Reviews of SpringHill Suites by Marriott Houston The Woodlands 3 stars
16520 Interstate 45 South , The Woodlands, TX 77384, United States
#4 of 34 hotels in The Woodlands
Guests' ChoiceReview score
Based on 391 hotel reviews
9.0Score breakdown
-
Cleanliness
9.4
-
Comfort
9.3
-
Location
9.1
-
Facilities
9.2
-
Staff
9.2
-
Value for money
9.0
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 30 May 2024
Diana
United States41 reviews5 helpful votes10“Retreat like spacious room that kept us safe during our first tornado watch in Houston.”- • Leisure trip
- • Couple
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Exceptionally spacious and clean room .
Stayed in May 2024
-
Reviewed: 30 May 2024
Chiquita
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 6 nights
- • Submitted via mobile
The location was perfect
Stayed in May 2024
-
Reviewed: 29 May 2024
Luis
United States27 reviews10“Great room with comfortable place to work”- • Business trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 7 nights
- • Submitted via mobile
Room size and bed
Big room, nice working place.
Stayed in May 2024
-
Reviewed: 28 May 2024
Ricardo
United States3 reviews10“Overall great for the price!”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Bed was hard
Stayed in May 2024
-
Reviewed: 27 May 2024
Gabriela
United States2 reviews10Exceptional- • Leisure trip
- • Group
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Parking, not sure why we had to pay for parking… I’ve gone to a few hotels a bit nicer and bigger and so far haven’t had to pay just to park at Their property? But it’s okay! Just 10$.
The breakfast was great! Rooms were really big, a lot bigger than I expected we got a queen room, (2 queen beds)
Stayed in May 2024
-
Reviewed: 21 May 2024
Angela
United States4 reviews8.0“I enjoyed the clean room and amenities”- • Business trip
- • Solo traveller
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
The freeway noise… could hear it in my room and while in the pool (not very relaxing!)
Easy to access from the freeway. Clean. Well kept
Stayed in May 2024
-
Reviewed: 8 May 2024
Katherine
United States12 reviews9.0Superb- • Business trip
- • Solo traveller
- • King Suite with Sofa Bed
- • Stayed 2 nights
nothing
The location was perfect. There are a lot of restaurants and stores close by and the place I needed to go was very close. I would recommend this hotel and will return when in town again.
Stayed in May 2024
-
Reviewed: 19 April 2024
Selina
United States15 reviews10“Great location, great hotel!”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
There is nothing I can think of, we'll definitely stay here again!
Breakfast was amazing! Facilities were clean employees were helpful and inviting!
Stayed in April 2024
-
Reviewed: 15 April 2024
Davenport
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
The location comes across as sketchy and parking was $10 daily
Cleanliness and hospitality of staff
Stayed in April 2024
-
Reviewed: 14 April 2024
Floronquia
United States17 reviews10“Worth it”- • Leisure trip
- • People with friends
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
No issues
Rooms are lovely, great staff, great location
Stayed in April 2024
-
Reviewed: 11 April 2024
Tomomi
United States9 reviews1 helpful vote10“Would stay here again”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Pool was a little cold.
Room was big, beds were nice. Everything was clean
Stayed in April 2024
-
Reviewed: 8 April 2024
Narayan
United States3 reviews9.0“Comfortable. Location of hotel away from city center poses some transportation challenges.”- • Leisure trip
- • Group
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
Breakfast food (eggs, sausage) cold - all 3 days of stay. I think they use hot water to keep the food warm - instead of a Buffet Chafer like Sterno. The lady in the serving area was very distant and quiet. Rarely made eye contact or spoke to guests. Looked unhappy in her role.
comfortable beds, clean bathrooms and quiet hallways.
Stayed in April 2024
-
Reviewed: 2 April 2024
Jessica
United States4 reviews10“Awesome stay I would recommend it to anyone”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Pool was dirty
The facility was clean and the hotel attendant work very quickly.
Stayed in March 2024
-
Reviewed: 27 February 2024
Jill
United States15 reviews2 helpful votes8.0“Nice Spot with some caveats”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 2 nights
A cold front blew in while we were there and the lobby area was cold! They charge for you to park your car there! What the heck?! That is ridiculous considering the hotel is in the middle of miles of parking lots. I was sad that there wasn't 24 hour hot water/coffee in the lobby.
Perfect location for what we needed. Rooms were nice and big! Staff was nice.
Stayed in February 2024
-
Reviewed: 19 February 2024
Tonja
United States1 review10“Glad we chose your hotel”- • Leisure trip
- • Group
- • Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Everything we really enjoyed our stay
Stayed in February 2024
-
Reviewed: 19 January 2024
Melissa
United States1 review9.0“convenient to where I needed to be and room and property was clean and comfortable”- • Business trip
- • Solo traveller
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
when I arrived there was a water leak in front, turns out part of the fire control system froze during the ice storm. I felt a little uneasy over the responses I got to my questions because I felt there might be a safety issue, however nothing happened so it ended up fine
a lot of the food for breakfast was cold but I enjoyed what I ate
Stayed in January 2024
-
Reviewed: 17 January 2024
Gwen
United States11 reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
N/A
Everything
Stayed in January 2024
-
Reviewed: 14 January 2024
Gwen
United States11 reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
N/A
Everything was nice
Stayed in January 2024
-
Reviewed: 27 December 2023
Joseph
United States26 reviews1 helpful vote10“Quick Christmas Drop In”- • Leisure trip
- • Solo traveller
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
The SmartTV was dated(only Netflix and YouTubeTV available). But I don't come to hotels for the TV I come for what's around them, but it was a little disappointing for the one time I used it. They didn't have any of the little travel friendly toiletries you can steal/take with you in the room. Petty, I know, but I'm so used to being able to score some free lotion/shampoo/etc for my next flight out. I think it's because they had a soap dispenser in the shower.
The staff were VERY memorable. Can't remember the last time I met a hotel staff that I'd be happy to see again. Everyone seemed happy to be there even during the holiday. Late Check-Out was more than gracious. I think I tip-toed out the backdoor around 2pm. Maybe it was the Christmas Spirit, or maybe they're just very accommodating. I like it though.
Stayed in December 2023
-
Reviewed: 6 December 2023
Tameka
United States20 reviews3 helpful votes8.0“Lovely Room”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
I didnt like that there was no lock on the bathroom slide door. And I didn't like that we had to pay extra for parking. The place was so packed we had to park by a sign that said NO PARKING. Even though the the staff at the front desk said it was ok it was still not comforting to wonder all night if your car would be towed. But other than these few things I can say it is a pretty good hotel.
I loved the room, the beds, the extra lighting on the bed and by the bed. I loved the staff's friendly attitude and the breakfast was great.
Stayed in December 2023
-
Reviewed: 13 November 2023
Alyssa
United States1 review9.0“Excellent service, great quality! I would highly recommend to anyone, and would book again!”- • Leisure trip
- • People with friends
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
As to be expected with any establishment that is located off the freeway or feeder lanes there will always be road noise. It did not bother me but may be a bit loud for some.
The staff was exceptionally professional, friendly and kind. The location was great! The design and layout of the room was well thought out. Loved the shower split bathroom design! Very nice shower and separate powder room was delightful. Comfortable beds and very clean. Hotel bar was a bonus too!
Stayed in November 2023
-
Reviewed: 12 November 2023
John
United States2 reviews9.0“Modern and comfortable place to stay”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
A/C controls were difficult to understand - especially the fan speed. When the A/C was running it was blowing too hard and it was too cold.
Very modern facility. Loved that the toilet was separate from the shower area. Loved the suite setup with a divider - made the room seem huge. Finally, the breakfast bar was spot on. I will definitely stay here in the future.
Stayed in November 2023
-
Reviewed: 11 November 2023
Sirpa
Canada42 reviews8 helpful votes9.0“Visiting friends in town and wanted a place of our own near by.”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Elevators make a very loud ping every time the doors open and close. Our room was too close to the elevator and we woke up several times to it.
Location. Breakfast was included and it had enough variety to eat low carb. Free parking. Deer at front yard!
Stayed in November 2023
-
Reviewed: 8 November 2023
Sirpa
Canada42 reviews8 helpful votes9.0“visiting friends in Conroe area”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
elevator making sounds at all hours
location, breakfast
Stayed in November 2023
Guests also reviewed these properties:
-
B&B BloemenweeldeKortrijk, Belgium
-
Lodji Hotel & spaSaint-Martin-de-Belleville, France
-
Eco Suites Uxlabil GuatemalaGuatemala, Guatemala
-
Vigna Contarena GuidoEste, Italy
-
Haus am Strand - on the BeachWilderness, South Africa
-
Hotel Taj DarbarBodh Gaya, India
-
Pearl Island Beach HotelHikkaduwa, Sri Lanka
-
Tannhäuser b&bBad Dürrheim, Germany
