300 Commerce Drive, New Cumberland, PA 17070, United States
#7 of 11 hotels in New Cumberland
Guests' ChoiceBased on 1224 hotel reviews
6.3Cleanliness
6.6
Comfort
6.7
Location
7.5
Facilities
6.5
Staff
7.7
Value for money
7.3
Free WiFi
6.9
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End of dialog contentReviewed: 23 May 2022
Tina
United StatesNoise from traffic
It was quiet in the room. Noisy because of traffic.
Stayed in May 2022
Reviewed: 21 May 2022
Elizabeth
United StatesRoom smelled. No bedding available for sofa bed. Very run down.
Close to highway. Cheap.
Stayed in May 2022
Reviewed: 19 May 2022
Timothy
United Statesno real complaints, didn’t pay for 5 star but a great value for the room
It was quiet and comfortable. the staff was nice.
Stayed in April 2022
Reviewed: 16 May 2022
Melissa
United StatesOnly 2 lights worked… I was broken …. Door was cracked…. There was a hole in the wall…. But what can you ask for for the cost…..
Stayed in May 2022
Reviewed: 14 May 2022
Caitlin
United StatesToilet wouldn't flush
Privacy, price
Stayed in May 2022
Reviewed: 10 May 2022
Donna
United Statesold , nasty. needs to be torn down or completely redone. smells like cigarettes even though it is marked non smoking.
convenient location
Stayed in May 2022
Reviewed: 10 May 2022
Pamela
United Statesjacuzzi broke, floor soaking wet, tv not working. was moved to another room floor soft and saggy front door warped and hard to open and close, curtains ripped. housekeeping didn’t come the first day stated we didn’t want housekeeping when we really needed it then we had to clean our own room and change our own bed. the whole place was very run down
front desk gentleman was helpful and friendly
Stayed in May 2022
Reviewed: 1 May 2022
Koshawn
United StatesI believe the manager is racist because I didn't break damage and pay on time and the manager Spencer DNR me after staying there for over a month for no reason but there is other people who don't even pay they rent
The house keepers are cool.
Stayed in May 2022
Reviewed: 25 April 2022
Louis
United StatesNot enough electrical outlets. This was a non-smoking room, but there was a musty smell.
This is an old property, some of the rooms have been remodeled. We had one of the newer rooms.
Stayed in April 2022
Reviewed: 22 April 2022
John
United StatesNo working TV, for all intended purposes. I don't have the internet or cable at my home and so because of that I wasn't able to get the television in the room to work for worthwhile viewing.
Good room.
Stayed in April 2022
Reviewed: 18 April 2022
Mr
United StatesRoom with plenty of space
Stayed in April 2022
Reviewed: 14 April 2022
Laughman
United StatesPancakes not good syrup too sweet. Also had a guy knock on my door at night and he wouldn’t leave. Called office said they were coming or getting someone and no one showed. I did not feel safe.
The price !
Stayed in April 2022
Reviewed: 13 April 2022
Paul
CanadaIn my travel experience, if you arrive a bit early at a property, they will at least check to see if one of their rooms is available. NOT HERE!
Nice to get a coffeemaker in a budget motel room. Didn't hear much traffic noise in the room.
Stayed in March 2022
Reviewed: 8 April 2022
Oldfield
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 7 April 2022
Oldfield
United StatesIf you can avoid the second shift assistant supervisor your stay will be very friendly and pleasant!
The price and definitely the staff was very polite and accommodating, besides Assistant manager! She was very rude and unfriendly. When going up to her for anything her vibe was she's being bothered by guest. She constantly kept trying to change our reservations to her liking along with trying to change the price for a room when she should've kept honoring the price we were paying! We were interested in a extended stay to which Spencer was great at accommodating, and mentioned that if a room opened by chance it would happen from a Monday thru Thursday. We weren't notified until the night before, and that was on Saturday @ 9pm at night. I went up to desk expecting to pay for the following night (Sunday) and assistant manager "told us" that we are being moved to another room for an extended stay starting that following morning and I explained to her that we WEREN'T notified until she just told me then! She said we needed to check out of the room we were in for a few weeks and then we needed to pay the full amount of the extended stay room to which we weren't prepared to pay! When trying to say something about it to someone else she turned around and lied and try saying she was just giving us a choice!!! She bold faced lied her way out of it and due to me getting upset that morning and we decided that we needed to checkout that following morning because we didn't have that chunk of money! We were all packed up and standing outside the office waiting for our Uber to go to another motel, the owner pulled up and I was just wanting to explain and do something about it.... Is the time she snaked her way out of it. We were told we could've stayed in our room and booked another night but I already checked us out. She wouldn't honor our price if I wanted to check back in!!! 😤 We now are flagged from staying there again because of her!! 😡
Stayed in March 2022
Reviewed: 25 March 2022
Yesenia
United StatesWiFi didn’t work tv didn’t work I had to watch tv on my phone
the location and breakfast
Stayed in March 2022
Reviewed: 28 February 2022
Ma
United Statesno internet eventhough there’s wifi, cant connect in my 2 nights
location
Stayed in February 2022
Reviewed: 26 February 2022
Njeb
United StatesSaw few Roches
Price was cheap
Stayed in February 2022
Reviewed: 24 February 2022
Gary
United StatesThe property is very rundown, room was fairly clean, continental breakfast was a disaster, coffee machine broke, pancake mix left in from the day before, started to eat the pancake, it was sour, told the front desk lady, she left me know that she knew it was yesterday's pancake mix left in the machine for 24 hours, but she apologized, did not know that it was going to be bad!!!!!! They had packs of oatmeal but no hot water or microwave??????
Stayed in February 2022
Reviewed: 22 February 2022
Chip
United StatesFor less than $50 / night it was satisfactory. Staff was friendly, attentive and helpful.
Stayed in February 2022
Reviewed: 21 February 2022
Deb
USASmelled like mold, in room coffee maker water reservoir was not clean, towels were paper thin. Tiny microwave had several dents on the top, had to use a flashlight to see the dial. 1 tiny trash can in room, glad I took a kitchen sized bag with me.
Bed was comfortable, room temp was easy to control, had a good blow dryer, Breakfast variety offered was good, Coffee in snack room was great! Beat up microwave did work well,
Stayed in February 2022
Reviewed: 12 February 2022
Cierra
United StatesThe Tv didn't have a lot of the channels I wanted to watch
Stayed in February 2022
Reviewed: 13 January 2022
Maggie
United Statesmattress needed to be changed old wash the walls down the ice on the sidewalk
close to we’re I had to be
Stayed in January 2022
Reviewed: 28 December 2021
Maurice
United StatesI had reserved a smoking rm..when I got to the rm I realized I was in a non smoking rm..when I went to address the situation to the front desk..the staff advised me that there wasn't any more available and if I wanted to smoke go outside and smoke..which it was cold..thats the reason why I reserved a smoking rm not in order to go outside..I stayed before..never had an issue till now..it was an error on there end not mine..which the staff did see that I was correct by looking at his records..no biggie no problem but for future reference..they should check these things in advance..thats all gn
The location wasn't the problem..I liked the staff and all
Stayed in December 2021
Reviewed: 20 November 2021
Karmo
United StatesThis review has been hidden because it doesn't meet our guidelines.
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