2485 Metrocentre Boulevard, West Palm Beach, FL 33407, United States
#36 of 120 hotels in West Palm Beach
Guests' ChoiceBased on 451 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.6
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 28 May 2024
Carlette
United StatesBed was comfy Clean Parking good Room spacious
Stayed in April 2024
Reviewed: 17 May 2024
Patricia
United StatesThe breakfast was ok, but most hotels like this one always
Stayed in May 2024
Reviewed: 18 March 2024
Duane
United StatesI had to eat eggs EVERY day because there were no gluten free options.
Location was fine. Needed more tables.
Stayed in March 2024
Reviewed: 18 March 2024
Alex
United StatesGreat location shopping and restaurants within 10 mins clean comfortable as well
Stayed in March 2024
Reviewed: 14 March 2024
Alan
United StatesNothing
Very nice. Staff was very the helpfull
Stayed in March 2024
Reviewed: 27 February 2024
Cecil
United States👍🏻
The AC in my room was making load noise, the staff moved me to another room that was good.
Stayed in February 2024
Reviewed: 25 February 2024
William
AustraliaAccess card machine was broken when we arrived, staff had to let guests into their rooms. Was fixed the next day
Kind, professional and accommodating staff. Good breakfast spread. Location not ideal for a holiday, but great for a short stay.
Stayed in January 2024
Reviewed: 3 February 2024
Munir
TurkeyNewly refurbished
Stayed in January 2024
Reviewed: 2 February 2024
Anatolii
CanadaToo expensive for this location
Nice staff, good breakfast.
Stayed in February 2024
Reviewed: 25 January 2024
Mark
United StatesWe never got a room key as their machine was broken and they were waiting for a new one. They always unlocked the door for us. The room safe was locked and we could not use it.
Comfortable and clean and my husband liked the breakfast. I just had coffee which was good.
Stayed in January 2024
Reviewed: 22 January 2024
Maria
United StatesNothing really, I'm very pleased.
The staff was courteous and good listeners. The hotel in general and the room was spotless!! Breakfast was good!! We felt safe and secured in the hotel, enough parking space!!!! There were NO PET!! around thank God!!! As pets on carpets leave millions of germs, I'm glad I didn't see any pets in the dinning area, and I hope they don't allow pets in the dining/breakfast area because they are really unsanitary. I respect the owners want to be lick by their pets, etc etc, but its not respectful to others who had traumatic experiences with domestic pets.
Stayed in January 2024
Reviewed: 18 January 2024
Nancy
United StatesThat the desk clerk told me they don’t have hair dryers in the rooms, so I then went out and spent $45 to buy one, only to come back and find one in the bathroom.
good breakfast
Stayed in January 2024
Reviewed: 18 January 2024
Scott
United StatesSmell of the hotel was not pleasant
House keeping was good. Hotel smelled in common areas and in room
Stayed in January 2024
Reviewed: 14 January 2024
Mary
United StatesWe tried to check in at 3pm but was told that the room wasn’t ready. We waited 45 more minutes and when we inquired about the room again, they said it had been ready the whole time. We were late to a wedding because of this
Stayed in January 2024
Reviewed: 8 January 2024
Amelia
United StatesJust the bath tub needs an upgrade.other than that ..very wonderful stay
Great staff and very pleasant...the Manger was very helpful.
Stayed in January 2024
Reviewed: 1 January 2024
Riccardo
ItalyLots of plastic used for breakfast and in the room. Was hoping for a more environmentally conscious stay from such a big chain.
Great location, nice refurbished rooms and really friendly staff.
Stayed in December 2023
Reviewed: 22 December 2023
Prudence
United StatesThey were very accommodating. They allowed me to check in earlier which permitted me to get to the event I was going to on time.
Stayed in December 2023
Reviewed: 18 December 2023
David
United StatesThat it was clean and that they offer continental breakfast. Frantz the Manager was very nice to me and my fiancé when I told him a couple of people were making a lot of noise in the night and we didn’t get to sleep well he told us we could check out at 2pm instead of 11:00am I really appreciate his kindness, but we still had to leave early because we had work to go. Thanks again Frantz you’re a great Manager.
Stayed in December 2023
Reviewed: 1 December 2023
Gauravsharma
SwedenBreakfast could be better organized. Things are at different locations and was a bit hard to find around.
Great property, comfortable rooms and well furnished. Breakfast was quite good too. Our key cards stopped working and Bensley at the reception helped us out nicely.
Stayed in November 2023
Reviewed: 13 November 2023
Black
United StatesThe white guy outside bothering me for convertsation
Great location Awesome bf.
Stayed in October 2023
Reviewed: 31 October 2023
Young
United StatesWater pressure in the shower
Everything was nice
Stayed in October 2023
Reviewed: 30 October 2023
David
United StatesThe staff was very nice and the property was vey clean.
Stayed in October 2023
Reviewed: 18 October 2023
Denice
United StatesFront desk help was eating behind the wall and ignored us for a while
Location
Stayed in October 2023
Reviewed: 29 August 2023
Tamiko
United StatesBathroom needs some painting and caulking. Toilet stool needs cover.
Clean
Stayed in August 2023
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