5660 Lawrence Village Parkway, Indianapolis, IN 46216, United States
#34 of 148 hotels in Indianapolis
Guests' ChoiceBased on 122 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.9
Staff
8.8
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 30 May 2024
Anne
United StatesThere was a problem with the water and we had cold water the 2 days were there.
The employees!
Stayed in May 2024
Reviewed: 22 May 2024
Kevin
United StatesShould offer “go bags” for guests leaving before breakfast. Coffee and hot water not attended often enough. Microwave broken.
Breakfast and location were good. Nice staff. Close to restaurants.
Stayed in May 2024
Reviewed: 25 April 2024
H
United StatesYou have to request room cleaning and fresh towels during your stay. There's also a good chance you won't get it. Although I requested both, my room was skipped for cleaning every single day of my stay, and I received my fresh towels after hours of continuously requesting them. We were there for events where coming back, taking a shower and getting dressed again were very important. It seemed that the staff was willing to bring us towels (and even clean up) however I don't think that this hotel staffs cleaning crew at full capacity, even though they were fully booked with guests. It also seemed like they didn't have enough towels. It was strange.
The rooms are nice.
Stayed in April 2024
Reviewed: 18 March 2024
Kevin
United StatesWould have preferred a higher quality coffee at the breakfast bar. Another blanket would have been nice.
Cleanliness and newness
Stayed in March 2024
Reviewed: 16 March 2024
Margie
United StatesIt didn't bother our stay because we are not ones that need a lot of space but if you like large areas to put stuff in the room this would not be for you.
It was clean and simple in decorating. The beds were comfortable, pillows were ok considering we forgot to bring ours and we usually do.
Stayed in February 2024
Reviewed: 23 February 2024
Arnale
United StatesI came after all-star weekend and the price for 2nights wasn’t reasonable.
The property was clean and there were no issues from the time I checked in to the time I checked out.
Stayed in February 2024
Reviewed: 20 February 2024
Julio
United StatesN/A
Good breakfast.
Stayed in February 2024
Reviewed: 20 February 2024
Carlos
United StatesThe hotel was clean & the staff was very helpful
Stayed in February 2024
Reviewed: 19 February 2024
Karl
United StatesGreat customer service with great breakfast!!
Stayed in February 2024
Reviewed: 8 February 2024
Mercer
United StatesThe staff at the front desk was not very friendly. When there was one, they seemed annoyed if you asked a question and when there was more than one, they ignored people to have social conversation (first hand experience and witnessed while sitting in the lobby with others and for breakfast). The room had a really annoying green light flashing. It had a bandaid over it already so others were clearly just as bothered. It is bright enough that you can "see" it through your eyelids.
Very clean, smelled new, smart use of space, bright room, housekeeping staff seemed to be continually cleaning public spaces and they were very friendly
Stayed in February 2024
Reviewed: 5 February 2024
Ryan
United StatesVery clean and modern. Lobby was great to hang out in during travel volleyball weekend
Stayed in February 2024
Reviewed: 28 January 2024
Rujuwa
United StatesVery clean and comfortable. And modern.
Stayed in December 2023
Reviewed: 2 January 2024
Rodney
United StatesRoom had a lot of wind noise.
Everything was great.
Stayed in December 2023
Reviewed: 27 November 2023
Johanna
United StatesLoved that they had turkey sausage since we do not eat pork. The choices that they have on the breakfast line are amazing.
Stayed in November 2023
Reviewed: 26 November 2023
Lakesha
United StatesNothing at this time
The food and the staff was nice
Stayed in November 2023
Reviewed: 25 November 2023
Frazier
United StatesSort of difficult to get to the property
The property was clean and The location was perfect
Stayed in November 2023
Reviewed: 29 October 2023
Michele
United StatesBreakfast eggs and sausage were quite liquidy.
Such a clean place to stay!
Stayed in October 2023
Reviewed: 27 October 2023
Andrea
United StatesN/a
The cleanliness
Stayed in September 2023
Reviewed: 8 October 2023
Emily
United StatesNothing
Everything was super clean and the staff was very friendly
Stayed in October 2023
Reviewed: 5 October 2023
Venita
United StatesThe Manager, Jai Hairston, and her assistant were both such a lovely people. They were so helpful, friendly and provided excellent customer service! We would definitely recommend this hotel!
Stayed in October 2023
Reviewed: 12 September 2023
Deborah
United StatesN/A
Clean, not dated. Rooms were not large but space was used efficiently.
Stayed in September 2023
Reviewed: 6 September 2023
Elizabeth
United StatesThere were lights from the smoke detector flashing all night which made hard to sleep and the ac was quite loud.
The location and how secure it was.
Stayed in September 2023
Reviewed: 26 August 2023
Mark
United Statesthe staff needs to be a little friendlier. no one was rude in any way. it’s no one went out of their way to say hello, welcome, do you need anything. i mentioned the coffee was empty and the staff member did fill it but said nothing - they just left after I said it and kind of stood there feeling a bit awkward.
very convenient and clean. less than 3 miles from my family. beds are very comfortable
Stayed in July 2023
Reviewed: 15 August 2023
Lauren
United StatesN/A
The staff were absolutely phenomenal. Friendly and welcoming.
Stayed in August 2023
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