383 Kalaimoku Street, Waikiki, Honolulu, HI 96815, United States
#6 of 308 hotels in Honolulu
Guests' ChoiceBased on 208 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.4
Value for money
8.1
Free WiFi
9.7
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End of dialog contentReviewed: 27 May 2024
Lydia
United StatesNothing. It was perfect.
The staff- there’s a reason you hear the Ritz has next level customer service.
Stayed in May 2024
Reviewed: 16 May 2024
Yvt
United StatesLocation
Spacious
Stayed in May 2024
Reviewed: 14 May 2024
Juhyun
CanadaNothing
The ocean view from our unit was magnificent
Stayed in May 2024
Reviewed: 14 May 2024
Kurt
United StatesNice view, set back from the beach, but can see the water and Friday fireworks. Loved the afternoon gelato cart.
Stayed in April 2024
Reviewed: 8 May 2024
Shahriar
IranRoom service close at 9:00 pm
Nice
Stayed in May 2024
Reviewed: 5 May 2024
Grace
Hong KongBooth at hotel swimming pool is not free for use by hotel guest, was told there are charges for use of booth at swimming pool, never encounter this before.
We celebrated our 40th anniversary and hotel is kind enough to send a bottle of champagne as celebration gift
Stayed in April 2024
Reviewed: 28 April 2024
Blandine
United StatesNothing
Peefectvlocation, amazing staff, amazing every little details to make our stay memorable. Enjoyed the pool’s cabanas.
Stayed in March 2024
Reviewed: 30 March 2024
Christy
United StatesThe property bar opened late and closed early in comparison to off-property venues.
The property and suites were well-appointed, well-maintained, and in a prime location with many shops and restaurants.,
Stayed in March 2024
Reviewed: 24 March 2024
Michelle
United StatesVery clean, so convenient to have kitchen/washer/dryer! Staff was wonderful! Beautiful property and room, attention to detail whoever designed the hotel. A special thank you to Aiko. We went to spread my mom’s ashes and she was of great comfort and help.
Stayed in March 2024
Reviewed: 9 March 2024
Jonathan
United StatesThe main pool was under construction
Great suite best stay in Waikiki size of the room was like an apartment
Stayed in March 2024
Reviewed: 29 February 2024
Qianqian
ChinaOne of the best experiences I have ever had! Got a free upgrade because they have availability and the room is very spacious and nicely equipped! The view is wonderful and I will definitely come back again!
Stayed in February 2024
Reviewed: 5 February 2024
Greg
Australiastaff and rooms Great views
Stayed in January 2024
Reviewed: 2 February 2024
Tiffany
AustraliaNothing to dislike.
The standard and friendliness of all the staff and the service provided, was excellent. Good sized one bedroom suite with great kitchen. Housekeeping were happy to moved some furniture to allow more space in the dining/lounge area. Check in was easy with the added touch of a welcome drink for all the family on arrival. Our room was ready early with a lovely gift and handwritten note awaiting us.
Stayed in January 2024
Reviewed: 25 January 2024
Oliver
United KingdomUnfortunately the main pool was shut for refurbishment which was disappointing. Also, I can't believe that a Ritz Carlton is unable to offer decaf coffee at breakfast (despite asking for 5 days!). Tea choice was also limited to two types. This is an easy but essential fix and became rather annoying on a daily basis (I had to go and buy my own from the store - which showed how easy it was to solve)...
Room great, location excellent and staff very friendly
Stayed in January 2024
Reviewed: 29 December 2023
Sandeep
IndiaLike home
Stayed in December 2023
Reviewed: 21 November 2023
Ying
United StatesNo late checkout at all (with Marriott membership)
Pet friendly hotel! The room is awesome.
Stayed in September 2023
Reviewed: 17 November 2023
Joan
CanadaNo complaints.
The breakfasts were superb, most generous and nicely presented.
Stayed in November 2023
Reviewed: 6 November 2023
Biruk
United StatesEverything!
Stayed in November 2023
Reviewed: 11 October 2023
Annette
United StatesIt was clean and well kept!
Stayed in September 2023
Reviewed: 10 October 2023
Joanna
Poland-
Amazing place and people. Everyone tries to make your stay unique and that was ours
Stayed in September 2023
Reviewed: 1 October 2023
Driham
United StatesPool No jacuzzi
Clean Service
Stayed in September 2023
Reviewed: 13 September 2023
David
AustraliaExcellent service , prime location
Stayed in September 2023
Reviewed: 13 September 2023
David
AustraliaExcellent service
Stayed in September 2023
Reviewed: 10 September 2023
Neil
United StatesThere was nothing I didn't like. Place was amazing.
Staff was amazing. Rooms were clean and well appointed. Views were outstanding. When I return to Waikiki this will be hands down the place I stay again.
Stayed in September 2023
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