of course we didnt like the people after the check in who tried to sale something i dont know what. we told them honestly and clearly that we dont want anything, we just want to rest at our room and they let us go. so just be prepared for that! still the only thing i dont get is, why the hotel leaves them do it that way. how likely is it for a tourist after a flight ,trip etc,who must be exhausted, to want to hear all these?

everything very nice!

Stayed in May 2024

I did not like the hard sell on shares in the business. They expected us to go to a 90 minute seminar, when we only had 2 days in the city!

There was no breakfast. We ate at the Comfort diner opposite, it was amazing!

Stayed in April 2024

The room did not get clean each day, we had already a full garbage can that did not changed. We asked the front desk and they told it’s getting clean if we book for a week (we booked for 5 days)

Very good location

Stayed in May 2024

sales people in front of elevator

top level patio

Stayed in May 2024

After reading reviews about the timeshares i was really hoping there wasn't going to be an issue about people trying to push you into getting a time share. While getting the room keys we were told to head to another counter to get a welcome package. It was there that we were talked into talking with a rep the next morning in exchange for a prize I was left on the sofa waiting ( they didnt call me to talk to the rep)for an hour and a half while my significant other did the tour. He received the gift cards as i did not because i didn't talk with anyone. Was not happy about that.

Location was great along with the facilities.The rooftop area was amazing at night time and wasnt' busy or crowded.Couldnt hear others through the walls was very quiet.

Stayed in April 2024

Had to ask twice for the AC to be fixed, making the room 80 degrees at times! Timeshare lady jumped on us immediately before we even got to the room. She was very pushy and not transparent about what she wanted from us, but insisted we take time out of our vacation to just meet her downstairs but after research we knew they were offering something with timeshares.

Great location, good value for the price, we got a free room upgrade which was very nice! Staff was pleasant and friendly!

Stayed in May 2024

If we had to pick one thing, it was the tour desk jumping on us when we had just checked in and making out that this was a part of the checkin progress. ... offering free gifts to entice us in. It all felt a bit yuck!

The location, near everything, but a quiet sleep too! Huge room for NYC The roof top terrace has an up close and personal view of the Chrysler Building and is a great place to relax on couches with little tables that double as heaters! Would stay again!

Stayed in April 2024

NA

Location . Spacious Room and Courtesy of the staff

Stayed in April 2024

I didn’t understand there was no daily room cleaning… but as I only stayed 3 nights it was ok

Very friendly staff, spacious room, fun activities on the terrace for members

Stayed in April 2024

If you stay here and do not want a timeshare, do not agree to go to the meeting like I did. That was a horrible experience in my opinion. That's on me. I should have said no right off the bat. However, if you do want to get a timeshare, go for it.

The room was fantastic. We had a 1 bedroom suite with a pull out bed. There is a full kitchen, decent sized living room and dining room table. The view was okay, but there is a terrace with a patio that we enjoyed. The location was perfect. We walked everywhere-Grand Central Station, 5th Avenue, Times Square. The hotel staff were very pleasant, especially the doormen.

Stayed in March 2024

The fitness room is lacking.

The staff and the room were wonderful.

Stayed in March 2024

The upper floor of the building are time share condos so expect a bit of a timeshare sales push at check in. Nothing too high pressure but be aware.

Location is fantastic, just steps from Grand Central and the subway. Easy access to everything you might want to see.

Stayed in January 2024

Very basic hote product

Absolutely fine but certainly not 4 stars!

Stayed in January 2024

Sometimes the traffic noise can be heard in the room.

Great location. Friendly staff. Nice breakfast place very near.

Stayed in December 2023

Time-share salesperson stationed in front of the lifts - just be persistent in saying no if you're not interested. They also said in order to use the swimming pool facilities, you'll have to attend one of their seminars which gives you a wristband to access the club facilities. We just passed on it. Would've been great if we were able to use at gym/swimming pool without these strings attached.

Good location- walking distance to Grand Central Station Room size is quite large A number of places to eat / drink around Room price is reasonable for New York

Stayed in September 2023

The Wyndham time share staff that sit in front of the elevators and try and push you to discuss buying a time share and sitting in on a presentation. When we expressed our complete lack of interest one female staffer was rude and muttered under her breath whilst we moved into the elevators and gave snarly looks everytime we walked past for the remainder of the trip.

The price and rooms were outstanding. The staff from the hotel were fantastic and very accommodating, in particular the door staff. The rooms were huge, modern and clean.

Stayed in October 2023

Rather hard sell marketing pitch. Arrival times with a sales function.

Modern comfortable room and quiet

Stayed in October 2023

The location on the east side is not ideal but was ok

Very nice staff, very nice and spacious rooms

Stayed in October 2023

Too noisy, we can hear the noises from the other bedroom

Location Size of the room

Stayed in October 2023

TV and air con needed attention n from maintenance, but they quickly sorted the problems. Queue for lift. We were ok with the timeshare sales offer, but some people may be offended or feel pressured to go. You can say no, but it is a shock initially. We were not bothered and had a 90-minute presentation, but we did get a week's free holiday accommodation out of them. We will need to wait and see how easy it is to use the voucher.

Rooftop lounge including views of NYC Free hot drinks Special events e.g free alcoholic cocktails Comfy bed Kitchen Free self service laundry including washing pods Everyone friendly

Stayed in September 2023

The location was very good, better than expected. Everything you need around the corner. Short walk to Grand Central and Times Square 10-15 Minutes. The staff was friendly and courteous and the room was clean and modern.

Stayed in September 2023

The room was in need of refurb.

The location is great, the staff try hard and very helpful.

Stayed in September 2023

Heavy on the sales pitch for extras and time share.

Great room size, comfortable and clean.

Stayed in August 2023

No daily house keeping

Location, room size, cleanses

Stayed in August 2023