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  5. Reviews of Fairfield Inn & Suites by Marriott Vernon

Reviews of Fairfield Inn & Suites by Marriott Vernon 3 stars

5300 Anderson Way, V1T 9V2 Vernon, Canada

#6 of 21 hotels in Vernon

Guests' Choice

Review score

Based on 303 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 2 August 2021

    8.0
    Paid way too much for a long weekend but understand it's supply and demand
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Air conditioning wasn't work as well as I would have liked. Ice machine broken on our floor

    Breakfast was not high end but did the job as a complementary hot breakfast.

    Stayed in August 2021

  • Reviewed: 31 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast. Everything else was great.

    Breakfast was pretty sub par for a continental breakfast. Eggs were like a microwaved patty and same with the sausage patty. Too much processed food. I get its a "modified" but we had to eat off location 2/4 mornings.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    8.0
    very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    The bed was soft for me. I like a firm bed. That is really in the only downside I would say, besides the weak coffee which I wrote above. I will definitely recommend this hotel.

    Breakfast was fine. There was no hot service the day I went for breakfast. The coffee was poor from my perspective. I usually drink capuccinno. The staff were very hospitable and answered questions in a timely and polite manner.

    Stayed in July 2021

  • Reviewed: 14 July 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Old air conditioner too close to one of the beds. Mattress is old and too soft, it should be a lot firmer. Concrete from the bottom of the pool is dangerous and destroyed, needs urgent repair.

    Excellent cleanliness, lovely staff and great location. Waterslide is super fun, we loved it!

    Stayed in July 2021

  • Reviewed: 13 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The front desk was confused about requests made to housekeeping. The room closet door was blocked by a bed. Staffing limited breakfast offerings.

    I was able to level one charge my EV. Staff were pleasant.

    Stayed in July 2021

  • Reviewed: 5 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Welll organized self serve breakfast buffet - with Covid precautions it was a very convenient way to have free breakfast

    Stayed in July 2021

  • Reviewed: 4 July 2021

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff are very kind ang helpful.

    Stayed in July 2021

  • Reviewed: 23 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to see refillable shampoo and conditioner in the rooms rather than single use plastic.

    Everything was very clean. Rooms were comfortable. Staff were friendly and helpful.

    Stayed in June 2021

  • Reviewed: 18 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A/c did not work in room. Beds were mediocre compared to other hotels I have stayed in. Breakfast was a "grab and go" very limited. I know other hotels offer full hot breakfast buffets by altering their protocols to accommodate the covid restrictions.

    Staff were great. Waterslide was fun. Pool area was clean. Rooms were very quiet. Good parking.

    Stayed in June 2021

  • Reviewed: 7 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The hotel charged me with different price than Booking.com

    The room was clean.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    5.0
    Will not stay again.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The vanity light was not functional, the bathtub drain was backing up while showering, the showerhead had very poor pressure. I advised the front desk the first night, who told me maintenance would not be in that week. I was told on my first night that housekeeping would clean my room after 2 days. They did go in and make the bed and throw out the garbage, however no towels on the floors were replaced removed or replaced, nor the counter wiped. The hottub was hot, with no jets working.

    Breakfast was the standard continental with a waffle maker. Room was clean when I arrived. Staff were friendly. Check in and out were quick and efficient. Location easy to get to highway.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Good value, good breakfast provided.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    10
    A great property in Vernon to stay at!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    All good

    Great location, very modern, bright, very clean, beautifully designed, great breakfast, very friendly and helpful staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    6.0
    Not bad but value for money wasn't great.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The decor was busy and tacky.

    The bed was comfortable.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A credit card was mandatory to pay. Breakfast isn't sustainable with the environment with only plastic cuttelery, cups or plates.

    The decoration of the lobby is nice.

    Stayed in March 2024

  • Reviewed: 10 February 2024

    10
    Great beds, great breakfast, great water slide, great stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and spacious, compared to most hotels. Comfortable temperature, usually I find hotel rooms too warm, comfy beds. Pool and especially water slide were a hit with the teens and breakfast was well stocked and not crowded. I would definitely stay here again.

    Stayed in February 2024

  • Reviewed: 14 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It would be great if the pool was bigger.

    Friendly staff. Clean and bright rooms.

    Stayed in November 2023

  • Reviewed: 4 October 2023

    10
    Would come again! Loved all the restaurant choices and having the casino so close by.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pillows were a little soft but I still had a good sleep.

    Breakfast was delicious and I loved the pork breakfast sausages. Some muffins or Danish desserts would have been nice. The lady in charge of breakfast was extremely friendly and all the hotel staff were great!

    Stayed in October 2023

  • Reviewed: 21 September 2023

    3.0
    Don’t oversell your hotel room unless you like having disappointed guests.
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Advertised as a “King studio: The hot tub and private pool are the standout features of this studio. And was to be equipped with a washing machine”. Apparently the hot tub, private pool and washing machine are shared with all the guests. I felt the advertising was misleading. Had we known we were getting a regular hotel room with a king bed, we would have thought twice about paying the extra money.

    Beautiful, clean, spacious rooms.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Location was perfect right off the main highway out of town.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    3.0
    LOOKING BACK - IT SPOILED OUR SPECIAL WEEKEND
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Shower controls were not working. The hot water adjustment was terrible. So hot we had cold showers. The staff took our prepared food away from breakfast table when we went back to get a coffee. No excuse since all of the food was untouched and our personal belonging were there? How unaware can U be! I signed up to pay $274.00 for 3 nights and was charged $324.00 for the second and 3rd night. This is unacceptable and I won't ever use Bookings again

    Stayed in August 2023

  • Reviewed: 20 August 2023

    1.0
    We were denied.
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The attitude

    We booked online, left a note that we had been evacuated and had a small dog with us. Reservation was confirmed and when we arrived we were denied. Luckily we found the last room at another hotel. Very disappointed.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    1.0
    Booking.com confirmations may leave you stranded without a place to sleep
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Who knows since we didn’t get to stay

    The property is fine but the booking was a nightmare as we went 20 minutes out of our way and booking.coms confirmation was not valid at this completely full hotel.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable room. Breakfast options are excellent. The hotel never disappoints and is in a good location. We have stayed here multiple times when passing through the area.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    3.0
    aside from the many ants in my room the hotel was nice and the staff were pleasant.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    my room was full of little ants, small amount in the bathroom on day one but so many by day three when I checked out.....had to take everything home straight to the washer and my truck now has ants 😕.

    breakfast was good on the weekends....slim pickings on weekdays. Pool was great for little kids as it is quite shallow.

    Stayed in August 2023

Showing 76 – 100

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