502 Elf Street, Durham, NC 27705, United States
#17 of 73 hotels in Durham
Guests' ChoiceBased on 473 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.7
Staff
8.8
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Joyce
United StatesNo free breakfast
Didn't have breakfast it cost extra
Stayed in May 2024
Reviewed: 1 June 2024
Joseph
United StatesCramped bathroom
Met our needs. 6 hr stay for surgery.
Stayed in May 2024
Reviewed: 31 May 2024
Kathleen
United StatesThe beds were very uncomfortable.
Great location. Excellent shuttle service. Our driver was wonderful!
Stayed in May 2024
Reviewed: 30 May 2024
Dan
United StatesOnly minor inconvenience is not having a coffee maker in room.
Very clean and neat. I like the solid service floors. The staff is very caring and helpful. It is very convenient to have the shuttle van.
Stayed in May 2024
Reviewed: 29 May 2024
Beenish
United KingdomI think having a kettle in the room would be very helpful as it took me extra time to go to ground floor to get my morning and afternoon tea.
The room was big and very comfortable. Cleanliness was up to the mark and I loved the ambiance.
Stayed in May 2024
Reviewed: 24 May 2024
Jo
United StatesLocation of room. At the end of hall next to ice maker and exit stairs door.
No longer served you need to buy cereal, bananas ,etc from a cooler
Stayed in May 2024
Reviewed: 19 May 2024
Sherri
United StatesThe female restroom in the lobby had a terrible odor.
The room was very clean and spacious
Stayed in May 2024
Reviewed: 13 May 2024
Doug
United StatesThe hallways were a little loud, but it was graduation weekend so that is to be expected.
The location being so close to Duke because Barry nice. The staff was extremely nice as well.
Stayed in May 2024
Reviewed: 11 May 2024
Sara
United StatesOur room was at the farthest end of the second floor … we went to use the nearest exit to go to the parking lot but had to back-track and exit through the lobby because of the door alarm to the exit. Only one elevator… kinda slow! Great price on the room through Booking.com🙌🏼
Great location near the hospital. Very clean room and comfortable!
Stayed in May 2024
Reviewed: 10 May 2024
Stacy
United StatesQuiet location even though it's next to a parking garage of Duke University Hosp.
Stayed in May 2024
Reviewed: 8 May 2024
Maria
United StatesI was happy with my stay.
The Staff was very profissional and friendly. The room was extremely clean and bed was comfortable. It was close to campus although I had a rental car.
Stayed in May 2024
Reviewed: 7 May 2024
Allen
United StatesI was impressed with everything.
The location, cleanliness and all the staff I met…price too!
Stayed in May 2024
Reviewed: 4 May 2024
Angelia
United StatesLocation to Duke Medical Center The shuttle driver is really sweet and so nice.
Stayed in May 2024
Reviewed: 3 May 2024
Tisa
United StatesRoom was very nice. Clean and large. Location was perfect, parking was convenient.
Stayed in April 2024
Reviewed: 26 April 2024
Gang
CanadaThe bathroom is a little bit small.
The bedroom is very spacious. The bed is comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
Nadia
United StatesIt's a nice small hotel with a good location (close proximity to Duke University Hospital and overall Duke University). The room was basic and it was all I actually needed.
Stayed in April 2024
Reviewed: 26 April 2024
Robert
United StatesSmall fridge and microwave. Free and good coffee in lobby.
Beds were very comfortable. Very clean rooms. Location was so close to my Duke medical appointment. Elevator works great! (Very little wait time.)
Stayed in April 2024
Reviewed: 25 April 2024
Akume
United Statesspacious and clean. Room service was daily.
Stayed in April 2024
Reviewed: 19 April 2024
Davood
CanadaThe reception lady treats you like you are an idiot if you have questions that might seem clear to her but you might need help!
Free shuttle - the shuttle lady was such a nice and warm-hearted person.
Stayed in April 2024
Reviewed: 17 April 2024
Renita
United StatesNo dislikes, everything was to my liking!
Very clean!!! Quiet!! I'll definitely stay again.
Stayed in April 2024
Reviewed: 12 April 2024
Diane
United StatesCould hear my neighbors talking in there room
clean
Stayed in April 2024
Reviewed: 26 March 2024
施
TaiwanNo disposable slippers inside the room. Hope there is a hand shower beside the shower head. The lighting is not good at night.
The staff is very nice. Taxi reservations, coffee, and luggage storage services are available. The room for two beds is huge. A lot of towels. Love the shampoo and shower gel. Microwave is there for heating foods. The dressing table feels luxurious. Within a 20-minute walking distance to supermarkets and the Duke campuses. Great choice for a campus visit.
Stayed in March 2024
Reviewed: 24 March 2024
Lisa
United StatesThe room was clean and the price was reasonable.
Stayed in March 2024
Reviewed: 20 March 2024
Robert
United StatesNo breakfast setved
Stayed in March 2024
Incles, Andorra
Orlando, USA
Merida, Spain
Manila, Philippines
Portici, Italy
Venice, Italy
Seminyak, Indonesia
Windhoek, Namibia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content