The AC was broken when we arrived we had to wait over an hour to get another room because they were trying to fix it. Everything in the hotel was dated. The bathroom tub did not drain completely we were there for four days and sometimes it it would take an hour to drain.

It was very convenient to everything in the area. It had an indoor swimming pool.

Stayed in June 2024

Nice staff and hotel was clean. Breakfast was good. Good experience.

Stayed in June 2024

What I didn’t like we were on a third floor. It smelled like dog pee. I stood at three terms. I don’t have no complain with the hotel but that third floor smell like dog pee really bad.

I like the property. The stairs are very nice. I love the area. Everything is convenient for you. Not too far from the city .

Stayed in May 2024

N/A

N/A

Stayed in April 2024

the bed

everything was nice

Stayed in April 2024

Nothing

Very convenient for shopping

Stayed in February 2024

Shower floor was slippery.

Convenient to family, comfortable beds, good amenities

Stayed in April 2024

The a/c was not working in our room. It continued to get hotter over the stay even though the temperature controls were set in the low 60s. Luckily, our activities kept us busy and really spent very minimal time in the room.

Location was not far from main highway and was located near several.places to eat etc. It was pretty quiet and breakfast was nice.

Stayed in February 2024

The hot tub jets were broken and would not turn on. The pool temperature which was indoor and supposed to be heated, was colder than I thought it should be. I got in once and that was it. That was the reason I chose this hotel.

Staff was very friendly and attentive to any need.

Stayed in March 2024

Room smelt of urine .. so mentioned and they going to deep clean as disabled room

Close to food and easy parking

Stayed in March 2024

No hotel bar or restaurant, ice machine didn't work on our floor, some gym equipment didn't work and there was a foul smell in the workout room.

The room was clean, the bed super comfortable. The breakfast was really good.

Stayed in February 2024

N/A

N/A

Stayed in January 2024

My family and I stay at this location twice now a year or two apart and we given the same EXACT room when checking in on both stays. The first time we were earlier checking in and were able to change rooms. On this last stay we were very late checking in and had already gotten settled in and were very tired and turned on the TV to find that it AGAIN had no connection. I tried everything and then called the front desk who was not friendly about the situation and blamed me of not knowing how to work the remote. I assured her I did and that I was NOT the Problem. She said the only thing she could was get maintenance to look at it the next. I said “After I check out, so I pay for a room that never has a TV working, goodnight.” Don’t know if I will stay again because she was unfriendly with her dialogue, or because I had to stay in strange place with no TV to unwind to or hear local news and weather before I started the next day of my child’s 21st Birthday weekend celebration, or because in 2 or more years they can’t fix a simple, or because I think they set booking.com bookings up in that room on purpose. I try not to be petty but that long apart in stays and the same problem was just over the top for me.

Good location, clean room, good selection for breakfast.

Stayed in January 2024

Although there was a problem with the cleanliness of my room, it was quickly reconciled by the front desk staff. I was very pleased.

The location, friendliness of the staff, size of the room, and the professionalism and quick response of the staff when I encountered a problem with my room.

Stayed in January 2024

Lots of space in the room, bathroom and shower. Would recommend staying here.

Stayed in January 2024

Our room was only partially cleaned.

Stayed in December 2023

I was very perturbed by the $30.00 for incidentals. What incidentals could there be?? The bar was closed, breakfast is free, and there is no room service!

Room was comfortable. Breakfast was fine, but no water was available.

Stayed in November 2023

The air didn’t seem to be cooling enough in our room. It wasn’t uncomfortable, but it should have been cooler in the room for what I had the thermostat set on

Clean, friendly staff

Stayed in October 2023

Check in clerk was not very knowledgeable about Booking.com process and payment. She also spoke so low I could not hear her most of the time. Took almost 15 minutes to check in and she could not print me a bill when we were leaving.

Very clean and mostly quiet room. Great breakfast and great breakfast personnel.

Stayed in October 2023

The bed was super hard for my liking.

It was a great location close to shopping.

Stayed in October 2023

Everything was good!!!

Stayed in September 2023

the business center was not equipped. the breakfast ladies acted like they get a raise for saying NOOOO, and I am not sure how it affects their DAY if they speak

The young African American woman was the best thing the staff has...I promise she is the glue.

Stayed in August 2023

The room was old

Very nice

Stayed in August 2023

Ice machine on our floor didn't work.

Stayed for surgery the following morning, so we missed breakfast. The staff was friendly and helpful. They let us check in a bit early for my wife's surgery the day before.

Stayed in August 2023