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  5. Reviews of The Historic Brookstown Inn, Trademark Collection by Wyndham

Reviews of The Historic Brookstown Inn, Trademark Collection by Wyndham This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Brookstown Avenue, Winston-Salem, NC 27101, United States of America

#1 of 33 hotels in Winston-Salem

Guests' Choice

Review Score

Based on 590 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    wine/cheese tasting, cookies and breakfast

    Stayed in May 2023

  • Reviewed: June 26, 2023

    10
    This was one of the best Inn's we have stayed are and if we are in the area again we will stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The only thing that could be improved on is the window coverings did not stop much light. It was bright in our room from the outside lights.

    Rooms were beautiful. Breakfast was great. Milk and cookies were outstanding and a nice surprise. The exterior was also beautiful. For being downtown there wasn't much noise at all.

    Stayed in May 2023

  • Reviewed: June 26, 2023

    10
    Lovely quaint hotel with a lot of hidden amenities.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I can't find anything we did not like. This was a hidden gem!

    Breakfast was hot and flavorful. Coffee was great and they had a nice assortment of teas. The staff assured they refilled items as they were dwindling so no one was without food at any time. There were also free fruit options.

    Stayed in May 2023

  • Reviewed: June 25, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind.

    Beautiful inn that exceeded our expectations. Such a great find! Very clean, plenty of parking, and the decor is true to its historical background. Would definitely recommend.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    10
    Overall a very pleasant stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in our room could stand a good cleaning.

    Beautiful historic property. Friendly staff. Loved the milk and cookies!

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Great value, good food and lots of it.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Creaky floors from people staying above our room woke us up a couple of times.

    Great breakfast, free water, Cheese and wine or beer at happy hour. Our room was big with chairs and sofa. It was a great value.

    Stayed in June 2023

  • Reviewed: June 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights

    Only thing wrong was the shower head.

    Great place!

    Stayed in June 2023

  • Reviewed: June 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing. everything was great

    wine and cheese, warm cookies at bed, and lovely staff

    Stayed in June 2023

  • Reviewed: June 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior studio suite with queen bed - non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing negative is the sofa bed was very uncomfortable for the two older kids. However, most sofas beds are not comfortable to begin with.

    We are a family of six. Four of the six are children. We stayed in one of the family suites and it was so spacious for our size of family. The beds were very comfortable. The rooms were very clean. We enjoyed the old feel and decor of the historic building.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    10
    Most Charming Historic Inn in Winston-Salem!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything and would stay here again.

    Absolutely charming Inn with loads of attention to detail & hospitality. Check-in staff is friendly & helpful. Loved the complimentary wine & cheese, warm cookies, and big breakfast buffet.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    9.0
    was an amazing stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the only thing was that you can definitely hear the squeaky floors of people walking above your room but that comes with being a historic building so didn’t bother us.

    loved the large rooms and the building was gorgeous and clean. loved all the offerings like free breakfast and wine and cheese and cookies and milk. would definitely stay again.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights

    The room decor was very dull and not like the photos. I was expecting a more charming southern decor.

    The breakfast buffet offered many choices and we really enjoyed the courtyard at this historic place.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    Southern hospitality at its best.
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    My only issue was that it was a little noisy. The rooms are designed (an exposed pipe near ceiling to the next room which wasn’t “sealed.”. There was a gap and sound from the next room was clear as day. A little caulking around pipes and drywall might help with that.

    I loved that there was always someone at the front desk. The breakfast selection was extensive- cold cereal, instant oatmeal, scrambled eggs, bacon. sausage, biscuits and gravy. There were also freshly made muffins, danish, and bread to toast. You could eat there or grab it to go which I was glad was an option twice during my 4 day stay. They had wine & cheese from 5-7 and then cookies (chocolate chip most nights) and milk (8 oz bottles) from 8-9 pm. Even though the stay wasn’t a vacation, these added things made it feel more enjoyable. The staff - those replenishing food in buffet breakfast, cleaning rooms and lobby/lounge area, and all the desk staff were incredibly helpful, friendly and genuinely hospitable. If I am back this way, I will definitely rebook. I used up the one K-cup of coffee (decaf, half caffeine and tea K-cups) and asked if I could get a second one. The young man came back with 4 of the full caffeine cups. From check-in to check-out, the staff really excelled.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    10
    I frequently stay at the Brooks Town Inn for relaxation. It has the best amenities, and Staff.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights

    ?

    I frequently stay at the Brooks Town Inn for relaxation. It has the best amenities, and the most wonderful staff of any place I have ever been to. Please don't change a thing and keep well the staff you have they are the essence of the Inn.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    10
    relaxing and enjoyable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    historic breakfast, wine and cheese, cookies and milk

    Stayed in May 2023

  • Reviewed: May 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Tremendous extras - wine & cheese from 5-7, fresh baked cookies 8-9, delicious warm southern breakfast! Short walk to Old Salem. Staff was friendly, courteous & helpful. Will definitely stay here if we return to Winston-Salem

    Stayed in May 2023

  • Reviewed: May 28, 2023

    9.0
    We would return!!
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were too small, crowded for 2 ppl, and the room was big enough for larger beds.

    Ambiance, staff, food, location

    Stayed in April 2023

  • Reviewed: May 27, 2023

    8.0
    Wonderful stay! I look forward to a return visit.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    I would have liked to have had an updated step-in shower.

    Bed was extremely comfortable. Loved the extras like wine and cheese, cookies and milk, and breakfast. Loved the architecture and courtyards.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    10
    I have paid two times as much for half the experience.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    It was all around fantastic! Comfortable, chic, good location, free full breakfast, fresh baked cookies and wine and cheese!!!

    Stayed in May 2023

  • Reviewed: May 22, 2023

    9.0
    Look forward to returning to this property. Could not have asked for a better experience.
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a beautiful property with spacious and clean rooms. Loved the cookies and milk in the evenings. This may need to be a new tradition at home! Staff was very helpful. The breakfast was delicious. We were needing a location near the hospital because my sister was having surgery. This was convenient to hospital and many locations. We plan on returning when we can take advantage of all of the restaurants near the property!

    Stayed in May 2023

  • Reviewed: May 9, 2023

    9.0
    Nice Respite near Atrium Wake Forest
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The historic facilities provide spacious rooms, a full breakfast, complementary wine/cheese and an outdoor garden seating area. It is steps from a good restaurant and a quick drive to the Atrium Wake Forest Medical Center.

    Stayed in April 2023

  • Reviewed: May 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    It could do with a little updating/maintenance here and there

    The staff were amazing. The location is brilliant. Large rooms and good breakfasts

    Stayed in May 2023

  • Reviewed: April 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    lightning in the room could be better

    location was great,parking was easy, clean

    Stayed in April 2023

  • Reviewed: April 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Quaint inn with great proximity to wonder around Winston-Salem. The courtyard was beautiful and had we stayed longer would have spent time there. Love the history of the inn.

    Stayed in March 2023

  • Reviewed: April 14, 2023

    10
    The Brookstown Inn is an absolute gem in downtown Winston Salem.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is a breath of fresh air in a downtown setting. The staff go above and beyond to make your stay as comfortable as possible. It’s always delightful to see Sally the Cat napping somewhere cozy!

    Stayed in April 2023

Showing 76 - 100

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