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  5. Reviews of Trellis Durham RTP

Reviews of Trellis Durham RTP

201 Residence Inn Boulevard, Durham, NC 27713, United States

#51 of 71 hotels in Durham

Guests' Choice

Review score

Based on 79 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 16 May 2024

    8.0
    I appreciated the opportunity to stay there, good value, safe visit.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights

    The room was a bit outdated. It looked 'lived-in". The air/heat vents in the room had not been cleaned very well, dusty.

    Very comfortable room, nice quiet, large fridge to fit all my water and some food. I loved all of the available electrical outlets in the room, for phone charging and lap-top charging as well as my c-pap machine. The heat/air conditioning were working great! Very spacious room. Very accommodating at the establishment when I needed to extend my stay an additional day. Nice to park near your room.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good and would love to do so again
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 11 nights

    Unable to check in on Sundays

    Stayed in April 2024

  • Reviewed: 9 March 2024

    7.0
    The staff is 10 out of 10 for them 10 stars, they are very helpful, friendly and always attentive
    • Business trip
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    They can do better on cleaning the common areas outside, they have good facilities but with a lot of trash or not properly cared

    Location is super good, rooms are spacious, nice beds

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    It all worked out.
    • Solo traveller
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    To much activity at night

    It had a tub.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    The space was comfortable and clean--and accessible to our family who live nearby.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights

    Since the space had a kitchen and a coffee maker, it would be good if the kitchen cabinets were equipped with mugs or cups. (There were only glasses, and just two spoons. It might be a nice touch to leave a packet of coffee filters for guests.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    6.0
    average
    • Business trip
    • Couple
    • Studio
    • Stayed 5 nights

    More office hours

    It was a good deal for the price, I saw one cockroach one night and that was unpleasant

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Glad I chose this location it is nice and homey bed is very comfortable. Would book again
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Feel like your apartment even had a fireplace.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Again peaceful clean accessibility and convenience for a great price
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Grounds need attention

    The area the set up of the apartments Will return again very soon. Great price will recommend

    Stayed in February 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 7 nights

    Facilities were very good and clean. I felt very comfortable and relaxed. I would recommend this place to anyone especially if they were looking to feel like at home while away.

    Stayed in October 2023

  • Reviewed: 25 November 2023

    9.0
    Pleased and looking forward to my next visit.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 7 nights

    More informative as to the how,what, when and where as to the process for services. I noticed there was a listing on the refrigerator regarding these things but it was from the previous ownership maybe do the same for the new owners.

    The style and design of the accommodations was ideal for me and the price was very reasonable.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    8.0
    Very good
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    It has almost a full kitchen with dishes and plates.

    Stayed in November 2023

  • Reviewed: 1 October 2023

    6.0
    Good accommodations for the price.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 15 nights
    • Submitted via mobile

    Had to move twice. Once due to noise, and cigarette smoke odors. The second time because there was a leak, and the carpet was wet. The third room, the ice maker didn’t work, the coffee maker lid was broken, and we never had housekeeping service, even after asking for it at the front desk.

    Location. No roaches. Friendly front desk staff.

    Stayed in September 2023

  • Reviewed: 20 May 2024

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 8 nights
    • Submitted via mobile

    They said they have a swimming pool and a tennis court, they don't, the tennis court is out of use and the pool is a green rain water swamp. The gym is open on weired hours so I couldn't even go there. The room and the area around it was dirty, I had to ask 3 times on 3 different days to have the outside cleaned. The bathtub had hairs in it from previous visitors. The room had an awful smell in it. Also, I have booked a suit but got the regular room, for the price of the suit. Do not go to this hotel.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    1.0
    It was shocking- don’t stay there. It was rundown, neglected and downright unsafe. There were two cop cars leaving as we
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    It was very neglected and rundown- pool was closed and dark brown, gym closed and there is no upkeep or gardening- it wreaked of marjuana and there were parties until 3am with NO onsite staff between 1pm sat and 9am mon! We tried calling the after hours number numerous times once we arrived because the room keys to one of our two rooms didn’t work- but it just disconnected so we all had to squeeze into one room! It felt unsafe so we packed up and left that first night and found somewhere else to stay.

    DO NOT STAY HERE!!!! Online the location and setup looked good. Pool, tennis court, gym and close to food, shopping. A whole different story once you get there

    Stayed in May 2024

  • Reviewed: 28 April 2024

    2.0
    Good maintenance man but the facility has a lot of malfunctions.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    Lots of malfunctioning equipment

    Spacious rooms

    Stayed in April 2024

  • Reviewed: 23 April 2024

    5.0
    Other than the check-in fiasco, it's a decent place to stay for the money.
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 12 nights

    I didn't realize they would not have anyone on the property to give me my room key on the weekends. Not sure why they would let anyone book a room when there's nobody who can check you in. Booking.com didn't inform about this strange situation so I had to get another hotel until Monday. People on the phone were rude and not accommodating at all. They compared a hotel check in process to chick-fil-et being closed on sundays and told me to go stay somewhere else. Incredibly rude.

    Inside of the room was nice.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 6 nights
    • Submitted via mobile

    There wasn't anything that I didn't like. The area was quiet and I had no issues.

    This was a great experience right from the start. My stay was from April 1- April 4. Checking in was a breeze. The gentleman at the front desk was kind and gave me all the information I needed to be able to reach the staff there. The room was clean, and neat. All the amenities worked and I felt comfortable right away. It was like a little home away from home.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Must stay here.. beautiful place and relaxing
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect

    Extremely clean and well decorated

    Stayed in April 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Studio
    • Stayed 15 nights
    • Submitted via mobile

    It could have been cleaner outside

    Quiet

    Stayed in March 2024

  • Reviewed: 11 March 2024

    1.0
    Very poor
    • Leisure trip
    • Group
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    My room had mold

    The front desk staff was nicer.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    1.0
    Staff is great and so are room sizes, but safety is an issue.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    Unfortunately my room was covered in cigarette ash residue even though it’s a non smoking hotel and i had a break in attempt while I was staying there so I had to leave on my first night.

    Rooms are very spacious and spread out well across the property

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Exceptional
    • Solo traveller
    • Suite
    • Stayed 6 nights
    • Submitted via mobile

    N/a

    The space

    Stayed in February 2024

  • Reviewed: 7 February 2024

    4.0
    It was a place to sleep with no blanket in the bed. Provide a comforter.
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Shabby and kind of disgusting

    It had all the amenities but was extremely shabby.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nice and quite apartment like rooms.

    Stayed in February 2024

Showing 1 – 25

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