2301 North Millbend Drive, The Woodlands, TX 77380, United States
#17 of 34 hotels in The Woodlands
Guests' ChoiceBased on 275 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.5
Value for money
7.7
Free WiFi
8.9
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End of dialog contentReviewed: 12 May 2024
Marisa
United StatesThe guest parking was a long walk from the guest rooms, there were signs for a shuttle to drive from the parking area to the rooms but we never saw the actual shuttle. Also, there was a strong smell of marijuana near the pool area and in parts of the hallway where our room was.
It was close to a lot of things
Stayed in May 2024
Reviewed: 22 April 2024
Ryan
United StatesHad to ask for second chair on balcony
Pool
Stayed in April 2024
Reviewed: 1 April 2024
Valerie
United StatesThe room patios need maintenance.
The pools, amenities, cleanliness, staff.
Stayed in March 2024
Reviewed: 20 March 2024
Timothy
United StatesBack porch light didn’t work at night (couldn’t find any light switch, but most other rooms were on at night - motion sensor light?). Game On arcade had a broken game that still took my money. Also the Pokemon claw game did not work once the claw went down and up without closing. Need more variety of games for kids. Also list how many credits you get for the dollars that you pay.
Common areas were clean and visually appealing. Rooms were clean and comfy. Staff was nice.
Stayed in March 2024
Reviewed: 10 March 2024
Max
GuyanaBreakfast
Excellent
Stayed in February 2024
Reviewed: 3 February 2024
Dawn
United States3:00 in the morning the toilet was plugged, someone brought me a plunger, I. Said I didn’t even know how to use it. I called the front desk and they sent the same person and they couldn’t fix it either. When we left the next day still not working.
The breakfast was great
Stayed in February 2024
Reviewed: 24 January 2024
Kenneth
United StatesRooms and cleanliness of the building.
Stayed in December 2023
Reviewed: 15 August 2023
Boris
KazakhstanThe staff ruined our stay. So we couldn't explain where you can have breakfast. sent to a restaurant that is closed. And we hurried to the airport in the morning. The whole stay was ruined last morning.
Excellent infrastructure and location
Stayed in August 2023
Reviewed: 11 August 2023
Kristy
United StatesPet policy ie requirement to stay with pet for duration of stay. Also - front desk staff not properly trained.
Beautiful grounds and pool facilities.
Stayed in August 2023
Reviewed: 20 July 2023
Maria
United StatesThe beds were uncomfortable... the pillows too hard ...
Everything was great ..The staff was Amazing. THE FOOD WAS DELICIOUS!!!
Stayed in July 2023
Reviewed: 8 July 2023
Marilyn
United StatesThe prices have changed tremendously and the restaurant is way too expensive. I really loved Robards steaks before the buyout now it’s just not the same anymore.
We love the pools and walking areas and everything is so beautiful.
Stayed in June 2023
Reviewed: 19 March 2023
Chelsey
United StatesWe had to be moved to another room due to the smell. What ever was in the first room got me sick. We had reservations for a 2 night stay. but checked out before the 2nd night. I’m still not feeling well. thankfully my children are doing well.
Beautiful landscaping…
Stayed in March 2023
Reviewed: 19 September 2022
Marc
United Statesbed and pillows were very uncomfortable
beautiful grounds
Stayed in September 2022
Reviewed: 15 September 2022
Ken
United Statesthe bathtub. the water did not go down. I had to uncover the floor plug to remove all the encrusted hair from the public so that my children could bathe. it sucked. but I had to do it because the water did not go down and the shower and the water were filled up to the ankle.
Las piscina, el río, toda el area de las piscinas.
Stayed in September 2022
Reviewed: 9 September 2022
Maritza
United StatesVery clean. Spacious even with a toddler . They had so many activities for my girl aside from the pools.
Stayed in September 2022
Reviewed: 24 August 2022
Alistair
United KingdomLack of restaurant choice due to end of season
Pool
Stayed in August 2022
Reviewed: 1 August 2022
Jennifer
United StatesThe first time we stayed (about 3 years ago) the bed and pillows were SO comfortable. This time we did not sleep well because the beds were not as comfortable. My in-laws also came and loved the comfort of their bed... we assume maybe not all the rooms have the same bedding?? The first night our AC was not working and we were HOT. My husband brought it to their attention day 2 and they quickly sent someone to repair it - worked well the second night!
We loved the lazy river and spent the majority of our time there. The grounds are beautiful and the staff is friendly. The restaurant was delicious.
Stayed in July 2022
Reviewed: 2 July 2022
Robbie
United StatesThe beds were very uncomfortable to me.
Amenities
Stayed in June 2022
Reviewed: 30 June 2022
Linda
United StatesThe rooms are old and the carpets were dirty. Could use some updating. No
Stayed in June 2022
Reviewed: 27 June 2022
Valex
United StatesRelaxing
Stayed in May 2022
Reviewed: 11 June 2022
Denitha
United StatesThe location
Stayed in May 2022
Reviewed: 4 June 2022
Mahoney
United Statesthe food menu was not great. the staff acted annoyed
the lazy river was great
Stayed in June 2022
Reviewed: 2 May 2022
Brit
United StatesDidn't have a microwave in room.
I loved the events they had scheduled for the children. The heated pools were great!
Stayed in May 2022
Reviewed: 6 April 2022
Cruz
United States2 staff members were a bit rude. Pool area by the slide. Front desk when I asked for pool wrist bands that were not provided when I checked in.
Pool, food, activities for kids
Stayed in April 2022
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