There was very little we didn’t like, except for the food smell that greeted us everytime we entered the reception, this was due to the integration of the restaurant into the main lobby/reception/ground floor of the hotel. Maybe a better extraction system could be installed?

This is a beautiful stylish boutique hotel in Beacon Hill, Charles Street. Beautiful location and it felt very special following its expandation and renovation of the previous John Jefferies House. It was very comfortable and the attention to detail in the rooms, was very nice. There is an outside courtyard, whilst it was small, it was a bit of a haven in the city!

Stayed in May 2024

Very comfortable hotel with exceptional service.

Stayed in May 2024

My husband and I each had a glass of wine at the bar. We both chose wines from the Loire Valley. I didn't think either the red or white met the expectations of that region of France.

The room was very clean and quiet. The lobby smelled wonderful. The bed was very comfortable. The toiletries were really nice. The location was perfect for this trip.

Stayed in May 2024

Loved everything.

Everything. Hotel in the beautiful Beacon Hill area. Warm friendly positive staff. Very special place. Nice touches everyday Lovely room. Very comfortable bed. ALL staff were brilliant. Special mention to Camil who gave us the warmest welcome and Joyce for such friendly checkout

Stayed in May 2024

Style, tasteful decor

Stayed in May 2024

Bathroom window not frosted or having a screen therefore needed to pull down the blind to use as it looked directly out on to busy traffic junction. In room dining limited choice. No fridge in room.

Bright and airy. Comfy bed and nice furnishings

Stayed in May 2024

The sound insulation of the room could have been better

Great location, cheering and effective staff, and nice room decoration

Stayed in May 2024

It's super convenient to get everywhere especially in the proximity of Mass General Hospital. I like the exquisite style and feel comfortable here.

Stayed in May 2024

Nothing

Location

Stayed in April 2024

Room was great & bed was very comfortable but the view was of multi lane highways, plural. Couldn’t open any windows due to proximity of roads and I’m quite sure that the drivers at the traffic lights could watch me (if they wanted to!) sitting on the loo

Beautifully renovated property in a lovely historic area of Boston

Stayed in May 2024

Staff friendliness and eagerness to help

Stayed in May 2024

The hotel was lovely and the staff was super friendly! Location is great & we just had a great stay. Could not recommend more highly.

Stayed in April 2024

Everything,the service and the location were amazing ,and the room himself was great.

Stayed in May 2024

Small rooms. You can hear everything from hallway.

Location is great! Nice, cozy hotel.

Stayed in April 2024

No mini fridge in the room, and the valet parking to over a half hour to return our car.

Clean, comfortable, stylish and good, quiet location

Stayed in April 2024

No kettle in room/tea items

Clean, comfortable, great position (although by busy road didn’t hear noise)

Stayed in April 2024

For the price we paid, room was a bit small, they are making the most of the space they have and for one night would have been fine but we were there for 3 nights so it felt a bit squished

Excellent location, spotlessly clean, attention to detail, welcoming helpful staff, an all round great place to stay.

Stayed in April 2024

Nothing really. A little offputting that late checkout or early checkin by just a bit is $75. You get a menu of extras before you even check in, which feels overpriced, but I get it. Hotel is lovely overall.

Beautifully done, comfortable, cozy, stylish, great location

Stayed in April 2024

The shower head was pulsing strangely which kind of ruined the experience

Great hotel, great location

Stayed in April 2024

There was no chair/desk in the room.

Location. Size. Service.

Stayed in April 2024

Everything was excellent

Everything!

Stayed in February 2024

Nestled in the heart of Boston, this hotel stands as a beacon of hospitality, setting an unparalleled standard in luxury accommodations. From the moment you step through its doors, you're enveloped in an atmosphere of genuine warmth and hospitality, courtesy of the dedicated staff who spare no effort in ensuring your every need is met with grace and efficiency. The lobby exudes an air of sophistication, seamlessly blending timeless elegance with modern comforts. Immaculately maintained and tastefully decorated, it serves as a fitting introduction to the opulence that awaits within. As you make your way down the corridors, you're greeted by delightful surprises in the form of delectable treats, such as cookies and apples, adding an extra layer of charm to your stay. Entering your room is akin to stepping into a sanctuary of serenity and style. The spaciousness is matched only by the impeccable attention to detail, with every amenity carefully curated to ensure maximum comfort and convenience. The plush double bed beckons, promising a restful night's sleep, while the impeccable housekeeping ensures that every corner gleams with cleanliness and order. After a day of exploring the vibrant city, unwind in the cozy embrace of the lobby bar, where expertly crafted cocktails and a welcoming ambiance await. Here, amidst the soft glow of ambient lighting and the gentle hum of conversation, you'll find the perfect end to a perfect day. In summation, words alone cannot do justice to the splendor of this hotel. It transcends mere accommodation to become an experience unto itself, a testament to the art of hospitality perfected. For those seeking an unforgettable stay in Boston, look no further than this veritable gem of a hotel, where every moment is infused with warmth, comfort, and unparalleled luxury.

Stayed in March 2024

The location is great, and the hotel is quite elegant. I'm not sure it fits my perception of a 5-star hotel, but it actually offered a very competitive rate by Boston's standards, and it was definitely more pleasant than a big-chain hotel.

Stayed in March 2024

My only very small gripe was that the towels provided were very small (not sure if this is usual for US hotels?) and the bathroom was missing a magnifying mirror. Otherwise, no complaints!

We had a wonderful stay at the Whitney. The hotel is very stylish, the staff were very friendly and helpful and the bed was really comfortable. The location was great, just across the road from the train station and situated in the lovely Beacon Hill neighbourhood, with lots of lovely eateries and boutiques on Charles Street. Boston Common was just a short walk, and the whole city was within easy access.

Stayed in March 2024