Nothing

Very nice staff, quiet, comfortable

Stayed in May 2024

A minor downside was the traffic noise from the highway. Also the breakfast was just OK. We came down late and some items were not available and others were cold.

We loved this hotel. Modern, very clean and comfortable. It made us wish we were staying longer. Easy walk to downtown.. lLiked that we could park underground to protect our car and it was easily accessible by elevator.

Stayed in May 2024

Everything you need for a nice stay close to the action

Stayed in May 2024

Very nice clean and new

Stayed in May 2024

N/A

The property was clean , easy to access and plenty of parking.

Stayed in May 2024

Didn't realize I had to pay for parking until I arrived. I guess it was in the fine print. If I had known I would of opted for another hotel, however, I liked this one, so I am glad I didn't know.

Breakfast was great with lots of options. Rooms were spacious and all the furnishings were new. Not a fan of having to pay for parking ... I guess I didn't realize that ... but that didn't soil my experience with the room and the breakfast.

Stayed in May 2024

Minor damage to walls, but it is a new enough hotel not tel feel run down. The hotel parking costs extra.

It was a nice breakfast, good selection. We liked having a kitchenette in the room.

Stayed in April 2024

Staff was friendly and helpful. Breakfast was delicious and offered a variety of options. Facility was nice, clean and comfortable.

Stayed in May 2024

Long walk to downtown even though it was listed as a downtown location

The room

Stayed in May 2024

There is a $15/night parking fee buried in the fine print. This seems to be the latest grab by hotels, and it annoyed me, but even with that it was still far less expensive than most other downtown hotels.

We were looking for a place for a spontaneous weekend trip to Asheville. This one seemed affordable and the reviews were excellent. But what about the two-star designation? This hotel was fantastic! It’s new and clean and modern. Breakfast is great, bed comfortable, and staff very helpful. This is NOT a two-star hotel—I’d add at least one star more. It’s a 5 minute walk from downtown, and right near a Trader Joe’s, Whole Foods and Harris Teeter, so you can make good use of the well stocked kitchen. Some have complained about highway noise. We requested a rear-facing room and were not bothered at all.

Stayed in April 2024

Although close to downtown, the walk from the hotel until you get to downtown is a little bit funky. Also, the breakfast was plentiful but not particularly appetizing. Food tasted kind of plastic with the exception of a few things

I liked that it was new and clean. I also liked that it was walking distance to downtown which was fun.

Stayed in April 2024

All was great.

The breakfast was abundant with lots of choices, including a waffle bar and fresh fruit. The location was excellent with all points of interest easily drivable or some walkable.

Stayed in March 2024

N/A

Customer service

Stayed in April 2024

Walls were thin so you can hear your neighbours

Good location, clean rooms

Stayed in April 2024

Great all around. Excellent room and the staff were very friendly

Stayed in April 2024

New and efficient

Stayed in April 2024

It seems super close to the freeway, but that ends up not being a problem. Can’t really walk anywhere from the hotel even though it’s close to downtown— better to drive.

Super convenient, parking close to building, nice lobby and breakfast area, everything new and functional and modern. Fridge, microwave, and everything in room worked.

Stayed in April 2024

N/A

I really enjoyed my stay here! The location, comfort and cleanliness were all 10s across the board. The bed was so comfortable and made for a good nights rest after a day on the town. The shower pressure was immaculate. I would definitely stay here again.

Stayed in April 2024

Nothing

There was every amenity you could possibly need.

Stayed in April 2024

My friend and I loved our stay at the TownePlace Suites in Asheville! The location is great, close to a botanical garden and other parks, and right down the road from a Whole Foods. The hotel itself is very clean and our room (327) was enormous! It was on the highway side, but we couldn't hear any noise. Breakfast had fantastic options, even including a cage-free frittata which was excellent. Check-in was a breeze, and all staff were friendly and courteous.

Stayed in April 2024

There was a surprise $15 parking fee that was NOT mentioned on Booking.com.

The facility was clean and comfortable. The staff were helpful and courteous. Breakfast was outstanding!

Stayed in April 2024

Up charges are crazy. Two adults cost $95 with tax my dog and parking for one night was $99. With tax……hmm

Clean, friendly

Stayed in April 2024

Parking charge.

Close to city centre of Asheville. Great room.

Stayed in April 2024

Staff were friendly and the hotel was very clean

Stayed in April 2024