100 Westlake Avenue, Lake Charles, LA 70669, United States
#10 of 32 hotels in Lake Charles
Guests' ChoiceBased on 404 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
8.6
Facilities
8.4
Staff
8.5
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2024
Evelyn
GermanyPool was not open
Comfortable room, nice casino and a fantastic asian restaurant!
Stayed in May 2024
Reviewed: 14 May 2024
Peggy
United StatesNo hand towels in bathroom and when asked there were none available. Only two wash clothes for two people for two nights, when asked there where none available. Mosquitoes dead all over furniture. The A/C hamper either closed when coming on or going off (can't remember) sounded like a door slamming by my ear everytime. Other than that, beautiful hotel. Nice big roomy room. Recommended to friends and family already.
Didn't know there was a breakfast. If there was, not mentioned, where to purchase.
Stayed in April 2024
Reviewed: 10 May 2024
Daniel
United StatesTried to reach staff , but to no avail.
It was very nice, the location was good.
Stayed in May 2024
Reviewed: 6 May 2024
Ericia
United StatesNo microwave but has a mini fridge if you bring your own snacks.
Nice room for price during the week. Considering it's at a casino. Bathroom shower and toilet area were nice and clean. Liked our view of the lake and was quiet.
Stayed in April 2024
Reviewed: 29 April 2024
William
United StatesIt would be nice to have additional breakfast options other than Dunkin Donuts.
Stayed in April 2024
Reviewed: 28 April 2024
Marvin
United StatesThe location is not ideal, it is in an industrial area that is not very pleasing to the eye.
the property was exceptional, very clean and well kept.
Stayed in April 2024
Reviewed: 19 April 2024
Alma
United StatesPathing
Clean
Stayed in April 2024
Reviewed: 19 April 2024
David
United StatesRestaurant not being open in evening or morning. Could use more towels in the bathroom. Pillows could be bigger.
Nice facility. Casino floor not crowded with slot machines or tables. Was there Tuesday evening so casino was not crowded. $10 craps table and very friendly, personable staff. Location is on the river which is not attractive. Restaurant was not open in the evening or morning for breakfast. Room was very nice. King bed and great lighting. Bathroom is small but walk-in shower is very nice with hot water. Open parking lot is close to the front door with security roams. Would stay again.
Stayed in April 2024
Reviewed: 18 April 2024
Steven
United StatesTowels were odd. Seemed to be beach towels versus regular bath towels.
Value for price
Stayed in April 2024
Reviewed: 18 April 2024
Teresa
United StatesDid need more towels but otherwise good.
Spacious room, clean. Friendly staff
Stayed in April 2024
Reviewed: 9 April 2024
Kenneth
United StatesGordon Ramsey restaurant
Stayed in April 2024
Reviewed: 9 April 2024
Arthur
United StatesNo valet m & tues. no free drink stations and got offered drink. One time in two days. 🙁
Stayed in March 2024
Reviewed: 6 April 2024
Aron
United Statesmore resturants- more variety slots machines
Stayed in March 2024
Reviewed: 4 April 2024
Nicole
United StatesThe parking and check-in situation is confusing. Valet parking was closed and the lot was full so we ended up in the garage. It was a long walk with our luggage back to the front of the casino to check-in. If valet was open that would’ve solved our issues.
Perfect layout for our family with older kids! The front desk was so nice and accommodating to give us connecting rooms- one with a balcony! It was a fun spot to stop and gamble for a bit.
Stayed in March 2024
Reviewed: 23 March 2024
Mike
United StatesLack of towels and face clothes
Low price for great room
Stayed in March 2024
Reviewed: 21 March 2024
Duke
United StatesThe A/C in the room made a loud noise when it cut on and off.
Stayed in March 2024
Reviewed: 14 February 2024
Michael
United StatesLack of amenities, no food offerings, in the morning, bar/coffee shop opened late morning. Tried to ask the gentleman at the entrance of the back casino where could i find some coffee, but he was focused on my computer backpack like it was a bomb saying I cant go in the casino with that, I had no intention of going in the casino as I told him I was just asking him where can I find coffee.
rooms exceeded expectations very nice.
Stayed in February 2024
Reviewed: 13 February 2024
Cs
United StatesDon't expect great views - this is an industrial area. Fascinating to watch the large cargo ships, but not pretty. Not an issue, since it's what's inside most people are there to experience. While the hanging, sliding "barn door" for the bathroom looked cool it could not be locked. Shower is great with waterfall head but since it is clear glass anyone needing to pass through the vanity area to get to the lavatory might get a show if someone's in the shower. They should add a fogged effect to the shower door and walls.
The hotel is quite nice with a really cool art deco vibe. It had all of the amenities as well as a very nice sitting area. Everything looks brand new. Loved the cool lighting. Comfortable beds. Reasonable price. We were there to visit the casino (which turned out to be a better value than some others nearby) and to try out Gordan Ramsay's restaurant (which was as expensive as expected but quite good with excellent service). Great sitting area looking over the lake. Free drinks on casino floor when gambling.
Stayed in February 2024
Reviewed: 10 February 2024
Mycne
United StatesWas my birthday I asked for something special to be put in my room and nothing was I had a premium and deluxe room and different prices for the two but got the same type of rooms.
Was my birthday
Stayed in February 2024
Reviewed: 10 February 2024
Mycne
United Stateswas confusing at first to find room from parking garage
Hotel was nice
Stayed in February 2024
Reviewed: 30 January 2024
Racquel
United StatesWifi wasn’t working entire stay.
Staff was friendly. Clean environment and room was super comfy.
Stayed in January 2024
Reviewed: 10 January 2024
Robert
United StatesNeed better directions to get to the parking garage.
Rooms were great. The casino had plenty of machines. Wasn’t crowded.
Stayed in January 2024
Reviewed: 24 November 2023
Kaisa
United StatesNo good breakfast options
Nice large and modern room, great bathroom and shower
Stayed in November 2023
Reviewed: 21 November 2023
Sandra
United StatesThere were no microwaves to heat food. I had to eat my food cold.
Staff very professional and property was beautiful.
Stayed in November 2023
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