118 Mercedes Court, Winchester, VA 22603, United States
#9 of 26 hotels in Winchester
Guests' ChoiceBased on 330 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 26 May 2024
Kelly
United StatesStreet traffic was loud
Clean and lovely
Stayed in May 2024
Reviewed: 20 May 2024
Alissa
United StatesThe room was really small -- smaller than I expected. The beds were comfortable, but we just felt crammed in a little bit. I missed having a closet, although the storage options they used worked.
It was a nice hotel with a good breakfast. The pool area was really nice, and even though we didn't spend time in the lobby area, it was a really nice space that I could have seen using more if we didn't have super active little kids. The staff was wonderful, and it seemed like the hotel was working hard to limit the amount of waste produced in the room, which was great. No travel bottles, plastic bags, bars of soap, etc.
Stayed in May 2024
Reviewed: 19 May 2024
Nicole
United StatesVery clean lots odf stuff to do and the staff was great would definitely stay here again
Stayed in May 2024
Reviewed: 12 May 2024
Shelley
United StatesNice variety of breakfast and love the pool table 🥰
Stayed in May 2024
Reviewed: 12 May 2024
Kevin
United StatesClean, convenient to highway staff were friendly
Stayed in May 2024
Reviewed: 10 May 2024
Paul
United StatesCheck out staff was rather inattentive, spent most of his time on his cell phone.
Rather new facility which hasn't seen the wear and tear. Clean rooms and bedding was good.
Stayed in May 2024
Reviewed: 10 May 2024
Judith
United StatesI would have liked a microwave and coffee pot in the room.
The staff were great and the room was clean and comfortable.
Stayed in May 2024
Reviewed: 3 May 2024
Shaen
CanadaIt was right off of the highway and easy to find. The hotel felt brand new. The main floor is an awesome hub with lots of conveniences and a nice breakfast. Super nice staff. The room was spotless and thoughtfully laid out. Would definitely stay again.
Stayed in May 2024
Reviewed: 29 April 2024
Sam
United StatesNOTHING!
EVERYTHING!!
Stayed in April 2024
Reviewed: 28 April 2024
Julia
United StatesWe arrived to the property about an hour before check-in and decided to see if maybe we could get in a bit early. Did not care for the woman behind the desks attitude when we inquired. Her delivery was pretty uncalled for!
Breakfast has a great selection of items.
Stayed in April 2024
Reviewed: 21 April 2024
Elias
United StatesOn my opinion the bed I give 7/10 but my wife likes it
The pool, nice breakfast, excellent location
Stayed in April 2024
Reviewed: 6 April 2024
Erin
United StatesN/a
Clean and convenient
Stayed in April 2024
Reviewed: 15 March 2024
Hicks
United StatesNone
Clean and nice staff
Stayed in February 2024
Reviewed: 21 February 2024
Alicia
United StatesNothing
Felt safe / late check out/ good breakfast
Stayed in February 2024
Reviewed: 16 February 2024
Mary
United StatesNo complaints at all!
It included everything we needed. Staff was friendly and very helpful.
Stayed in February 2024
Reviewed: 9 February 2024
William
United Statesn bed frame was a leg knocker. Low and hard to see during the night
Stayed in February 2024
Reviewed: 5 February 2024
Elizabeth
United StatesI told the front desk that my grand daughter has spoiled apple juice and he handed me a towel and asked if I wanted cleaner too
Stayed in February 2024
Reviewed: 1 February 2024
Marilyn
United StatesThey didn’t have decaffeinated tea.
Clean, effecient and well maintained. The shower is impeccably clean, the towels are perfect and love the personnel products. Breakfast was fresh and delicious. Coffee was very good.
Stayed in January 2024
Reviewed: 17 January 2024
Dorothy
United StatesI had requested a rm near the door as my husband has walking issues. We were on the 2nd floor (which was ok) however, our rm. was the FURTHEREST from the elevator. I had asked at check in is we could have something on the 1st fl, but we couldn't. It didn't seem like a busy night (we arrived after 9 p.m.) The 2nd fl was ok but too long of a walk. I didn't complain as we were thinking the rm was near elevator...but if was not!
Stayed in January 2024
Reviewed: 28 December 2023
Todd
United StatesNot enough breakfast options
Stayed in December 2023
Reviewed: 13 November 2023
Mark
CanadaI had an issue with the payment. The manager did not want to accept the prepaid booking.com payment and i had to call customer service to finally get this issue resolved. The location is also very noisy outside at night with all the road traffic. Very hard to get a good sleep.
Nice property.
Stayed in November 2023
Reviewed: 16 October 2023
Joseph
United StatesThrowing away old pillows and putting the best ones
The bed is very good and comfortable, but the pillows they are lacking for a Hilton name.
Stayed in October 2023
Reviewed: 14 October 2023
Ron
United Statesnothing
Comfortable room, nice staff, convenient to downtown, nice gym and indoor pool
Stayed in September 2023
Reviewed: 6 October 2023
Adrian
United Statesall of the above
Stayed in October 2023
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