Reviews of SpringHill Suites by Marriott Houston The Woodlands This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
16520 Interstate 45 South , The Woodlands, TX 77384, United States of America
#4 of 34 hotels in The Woodlands
Guests' ChoiceReview Score
Based on 393 hotel reviews
9.0Score breakdown
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Cleanliness
9.4
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Comfort
9.3
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Location
9.2
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Facilities
9.3
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Staff
9.2
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Value for money
9.1
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Free WiFi
8.5
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Reviewed: May 8, 2024
Katherine
United States of America12 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • King Suite with Sofa Bed
- • Stayed 2 nights
nothing
The location was perfect. There are a lot of restaurants and stores close by and the place I needed to go was very close. I would recommend this hotel and will return when in town again.
Stayed in May 2024
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Reviewed: April 19, 2024
Selina
United States of America15 Reviews10“Great location, great hotel!”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
There is nothing I can think of, we'll definitely stay here again!
Breakfast was amazing! Facilities were clean employees were helpful and inviting!
Stayed in April 2024
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Reviewed: April 15, 2024
Davenport
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The location comes across as sketchy and parking was $10 daily
Cleanliness and hospitality of staff
Stayed in April 2024
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Reviewed: April 14, 2024
Floronquia
United States of America17 Reviews10“Worth it”- • Leisure trip
- • Travelers with friends
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
No issues
Rooms are lovely, great staff, great location
Stayed in April 2024
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Reviewed: April 11, 2024
Tomomi
United States of America9 Reviews1 helpful vote10“Would stay here again”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Pool was a little cold.
Room was big, beds were nice. Everything was clean
Stayed in April 2024
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Reviewed: April 8, 2024
Narayan
United States of America3 Reviews9.0“Comfortable. Location of hotel away from city center poses some transportation challenges.”- • Leisure trip
- • Group
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
Breakfast food (eggs, sausage) cold - all 3 days of stay. I think they use hot water to keep the food warm - instead of a Buffet Chafer like Sterno. The lady in the serving area was very distant and quiet. Rarely made eye contact or spoke to guests. Looked unhappy in her role.
comfortable beds, clean bathrooms and quiet hallways.
Stayed in April 2024
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Reviewed: April 2, 2024
Jessica
United States of America4 Reviews10“Awesome stay I would recommend it to anyone”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Pool was dirty
The facility was clean and the hotel attendant work very quickly.
Stayed in March 2024
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Reviewed: February 27, 2024
Jill
United States of America15 Reviews2 helpful votes8.0“Nice Spot with some caveats”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 2 nights
A cold front blew in while we were there and the lobby area was cold! They charge for you to park your car there! What the heck?! That is ridiculous considering the hotel is in the middle of miles of parking lots. I was sad that there wasn't 24 hour hot water/coffee in the lobby.
Perfect location for what we needed. Rooms were nice and big! Staff was nice.
Stayed in February 2024
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Reviewed: February 19, 2024
Tonja
United States of America1 review10“Glad we chose your hotel”- • Leisure trip
- • Group
- • Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Everything we really enjoyed our stay
Stayed in February 2024
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Reviewed: February 18, 2024
Siavash
United States of America19 Reviews10“Clean, nice and up to date decorated hotel”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 3 nights
Breakfast could have been a bit better but it was okay. The sliding bathroom doors are beautiful but pointless since they don't provide any privacy. Bar looked nice but not open since there were no bartender to work the three days we stayed. All around, this is a very nice hotel to stay in.
The hotel is modern and clean located close to I-45. Room was clean and comfortable, bed was nice and comfy as well. All the necessities are provided.
Stayed in February 2024
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Reviewed: January 19, 2024
Melissa
United States of America1 review9.0“convenient to where I needed to be and room and property was clean and comfortable”- • Business trip
- • Solo traveler
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
when I arrived there was a water leak in front, turns out part of the fire control system froze during the ice storm. I felt a little uneasy over the responses I got to my questions because I felt there might be a safety issue, however nothing happened so it ended up fine
a lot of the food for breakfast was cold but I enjoyed what I ate
Stayed in January 2024
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Reviewed: January 17, 2024
Gwen
United States of America11 Reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Everything
Stayed in January 2024
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Reviewed: January 14, 2024
Gwen
United States of America11 Reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Everything was nice
Stayed in January 2024
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Reviewed: December 27, 2023
Joseph
United States of America26 Reviews1 helpful vote10“Quick Christmas Drop In”- • Leisure trip
- • Solo traveler
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The SmartTV was dated(only Netflix and YouTubeTV available). But I don't come to hotels for the TV I come for what's around them, but it was a little disappointing for the one time I used it. They didn't have any of the little travel friendly toiletries you can steal/take with you in the room. Petty, I know, but I'm so used to being able to score some free lotion/shampoo/etc for my next flight out. I think it's because they had a soap dispenser in the shower.
The staff were VERY memorable. Can't remember the last time I met a hotel staff that I'd be happy to see again. Everyone seemed happy to be there even during the holiday. Late Check-Out was more than gracious. I think I tip-toed out the backdoor around 2pm. Maybe it was the Christmas Spirit, or maybe they're just very accommodating. I like it though.
Stayed in December 2023
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Reviewed: December 6, 2023
Tameka
United States of America20 Reviews3 helpful votes8.0“Lovely Room”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
I didnt like that there was no lock on the bathroom slide door. And I didn't like that we had to pay extra for parking. The place was so packed we had to park by a sign that said NO PARKING. Even though the the staff at the front desk said it was ok it was still not comforting to wonder all night if your car would be towed. But other than these few things I can say it is a pretty good hotel.
I loved the room, the beds, the extra lighting on the bed and by the bed. I loved the staff's friendly attitude and the breakfast was great.
Stayed in December 2023
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Reviewed: November 13, 2023
Alyssa
United States of America1 review9.0“Excellent service, great quality! I would highly recommend to anyone, and would book again!”- • Leisure trip
- • Travelers with friends
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
As to be expected with any establishment that is located off the freeway or feeder lanes there will always be road noise. It did not bother me but may be a bit loud for some.
The staff was exceptionally professional, friendly and kind. The location was great! The design and layout of the room was well thought out. Loved the shower split bathroom design! Very nice shower and separate powder room was delightful. Comfortable beds and very clean. Hotel bar was a bonus too!
Stayed in November 2023
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Reviewed: November 12, 2023
John
United States of America2 Reviews9.0“Modern and comfortable place to stay”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
A/C controls were difficult to understand - especially the fan speed. When the A/C was running it was blowing too hard and it was too cold.
Very modern facility. Loved that the toilet was separate from the shower area. Loved the suite setup with a divider - made the room seem huge. Finally, the breakfast bar was spot on. I will definitely stay here in the future.
Stayed in November 2023
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Reviewed: November 11, 2023
Sirpa
Canada42 Reviews8 helpful votes9.0“Visiting friends in town and wanted a place of our own near by.”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Elevators make a very loud ping every time the doors open and close. Our room was too close to the elevator and we woke up several times to it.
Location. Breakfast was included and it had enough variety to eat low carb. Free parking. Deer at front yard!
Stayed in November 2023
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Reviewed: November 8, 2023
Sirpa
Canada42 Reviews8 helpful votes9.0“visiting friends in Conroe area”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
elevator making sounds at all hours
location, breakfast
Stayed in November 2023
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Reviewed: October 30, 2023
Natasha
United States of America9 Reviews9.0Wonderful- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Na
Everything was fine
Stayed in October 2023
-
Reviewed: October 29, 2023
Jesse
United States of America11 Reviews10“They definition of comfort and convenience”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
I was completely satisfied with this stay
The property is new and very well kept. The staff is very friendly and helpful
Stayed in October 2023
-
Reviewed: October 28, 2023
Antonio
United States of America39 Reviews1 helpful vote9.0“great”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 4 nights
The gym
Breakfast was good for value
Stayed in October 2023
-
Reviewed: October 25, 2023
Lashonda
United States of America17 Reviews9.0“Excellent!!”- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The beds were very uncomfortable. The mattresses are way too hard.
The property was very clean, the staff was extremely friendly and I love the location.
Stayed in October 2023
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Reviewed: October 23, 2023
Mikayla
United States of America2 Reviews9.0“Comfortable and quiet getaway”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The roads to get there were confusing. But that’s the GPS fault not yours
Really comfortable rooms and bed.
Stayed in October 2023
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