45 Ivan Allen Jr. Boulevard, Atlanta, GA 30318, United States
#140 of 263 hotels in Atlanta
Guests' ChoiceBased on 678 hotel reviews
7.8Cleanliness
8.4
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.7
Value for money
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Jennifer
United StatesI struggled to find the in-room dining info until I called and was pointed to the QR Codes. The TV guide isn't very helpful (shows channel but not what's on it). I was there for a conference and the food was very delicious. Parking fee seems pretty steep but I guess that's downtown for you!
The beds were VERY soft for my personal taste. The room was lovely and I was really impressed with the door in the bathroom that goes from the main door to the toilet room (haven't seen that before in my travels!)
Stayed in April 2024
Reviewed: 22 April 2024
Nickaya
United StatesThey don’t have any smart tvs , they charge to watch movies .
The view , the cleanliness .
Stayed in April 2024
Reviewed: 15 April 2024
James
United StatesWas supposed to have a king size bed but it seem more like a queen. Also be aware that there is only valet parking which in up costing $55 a night
Beautiful room, so romantic
Stayed in April 2024
Reviewed: 15 March 2024
Brooks
United StatesHidden fees….
Stayed in March 2024
Reviewed: 1 January 2024
Greg
United StatesNo microwave, no free wifi despite hefty price.
Location, the view
Stayed in December 2023
Reviewed: 10 November 2023
Claudia
United StatesDinner was not good at all. The rooms were not updated and not set up for 2 people.
The location was great and breakfast was awesome
Stayed in November 2023
Reviewed: 6 November 2023
Tammy
United StatesPrice for car parking was too expensive. It was 55 a night for car lot
Very clean and customer oriented
Stayed in November 2023
Reviewed: 28 October 2023
Irene
United StatesThe ice machine was broken on the 12th floor the entire stay.
The staff was professional and very helpful. Housekeeping on the 12 th fl floor was excellent. Our African-American blonde waitress in the dining room for breakfast was very engaging! Our Spa service was an A. Massage and facial 4 + We both enjoyed the surroundings. Very relaxing Overall, we had a 9 rated stay. Would recommend without hesitation.
Stayed in October 2023
Reviewed: 29 September 2023
Christina
United StatesI could not find the breakfast, despite paying extra for it to be included and no staff member pointed me in the right direction for this. The evening check in guy was incredibly rude and also very hard to hear and seemed annoyed when I asked him to repeat several times. He also did not give me instructions on getting to my room and I ended up on the parking garage elevator. The other types of hotel guests were not necessarily corporate and were a bit loud and disruptive even during late night hours.
The facility was in a convenient location and was nicely done. The valets were very nice and friendly and were the best of all the staff.
Stayed in September 2023
Reviewed: 25 September 2023
Brandy
United StatesNo microwave and couldn’t use the refrigerator.. Paying for parking everyday thought that should be included based on how much it cost to stay or at least a flat rate n not per day
The valet workers was so friendly from the time I pulled up til I got out the car they made my birthday..the lady valet worker was even giving me recommendations to go to..Staff was overall pleasant and helpful had me laughing.The robe was loved and room very nice
Stayed in September 2023
Reviewed: 24 September 2023
Clarence
United StatesWas a little upset about booking couldn’t get my money back so I had to stay an extra night. No room in refrigerator to stop my baby’s food or milk. No microwave either . Feel vip car service was to high . As well as my room
Workers were friendly
Stayed in August 2023
Reviewed: 1 August 2023
Brandi
United StatesYou have to pay ALOT for parking!
Location is great & staff was super Friendly!
Stayed in July 2023
Reviewed: 27 July 2023
Brlinda
United StatesHave to pay for wifi
It was amazing
Stayed in July 2023
Reviewed: 23 July 2023
Cedric
United StatesHad 2 rooms and the 2nd room we had to wait almost 3 hours to check in the room which was almost 7pm Couldn’t watch apps from tv like Netflix , tv needs to be updated Didn’t provide any complimentary meals/breakfast with all the money spent.
Room was nice Valet service Staff Pool Location
Stayed in July 2023
Reviewed: 3 July 2023
Julie
United StatesNone so far.
Room was great! Location wise, wish they had more variety of restaurants. Bed was awesome!
Stayed in July 2023
Reviewed: 18 June 2023
Jozlyn
United StatesStaff were so nice ! They all were very helpful with our bags and valet was wonderful! It did take a little time to get my car down but with how busy they were that’s to be expected. Will definitely be returning.
Stayed in June 2023
Reviewed: 15 June 2023
Andy
United Statesnoise and other guests. it's a party place. music shook room till club? closed then people screaming in middle of night. during day the pool the seems to be able to pool rented to random people not staying at hotel. the staff at restaurant seemed frustrated by party people but took frustration out on me and my kids. if we didn't prepay would have left after one sleepless night. it was that bad to bring kids too.
easy check in
Stayed in June 2023
Reviewed: 5 June 2023
Nykyta
United Statessome teens came to the pool with airsoft guns. they were shooting each other and hitting guest and the security didn’t ask them to leave but we got stopped from bringing tumblers into the pool area. some complaints went unanswered.
Stayed in June 2023
Reviewed: 13 May 2023
Giselle
United StatesI love everything
Stayed in May 2023
Reviewed: 2 April 2023
Mason
United StatesI feel like the rooms need a little bit of an update to keep a four star rating. It was clean but I do feel like it could have been cleaner.
We loved the location and the staff was extremely friendly and helpful.
Stayed in April 2023
Reviewed: 1 April 2023
Catherine
United Stateseverything was great except the room had a bad odor, we had to run the air-conditioning every day to help air out the room, it's possible the guest before either smoked or had pets and the carpet and couch were not cleaned afterwards
Stayed in March 2023
Reviewed: 29 March 2023
Ebony
United StatesThe room was dark; could use a bit of a design refresh.
The bed.
Stayed in March 2023
Reviewed: 28 March 2023
Kesha
United Statesno microwave in the room
the view was amazing and the shower was beautiful
Stayed in March 2023
Reviewed: 16 March 2023
Patricia
United StatesRoom, cleanliness staff everything was perfect. The staff really helped us move around and give us good spots to go to. We will surely visit again. We highly recommend this place and enjoyed ourselves.
Stayed in March 2023
Fernando de Noronha, Brazil
Henderson, USA
Kansas City, USA
Schladming, Austria
Aliaga, Spain
Bowral, Australia
Bangi, Malaysia
Gulf Shores, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content