20 South 33rd Street, Philadelphia, PA 19104, United States
#11 of 89 hotels in Philadelphia
Guests' ChoiceBased on 967 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.0
Value for money
8.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Michael
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 17 May 2024
Zongyang
United StatesNo free parking, needed to park in a lot overnight.
The room was spacious and clean.
Stayed in May 2024
Reviewed: 13 May 2024
Laura
United StatesSpacious 1BR suite had an extra 1/2 bath and was extremely comfortable for me and my family. Well appointed room with lots of sitting space, nightlight in the bathroom. Was very good value for money.
Stayed in May 2024
Reviewed: 12 May 2024
Tracey
United StatesNo ice and water available. Only water is through plastic bottles which isn’t environmentally friendly
Clean, comfortable, great lobby, coffee in the morning, large gym
Stayed in May 2024
Reviewed: 9 May 2024
Barbara
United StatesThe price is a bit high, and I wish they had a "rewards program" as I am here frequently.
I have stayed here many times now. The rooms are always very clean, quiet and comfortable. It is a great location for those visiting people at the local colleges.
Stayed in May 2024
Reviewed: 7 May 2024
Lauren
United StatesBathroom door opens to toilet. No vent in bathroom. Parking convenient, but could be closer.
Location to Penn football field. Shower size great. Window cracks open for fresh air.
Stayed in April 2024
Reviewed: 6 May 2024
Mary
United StatesNothing really to comment on. I think everything was very accessible and user-friendly.
The property was centrally located very clean hip and accessible. From once we checked in, we were pleasantly surprised with a upgrade. The front staff was amazing. 0SESTE I’m not sure his name, but he was super friendly and nice and even asked about our day and gave us some good choices on dinner, it made our whole day so much better because our baseball game got rained out so we just really enjoyed the hotel and the area
Stayed in May 2024
Reviewed: 6 May 2024
Hawkes
United StatesNA
The room was great. Housekeeping is on their job!
Stayed in May 2024
Reviewed: 5 May 2024
Ryan
United Statesthey don't include parking with price of hotel so it really cost $100 more that what was said to be paid
Stayed in April 2024
Reviewed: 5 May 2024
Suzanne
United StatesLocation
Stayed in May 2024
Reviewed: 2 May 2024
Rebecca
United StatesThe woman at the front desk who checked me in could not have been more accommodating. She was willing to find an accessible room for my parents who are 80 years old. She was so pleasant and helpful - I wish everywhere I traveled someone like her was working. Absolutely love the location & the restaurant!
Stayed in April 2024
Reviewed: 1 May 2024
Rosemarie
United StatesBreakfast was very good but the advertised fresh squeezed OJ didn’t taste that way
Stayed in April 2024
Reviewed: 30 April 2024
Fabiola
United StatesCan’t think of anything
Helpful & friendly staff location near train station, vibrant community of students and adults
Stayed in April 2024
Reviewed: 30 April 2024
Violeta
United Statesno complaints except a little bit pricy
the location was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Donna
United StatesLocation was great. Easy access to everything and nearby street parking was easy. Brunch menu had nice variety of selections.
Stayed in April 2024
Reviewed: 27 April 2024
Tatiana
United StatesNothing! A perfect stay
Beautiful space and decor, perfect location for access to the universities and nearby medical centers, amazing views. The room was spacious, clean, comfortable, and beautifully decorated. The bed was also very comfortable. I have been traveling nonstop for work and this is by far the best hotel I’ve stayed at despite all the hotels being about the same price. A 5-star hotel feel for sure.
Stayed in April 2024
Reviewed: 26 April 2024
Jeff
United StatesPrivacy sign displayed … not honored.
Super staff … service was excellent.
Stayed in April 2024
Reviewed: 24 April 2024
Christopher
United StatesPrice of the food and that we had to keep asking about our room linen being changed
I loved the atmosphere and the location. The staff at night and day were very helpful and friendly. The food was good but a tad bit expensive.
Stayed in April 2024
Reviewed: 24 April 2024
Natalie
United StatesWe loved our room ! So spacious, beautiful, clean, gorgeous seating area with bookshelves filled with books. Very comfortable bed. Staff was very friendly. We also had a great dinner at the restaurant.
Stayed in April 2024
Reviewed: 22 April 2024
Michelle
SwitzerlandNothing
The location was excellent (walking distance to Amtrak, museums, and restaurants), the room was full of light, the beds were comfortable, the staff was exceptionally friendly and helpful.
Stayed in March 2024
Reviewed: 22 April 2024
Theresa
United StatesI don’t like glazed glass for bathroom doors and wall slits. The bathroom steams up quickly with no exhaust fan. This should be a given in a hotel room at any price point. Double beds are too small. Provide an option for queen beds. There should be more, easily accessible electric outlets near the beds to plug in phones and other devices
The staff were all very friendly and helpful. Overall hospitality was excellent
Stayed in April 2024
Reviewed: 12 April 2024
Shavon
United StatesNothing
Very nice and clean
Stayed in April 2024
Reviewed: 11 April 2024
Elizabeth
United StatesThe food from the restaurant is not great. I also wish I could've had a tub to shower my toddler.
It was perfectly located. The staff was friendly. The rooms were beautiful and the bed was comfy.
Stayed in April 2024
Reviewed: 9 April 2024
Chartock
United StatesNeed to pay for valet parking. Should have onsite parking.
Staff was super helpful and friendly:) The restaurant co op was delicious and very convenient. Location super convenient to subway.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content