1809 West Diehl Rd, Naperville, IL 60563, United States
#3 of 19 hotels in Naperville
Guests' ChoiceBased on 262 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.2
Value for money
8.8
Free WiFi
10.0
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End of dialog contentReviewed: 11 May 2024
Irwin
United StatesNothing
Cleaning
Stayed in May 2024
Reviewed: 28 April 2024
Ricardo
United StatesNot applicable, we liked everything
Beautifully kept, good breakfast, nice big room, friendly staff
Stayed in April 2024
Reviewed: 26 April 2024
Kasey
United StatesN/A
We flew in from Midway and were able to get a digital room key and go straight to our room. Everything was clean and comfortable. Would definitely stay again.
Stayed in April 2024
Reviewed: 23 April 2024
Maria
United StatesThere was something wrong with the Hilton system, so we didn't get keys. Not a huge deal for us, but challenging for the staff. I also didn't see security cameras in the parking lot.
The place was nice and new, and the rooms were very clean. Breakfast was okay. The gentleman who checked us in was really nice and helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Destiny
United StatesThe only negative thing i could say: 1- the pool needs a good scrub. There was a film on the tile. But that is true of most hotel pools. 2- i paid extra for a "sitting area" and the pictures showed a couch. My husband has a bad back so i grabbed the opportunity for him to be able to sit and relax. The room we got had a thin pad on the shelf by the tv. So, we couldn't sit there AND watch tv, or relax. Also- no microwave in the room and the description said "kitchenette". Should read "mini-fridge."
It was a fantastic experience. Tons of breakfast choices. Excellent vibe. Staff was nice and attentive. The soaps and lotions IN the room were so amazing, i had to order some! Yum.
Stayed in March 2024
Reviewed: 3 April 2024
Laurie
United StatesN/A
Friendly staff, convenient location and ample common area space to spend time with family.
Stayed in March 2024
Reviewed: 30 March 2024
Shawna
United StatesPool small, cloudy, too much chlorine, no towels Some surfaces and floors needed cleaned
Breakfast was good, coffee good, my e, comfortable lobby, great place to work, I like the squeeze soap in bathroom
Stayed in March 2024
Reviewed: 30 March 2024
Kinga
HungaryNothing
Big, clean room with very comfortable bed.
Stayed in March 2024
Reviewed: 27 March 2024
Davilyn
United StatesLoved how clean it was and size of room.
Stayed in February 2024
Reviewed: 27 March 2024
James
United StatesNew building, good price, good breakfast, nice employees
Stayed in March 2024
Reviewed: 25 March 2024
Casey
United StatesClean and comfortable. Nice staff.
Stayed in March 2024
Reviewed: 21 March 2024
Lisa
United StatesThere was some noise in the wall behind my bed overnight that disturbed sleep. It was a very loud ticking and a whoosh of some sort. Also would have appreciated coffee in the room.
Great location. Breakfast seemed a little skimpy.
Stayed in March 2024
Reviewed: 20 March 2024
Sean
United StatesFront door staff was really helpful.
Stayed in March 2024
Reviewed: 25 February 2024
Danielle
United StatesIndustrial area
Modern and clean. The gym and pool were great.
Stayed in February 2024
Reviewed: 16 February 2024
Chris
United StatesThere is not one thing I did not see wrong or dislike. Everything was perfect.
Rooms were super spacious and comfortable. Felt super clean and roomy. I was absolutely impressed with what a hotel can offer. Very top quality and impressive.
Stayed in February 2024
Reviewed: 13 February 2024
Mai
United StatesN/A
Everything is wonderful! Love the fresh pancakes for breakfast. Friendly staff and clean hotel made the stay even better.
Stayed in February 2024
Reviewed: 12 February 2024
Alper
TurkeyThe property is well-located, well-designed, clean, and quiet. It met all my expectations. The staff was kind and helpful, addressing any problems and answering all questions.
Stayed in January 2024
Reviewed: 11 February 2024
Tania
United StatesWish a restaurant inside too for dinner hours.
Very happy with complimentary breakfast.
Stayed in February 2024
Reviewed: 11 February 2024
Eric
United StatesBreakfast
Newer
Stayed in February 2024
Reviewed: 30 January 2024
Senters
United StatesFriendly staff, easy to get to, good continental breakfast, pet friendly and nice pool!!
It’s easy to get too and close to my grandchildren!!!
Stayed in January 2024
Reviewed: 23 January 2024
Carietta
United StatesThe room was very clean and lobby area. Staff was very pleasant and professional.
Stayed in January 2024
Reviewed: 22 January 2024
Breanne
JapanNo complaints.
A well-balanced assortment of food was available for breakfast. We also enjoyed the free pool table in the lounge area. Plenty of comfortable seating and tables along with TVs and games. Staff was extremely helpful and friendly
Stayed in January 2024
Reviewed: 5 January 2024
Deonna
United StatesThe clientel was loud and threw trash on the carpets.
How clean it was.
Stayed in January 2024
Reviewed: 5 January 2024
Latosha
United StatesThe breakfast was ok. I wished the pancake station was not out of service. My only other issue was there was no hot water at 11am for a shower.
I really liked almost everything. For New Year's Eve doing the count down at Tru was so much fun with family and other guests. Lobby area is wonderful.
Stayed in January 2024
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