything. I especially appreciated the cleanliness of our room. Upon careful inspection, there was not a speck of dust or grime anywhere. Amazing! No mold in the bathroom, even though there was no vent fan in there. I don't know how this is accomplished, but I was to say thank you and we will return.
Stayed in April 2023
Reviewed: 1 March 2023
Steven
United StatesNoise from the hallway was easily heard.
Location
Stayed in February 2023
Reviewed: 29 January 2023
Travis
United Statescozy and a great location
Stayed in January 2023
Reviewed: 6 January 2023
Meorrom
United StatesUseless coffee machine in room which made vile coffee! I also found a total lack of communication between the available email and chat offered by Booking.Com. I sent three messages and three emails to the hotel. None of them received an answer. Hotel said it was a booking.com issue, but surely also their responsibility to make sure communications work.
Friendly helpful staff, great location and atmosphere. Spent two nights for our anniversary. Food great in restaurant, a little expensive for the size of the servings.
Stayed in January 2023
Reviewed: 2 January 2023
Travis
United Statesnothing
nice boutique hotel
Stayed in January 2023
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