207 Dairy Road, Asheville, NC 28803, United States
#8 of 74 hotels in Asheville
Guests' ChoiceBased on 385 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.3
Staff
9.2
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 29 May 2024
Diane
United StatesA very nice place. Room size was good. Personnel were helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Krizay
United StatesExceptionally responsive to guests needs. Friendly, courteous, accommodating.
Stayed in May 2024
Reviewed: 21 May 2024
Ramona
United StatesPlease write on your website that guests should always input "1 Lodge Street" into their GPS in order to avoid ending up at the employee entrance which will be locked. It would also be great if you had more sales/special offers, since both the Village Hotel and the Inn are quite pricy.
Clean, spacious rooms, fabulous staff, wonderful location. Conner at the front desk was particularly good, booking us into a nice room with a view. The small breakfast/lunch restaurant downstairs was great, very practical and good food.We enjoyed the wine tasting, too.
Stayed in May 2024
Reviewed: 17 May 2024
Leonard
United Stateslittle expensive, but it is the times.
We used the kitchen Cafe' in the lobby. The muffins were wonderful, and the Croissant, with egg & bacon waste good.
Stayed in May 2024
Reviewed: 27 April 2024
Sammie
United StatesWe were charged an occupancy fee($50), this is a horrible add on to the bill! It's a huge fee added, once you've paid for your stay and food. You're not aware of the fee until it has been added to the bill and deducted from your account. This really upset me for days! It feels like you've been robbed!
The location is great and the room is nice.
Stayed in April 2024
Reviewed: 25 April 2024
Howard
United StatesNo adequate drawers for clothing. Room made up every other day instead of every day. No special dining rooms.
Location
Stayed in April 2024
Reviewed: 22 April 2024
Jill
United KingdomThe pillows were very hard. Approaching check in with cars was scrappy as people parked all over and blocked movement.
The location was perfect for touring the Biltmore Estate. Easy parking. Had a lovely room, with plenty of space. Good shower and towels. Very comfortable bed with crisp linens.
Stayed in April 2024
Reviewed: 16 April 2024
Kenneth
United StatesVery nice, nostalgic room. Very clean. Food nearby on the Biltmore that we could walk to. Nice restaurant on-site for breakfast. Check hours in off season though, not open every day.
Stayed in February 2024
Reviewed: 16 April 2024
Krittika
United StatesWe had an unfortunate occurrence. On our last night there, they placed a family with three loud little kids right next to us. They were screaming, jumping up and down nonstop until 10:30 PM. We had to complain to the front desk three times before they would shut up.
Everything was high-end and very clean. I love that.
Stayed in March 2024
Reviewed: 6 April 2024
Katherine
United StatesThe close proximity to the Biltmore winery, shops, and restaurants was a huge convenience. We loved sipping wine out by the fire pit at night! This was a nice romantic getaway for me and my husband. Highly recommend this hotel.
Stayed in April 2024
Reviewed: 5 April 2024
Gman1161964
United StatesNo Microwave In Room. Only One Was Down In Lobby. That Was A Huge Inconvenience. Only Thing From Making The Weekend Anniversary Getaway From Being Perfect.
Location Was Great. Food In Restaurant Was Amazing... Friendly Staff
Stayed in March 2024
Reviewed: 2 April 2024
Jeanine
United StatesThe breakfast was fine, not amazing but not bad. The room was comfortable. Not super noteworthy but also not astronomically priced. What we really enjoyed was the winery and the wine shop. We were able to sit outside with a charcuterie board and a glass of red and it was lovely. We also thought that the outdoor shops around the village inn were really lovely.
Stayed in March 2024
Reviewed: 1 April 2024
Susan
United StatesThe pillows (all) were all uncomfortable
The proximity to the Biltmore.
Stayed in March 2024
Reviewed: 31 March 2024
Nicholas
United StatesDining availability times were very limited in the evening. They should have some late night food for people that arrive late and the evening.
The customer service was excellent and the location on the grounds were perfect.
Stayed in March 2024
Reviewed: 24 March 2024
Karen
United StatesThe beds/pillows were not comfortable
Location
Stayed in March 2024
Reviewed: 21 March 2024
Bart
United StatesFantastic stay. Property was beautiful. All staff were friendly and polite.
Stayed in March 2024
Reviewed: 16 March 2024
Debra
United StatesSometimes it was hard to find a restaurant that was open and had available seating.
The location of the hotel is great. I will always stay there if I go back to the Biltmore.
Stayed in March 2024
Reviewed: 15 March 2024
Alice
United StatesBefore I headed back towards my destination we noticed that someone threw ice cream on the front hood of the car. Some idiot did that, other than that I had a nice stay.
N/A
Stayed in March 2024
Reviewed: 14 March 2024
James
United Statesexcessive cost of archery for 1 hour . over$45 a person
breakfast in restaurant was excellent
Stayed in March 2024
Reviewed: 7 March 2024
Timothy
United StatesNothing
Location, winery, restaurants
Stayed in March 2024
Reviewed: 9 January 2024
John
United StatesThis is our first time staying at the hotel. We usually stay at the inn. We will be staying at the hotel from now on. The location is fantastic and the rooms are absolutely gorgeous!
Stayed in January 2024
Reviewed: 7 January 2024
Tammy
United StatesParking lot needed security
People
Stayed in January 2024
Reviewed: 1 December 2023
Steve
United StatesWe were given a room on the back side of the hotel. Could not see the Christmas lights from our room.
Beautiful Christas lights
Stayed in November 2023
Reviewed: 22 November 2023
Terri
United StatesThere was some staff that could have been nicer and more accommodating.
It was absolutely beautiful. We loved the hotel and the area.
Stayed in November 2023
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