100 Rue Iberville, French Quarter (Vieux Carré), New Orleans, LA 70130, United States
#14 of 168 hotels in New Orleans
Guests' ChoiceBased on 921 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.1
Staff
9.1
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 30 May 2024
Stephen
United StatesThe view on the 14th floor was of a roof of a lower level of the building. Our room was supposed to be a king - it wound up as two double beds. I don't like shower supplies in large containers forcing me to use body wash in the shower - I prefer bar soap.
Bed was comfortable. TV worked fine. Front desk staff was courteous and helpful. Housekeeping did a good job.
Stayed in May 2024
Reviewed: 28 May 2024
Barrington
United StatesMy room was very dusty like it wasn’t clean and sheets was dirty and shower container was broken off from the wall for the price of hotel all these should have been taking care of oh and the elevators was the worst ever if I wasn’t not careful would a knock me out
Location and food
Stayed in May 2024
Reviewed: 20 May 2024
Elizabeth
United StatesThe room was clean, and the view of the river was awesome. Loved it.
Stayed in May 2024
Reviewed: 16 May 2024
Madhurima
IndiaDaily room cleaning was a bit erratic. They needed reminding. Some days the room was cleaned at 5 in the evening!
We were upgraded to a river view room at check in, which was a very pleasant surprise. The room had a lovely view and especially after Manhattan it seemed huge. Very well-appointed room. The staff was very friendly and helpful. Breakfast spread was big with live egg and pancake counters.
Stayed in May 2024
Reviewed: 12 May 2024
Walter
United StatesView, location, staff , facilities… all are a 10
Stayed in May 2024
Reviewed: 12 May 2024
Davina
United StatesGorgeous Hotel. The views from the room was breathtaking
Stayed in May 2024
Reviewed: 10 May 2024
Howard
United StatesLocation and view
Stayed in April 2024
Reviewed: 6 May 2024
Marcella
United StatesNothing
Very clean, a beautiful hotel. Staff was very helpful.
Stayed in May 2024
Reviewed: 24 April 2024
Nikolaos
United StatesThe room had some issues, so we had to get another
Staff was polite and always assisting with any issues. Breakfast
Stayed in April 2024
Reviewed: 27 March 2024
Marianne
United KingdomNothing
The proximity’s to the French Quarter. Quiet on the bedroom floors.
Stayed in February 2024
Reviewed: 24 March 2024
Kimberly
United StatesMy room at night got a bit warm for some reason. The air worked but at night the room got a bit stuffy.
I loved it! Very clean and the staff was super friendly.
Stayed in March 2024
Reviewed: 13 March 2024
Monica
United StatesThe food at the lobby bar was not the best. Substandard for the reputation that we were accustomed to. The pillows were huge and firm! Luckily, a random guests staying at Westin told us that we could request down pillow replacements.
The staff was awesome! My family from Japan, came to BR to visit and 8 of us stayed at The Westin. Love that the location was so close to the Mardi Gras parades and everything New Orleans!
Stayed in February 2024
Reviewed: 28 February 2024
Antonio
United StatesCan’t say I disliked anything..
Staff.. very helpful.
Stayed in February 2024
Reviewed: 28 February 2024
Fjola
United StatesEverything was 10/10!!!!
Stayed in February 2024
Reviewed: 26 February 2024
Richard
United StatesMy hot water wasn’t as hot as I like.
It was convenient.
Stayed in February 2024
Reviewed: 21 February 2024
Ohad
IsraelVery comfortable, clean and perfect location
Stayed in February 2024
Reviewed: 20 February 2024
Rodriguez
United StatesThe hotel location was excellent. Also it was very clean.
Stayed in February 2024
Reviewed: 19 February 2024
Melanti
United StatesThe bedding wasnt set up right, the comfortors was not zipped right it didnt covers our bodies evenly.. I thought there should be a sofa bed in the room but no sofa at all.. and with extra space in the room there are not enough Table surface ..only one litle tiny table..
LOCATION
Stayed in February 2024
Reviewed: 19 February 2024
Marjorie
United StatesNothing, There was nothing I didn't like.
I selected the Westin using a map, because I needed to get my passport renewed. I could not have imagined a more perfect location....just had to walk through the connected shopping mall to take an elevator up, which deposited me right at the entrance of the passport office.
Stayed in January 2024
Reviewed: 18 February 2024
Mitchell
United StatesHousekeeping wasn’t top notch . Had to call for linens , coffee etc . One day they didn’t even come and we had to call for all linens.
Location was great .
Stayed in February 2024
Reviewed: 18 February 2024
Lois
United StatesN/A
The food was amazing! I loved the option for Room Service was just right for me. A lot of things were blocked off for Mardi Gras so it was difficult to move around. Room Service saved me.
Stayed in February 2024
Reviewed: 17 February 2024
Adriana
United StatesCouldn’t find the pool the website says they have a pool but we never found it
The location was really nice everything was close
Stayed in February 2024
Reviewed: 14 February 2024
Jennifer
United StatesNothing
Breakfast was awesome. Valet service was amazing. Robert who checked us in was so sweet and helpful. He was very welcoming.
Stayed in February 2024
Reviewed: 12 February 2024
Monroe
United StatesParking. Complimentary breakfast, water, snack or anything
Beautiful place, I've stayed here before but nothing is complimentary, Parking is way over priced . No one came to clean our rooms either
Stayed in February 2024
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