7 Summer Street, Salem, MA 01970, United States
#8 of 16 hotels in Salem
Guests' ChoiceBased on 656 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 18 May 2024
Michael
United KingdomBreakfast text booking and choices is a bit of a faff. OK for us but be aware there is no lift and long flights of stairs.
Lovely historic building. Friendly staff. Very nice room and bathroom. Super location.
Stayed in May 2024
Reviewed: 10 May 2024
Michele
United StatesThe parking could have been closer.
The location was close to everything in Salem. We enjoyed the wine in the evening. The breakfast was delicious.
Stayed in May 2024
Reviewed: 27 April 2024
Leah
United StatesRoom was great and loved having separate back entrance. Room and bathroom were super clean and check in and out were super easy! Also the complimentary breakfast was great and above what was expected.
Stayed in April 2024
Reviewed: 27 April 2024
Joanne
United StatesN/A
What a lovely and charming inn! The Salem Inn is a wonderful historical gem. It's perfectly located, has great parking, and the staff is efficient, knowledgeable and unobtrusive. As this was an anniversary getaway for us to Salem, we requested an upgrade if possible upon arrival, and we were generously accommodated. Our room was beautiful, with a few special and much appreciated anniversary perks. Aside from all of that, the room itself was sunny, serene and comfortable. In addition, the breakfast was delicious and served in an historic underground brick and granite "speakeasy" like enclave with lovely artwork and attentive waitstaff. Can't say enough about this inn; if you have plans in Salem, this is the best value/comfort/location and charm balance around.
Stayed in April 2024
Reviewed: 22 April 2024
Kathryn
United StatesThe WiFi in the room wasn’t very strong so we couldn’t watch tv.
The building is historic and charming and the location is excellent. The breakfast was good and the staff were friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Vikki
United Kingdomno staff at all
beautiful historic property - both exterior and interior
Stayed in March 2024
Reviewed: 20 April 2024
Ngoua
United StatesN/A
Everything was great. The staff was amazing and the location was ideal for exploring. Highly recommend the family suite
Stayed in April 2024
Reviewed: 15 April 2024
Wendy
United StatesOur pet friendly suite was on the 4th floor! They did have a dumb water for bags
Very centrally located, super clean
Stayed in April 2024
Reviewed: 31 March 2024
Jeffrey
United StatesDidn’t get to personally meet with any staff
Room, communication through text/email
Stayed in March 2024
Reviewed: 27 March 2024
Lisa
United StatesNA
Beautiful old hotel with a lot of history. Close to everything. Parking and breakfast included. Parking is very difficult in Salem, so this made things easier for our girls weekend.
Stayed in March 2024
Reviewed: 22 February 2024
Beaulieu
United StatesThe bed was ok, I like a firmer mattress, but the bed could use an update, older cheap brass coated metal frame
Room was clean and comfy, breakfast was tasty and made to order.
Stayed in February 2024
Reviewed: 20 February 2024
Drake
United StatesStaff was super friendly. Rooms were very clean. Breakfast was an awesome start to the day
Stayed in February 2024
Reviewed: 19 February 2024
Franck
United StatesFebruary can be cold in MA. There were additional blankets but not very warm (fleece?) and the bathroom had not heat. I understand old Victorian homes are not efficient and we love their charm.... No worries...
The family suite was very convenient and charming. We had a working fireplace. The kitchenette was very useful suited with everything one needs.
Stayed in February 2024
Reviewed: 16 January 2024
Erin
United StatesEverything was clean, quiet, and comfy.
Stayed in January 2024
Reviewed: 11 January 2024
Justin
United StatesHistory
Stayed in January 2024
Reviewed: 2 January 2024
Jeff
United StatesIn reading other reviews, it seems some rooms might be more luxurious or offer more amenities, such as a jacuzzi tub. But our supposedly haunted room did the trick, so to speak. The stairs up to our room were quite narrow as one would expect in an old property, but they did have something like a luggage dumbwaiter to get luggage upstairs.
We were able to check in quite early, which is always nice to get settled in before you go out exploring. Our room had old-fashioned decor but the bathroom was modernized. After checking in, we read about the hotel and saw that we might be in the most haunted room in Salem but certainly in the hotel(W17), if that's something you wish to avoid or are drawn to. It was mostly an uneventful night regarding the supernatural, but the clock radio alarm went off at midnight on New Year's Eve and again a few minutes later, according to my wife, as I was asleep. The bed was comfortable. There was a small fridge and no microwave in our room. A very nice complimentary breakfast with several choices was offered in a cool basement area. Contactless check-in and out is very convenient. Great location within easy walking distance of virtually all major attractions and numerous restaurants and bars.
Stayed in January 2024
Reviewed: 3 December 2023
Beaton
United StatesHad to select my breakfast the night before, would rather of decided that morning.
Great location and great breakfast
Stayed in December 2023
Reviewed: 3 October 2023
Nik
United StatesLoved the complimentary breakfast, everything was super clean, and the location was amazing - couldn't ask for more!
Stayed in September 2023
Reviewed: 27 September 2023
Heidi
United StatesThe parking was a little inconvenient. The weather was not cooperating and walking 3-4 blocks with luggage wouldn’t make me happy. We only needed one night for parking- luckily but for future stays, it’s something to think about.
Excellent location, very friendly staff. The amenities were wonderful- breakfast included. The afternoon wine is nice, we didn’t get a chance to partake in it though.
Stayed in September 2023
Reviewed: 27 September 2023
Jacob
United StatesThere really wasn't anything I didn't like. I guess if I had to choose something, the street that borders the Inn can often be noisy with cars constantly honking at one another, but that's no fault of the Inn. Plus, I'm sure some of the rooms farther back are spared of these noisy pedestrians.
The staff were friendly and accommodating, and the room, along with the rest of the Inn, was incredibly clean. My fiancé and I had such a great time that we've already been in talks of going back next year!
Stayed in August 2023
Reviewed: 22 September 2023
Andrew
United StatesNice
Stayed in August 2023
Reviewed: 12 September 2023
Stephanie
United StatesThe building had an incredible amount of charm and history. The staff was very friendly and accommodating about my dog. The back garden is a lovely spot for breakfast.
Stayed in July 2023
Reviewed: 5 September 2023
Jackie
United StatesVery helpful staff and comfortable rooms with the feeling that you are staying at a home rather than a hotel.
Stayed in September 2023
Reviewed: 4 September 2023
Jami
United StatesBeautiful rooms. Extremely comfortable!
Stayed in June 2023
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