38-70 12th Street, Long Island City, Queens, NY 11101, United States
#13 of 81 hotels in Queens
Guests' ChoiceBased on 652 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
7.2
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 25 May 2024
Vladimir
RussiaWi-fi was absolutely bad even just for surfing, it was impossible to make calls
Clean interior, friendly staff, comfortable room
Stayed in May 2024
Reviewed: 25 May 2024
Pavel
Czech RepublicI asked to fix the tap in the shower, but nothing happened for 2 days of my stay.
Very close to F line leading to Carnegie Hall, Rockefeller Center, or St.Patrick Cathedral. Shops and takeaway restaurants are very close. There is a microwave and hot water in the reception accessible all day. Coffee too.
Stayed in May 2024
Reviewed: 24 May 2024
Brian
United KingdomAt first the area seemed a little rough but really the F train going into Manhattan was only a short walk from the hotel. So really really handy to explore New York.
The hotel room each day was kept immaculate. I cannot praise the chamber person enough. The hotel was so clean and it was so well thought of to have soap and shampoos in the room as well. But the chamber person was exceptional.
Stayed in May 2024
Reviewed: 21 May 2024
Hasan
BahrainNot having the toilet amenities already in the room, need to ask front desk
Great location , very close to Manhattan main attractions, only 5 min walk to nearest subway. Free breakfast and coffee throughout the day. Helpful and friendly staff. Rooms are spacious and clean
Stayed in May 2024
Reviewed: 20 May 2024
Ayako
CanadaThe location felt a little unsafe at night if walking alone , it’s on a trashy street.
Towels were so fluffy and soft. New building and room was clean and beds were comfortable. Staff both check in and out were friendly and great.
Stayed in May 2024
Reviewed: 20 May 2024
Ofer
IsraelJust finding the place is an issue need a better sign
The location and affordabllity
Stayed in May 2024
Reviewed: 20 May 2024
Colin
United StatesLiz and the front desk staff and Luis are super amazing and will do anything they can to go out of their way to make you comfortable and to accommodate anything
Stayed in May 2024
Reviewed: 20 May 2024
Colin
United StatesLiz and the front desk staff and Luis are super amazing and will do anything they can to go out of their way to make you comfortable and to accommodate anything
Stayed in May 2024
Reviewed: 19 May 2024
Julie
United StatesThe area around the hotel on 40th is very dirty and even on the 12th floor there was a lot of street noise.
The property was easy to get to from the subway and a good location for visiting both Manhattan and Queens. The check in was easy and Jose did great job of getting rooms together.
Stayed in May 2024
Reviewed: 19 March 2023
Kamami
JapanThe shelf was broken.
There was a microwave in the room. Water, coffee and tea were available.
Stayed in March 2023
Reviewed: 16 March 2023
Intan
SingaporeIt’s located in a more industrial area, so may be a little noisy early morning, but nothing unbearable. It’s also a short walk (7-10 minutes) to the nearest subway station (Court Square-23).
Clean room, good size, has a microwave so it’s easy to heat up food and hot drinks (especially on chilly days)
Stayed in March 2023
Reviewed: 20 February 2023
Stephen
United StatesThe only issue we had is we could not watch Netflix because the TV did not have internet access. We watched the Superbowl Game, which was fine.
The size of the room was large. Refrigerator was nice. We wanted a high floor and received it. The facility was modern and clean. There were two chairs a desk, a nice closet, large bathroom, and plenty of room to move around. The bed was good. The receptionists / front desk clerks were elegant, classy, & helpful. It had a good location. One can just take the F train and walk down to 40th Street - closer than most hotels in the area. The price was excellent - but that can vary depending on the date you book.
Stayed in February 2023
Reviewed: 16 February 2023
Xiaorong
United StatesJose and all the other stuff are super friendly
Stayed in February 2023
Reviewed: 13 February 2023
Felix
Germanybreakfast is lacking.
probably best value for money ration in all of NYC.
Stayed in January 2023
Reviewed: 8 February 2023
Tia
United StatesThe only issue was they did not have facecloths. a little difficult to was with hand towel.
Great location. convenient and clean!
Stayed in February 2023
Reviewed: 3 February 2023
Vincent
NetherlandsBreakfast lasted only until 10am and on one day, when items had run out at 9.30am they didn't refill, claiming "there was nothing left". On other days that wasn't an issue and ample refills were provided up until 10am. It strongly came across as if on that day staff didn't feel like going that extra mile to arrange a refill. Especially the first few days, rooms don't get cleaned every day (new policy due to Covid-19). It is possible against no extra cost, but you have to ask for it specifically. It wasn't the nicest neighbourhood with a few dodgy people hanging around in the street leading up to the hotel. Even though personally we never had any problems, I could imagine the hotel would wish for a slightly more upbeat and vivid neighbourhood.
Free breakfast was good - not an enormous amount of choice but then again, in most US hotels they don't offer a lot of choice. Pleased to see there was some fruit. The room was great, good bed, good view, decent chairs, spacious, nice and modern bathrooms. Subway to downtown was only 250 yards away, which was great, with a few more lines to choose from just a few blocks further away. Two computers with printer were available in the lobby for any kind of service you may need. Wifi was of excellent quality in the entire hotel, and easy to apply. Staff was very pleasant and helpful at all times.
Stayed in January 2023
Reviewed: 3 February 2023
Mullings
Canadaneighborhood
New
Stayed in February 2023
Reviewed: 1 February 2023
Richard
United StatesCleaning crew knocking on my door 3 times in the morning was annoying
Front desk awesome 💯
Stayed in February 2023
Reviewed: 31 January 2023
Suzie
CanadaNo hand shower and no wash cloth. No milk for breakfast.
The fridge inside my room.The multiples lights inside the bathroom and the sliding doors.The big comfort chair near the bed.
Stayed in January 2023
Reviewed: 27 January 2023
Terryl
United StatesOne hotel front desk employee thought it within his purview to lecture me on how to hold an elevator while waiting for my wife. The area surrounding the hotel is very sketchy at best so we to a Lyft when going out. The television station available line up is HORRIBLE with no premium channels but ESPN and only local channels available. This is unconscionable in this day and age with so many available options throughout the industry.
The hotel was clean and MOST of the staff were friendly and very helpful.
Stayed in January 2023
Reviewed: 26 January 2023
Mingdong
United Statesoverall good
nice room, nice breakfast
Stayed in January 2023
Reviewed: 25 January 2023
Danielle
United StatesSomehow I wasn’t sure of parking when we went. So we did find off-street parking. In the neighborhood I was a little worried about parking, but it was fine. HOWEVER, there are about 6-7 parking spaces in front of the hotel that cost $25. NO PROBLEM for NY! BUT if you leave you lose the parking. So I would much rather pay a little more and guarantee that space. But anyhoo! That’s a NY hotel for you; not a lot of parking.
The rooms were clean and they did not have carpet!!!! They were also modern. Someone near our room was smoking; because I could smell it in the hallway. But we COULDNT SMELL IT AT ALL IN OUR ROOM which was a major plus!!!!! Overall, I would def stay again! It lived up to my expectations for a Wyndham hotel.
Stayed in January 2023
Reviewed: 25 January 2023
Richard
United StatesNo carpet or microwave in the room. The heat is not too good. Phone and remote wasn't working in room
Ladies at front desk was great.
Stayed in January 2023
Reviewed: 21 January 2023
Lawrence
United StatesToo much salt in the sausage
Breakfast sussage is too salty. Need to include non fat and non cholesterol fried egg in the breakfast menu. Boiled is not good enough
Stayed in January 2023
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