41 Buckingham Palace Road, Westminster Borough, London, SW1W 0PS, United Kingdom
#1 of 1,016 hotels in London
Guests' ChoiceBased on 877 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.9
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 15 October 2023
Simon
United KingdomIt is perfect
It’s a fabulous hotel in a great location. Service is exceptional. Staff are warm and friendly. Facilities are stunning. Small but perfectly formed.
Stayed in October 2023
Reviewed: 14 October 2023
Linda
United StatesBe aware that they add a 20 pound gratuity on the bill for each night for each room while you are there. We had three rooms for a total of three people. I saw the extra charge when I checked out and questioned what it was. That is 160 pounds, about $200, in gratuities for three people. Although, I had been tipping while I was there, I wouldn't have done so if I knew that they added the gratuity at the end. They should inform their guests before they check in of this policy. One can refuse the gratuity, but I paid it since the staff were all so wonderful. Still, it definitely should be disclosed up front.
The staff was amazing. The room was beautiful. The location was excellent. It was around the corner from Buckingham Palace and a two minute walk away from Victoria Station. Food available in the lounge almost 24/7.
Stayed in September 2023
Reviewed: 11 October 2023
Jacinta
AustraliaEverything about this hotel is luxurious!
Stayed in August 2023
Reviewed: 9 October 2023
Melanie
United KingdomThe staff were wonderful, personal greetings every time you saw them and remembered details about trip and journey. I went as part of 40th celebrations and was gifted champagne and cake in room and had the most amazing cookies!!
Stayed in October 2023
Reviewed: 9 October 2023
Mark
United Kingdomthere was nothing in the hotel that we didn't like, it was faultless
from the greeting from the doorman and everything from that point was perfect , exceptional service throughout !
Stayed in October 2023
Reviewed: 8 October 2023
Janette
United KingdomNothing
Just totally looked after if you want luxury you have got it
Stayed in October 2023
Reviewed: 7 October 2023
Irfhan
SpainNothing
Everything
Stayed in October 2023
Reviewed: 5 October 2023
Ashleigh
United KingdomI booked a stay for my parents as an anniversary present. The hotel were amazing I was able to book and pay for everything without my parents knowing. It made their trip special and stress free. They had a wonderful dinner and breakfast and loved staying at the hotel. They were even upgraded and lovely little touches to celebrate their anniversary including a cake and message on the mirror. Will be back! Hoping next time we can stay as well!
Stayed in October 2023
Reviewed: 3 October 2023
Tiffany
United StatesNothing
Incredible/attentive service. And beautiful room and executive lounge. All the service staff were so nice and warm to talk to.
Stayed in October 2023
Reviewed: 1 October 2023
Hirokazu
Japanhospitality
Stayed in October 2023
Reviewed: 1 October 2023
Marie
FranceRien / Nothing
Tout / Everything
Stayed in September 2023
Reviewed: 24 September 2023
David
United StatesGreat hotel and Convenient location.
Staff was incredibly helpful and nice.
Stayed in September 2023
Reviewed: 23 September 2023
Christine
United KingdomNo complaints
Very well appointed, clean and comfortable.
Stayed in September 2023
Reviewed: 22 September 2023
Chris
AustraliaNothing
Everything the staff were amazing
Stayed in September 2023
Reviewed: 17 September 2023
Shena
United StatesA little pricey.
Service was impeccable!
Stayed in September 2023
Reviewed: 15 September 2023
Sue
United KingdomNothing was too much trouble for the staff . Relaxed / friendly . An oasis of calm and comfort .
Stayed in August 2023
Reviewed: 15 September 2023
Liam
United KingdomEverything was perfect !!
Stayed in September 2023
Reviewed: 10 September 2023
Neil
United KingdomNothing.
Stylish, secure, exclusive, charming, with great facilities and unique traits. Amazingly discreet but attentive staff where nothing was too much trouble.
Stayed in September 2023
Reviewed: 5 September 2023
Simon
United KingdomHaving to go home !
Wonderful service, all the staff so friendly, remembering our names. Nothing was too much for them. The executive lounge has the feel of a luxury gentleman's club but friendly and relaxed. The plunderable pantry was a delight!
Stayed in September 2023
Reviewed: 5 September 2023
Linda
United StatesNot a thing.
there are not enough superlatives to describe our five night stay at 41. Exceeded expectations falls short of our experience. The facilities were beautiful, the location is second to none and the staff is perfection. Each person was gracious and kind. We were made to feel so at home and well cared for. When we booked our stay we didn't realize what a treat it would be. We've stayed at many lovely hotels, but 41 will always be THE one.
Stayed in September 2023
Reviewed: 3 September 2023
Clare
JapanNA
Everything. Our needs were catered to from the moment we arrived until the moment we left. Excellent central location but a quiet and cosy hotel. Perfect!
Stayed in August 2023
Reviewed: 2 September 2023
Lisa
New ZealandNothing
Boutique very special. Personalised service. Staff knew our names.
Stayed in September 2023
Reviewed: 30 August 2023
Karen
United KingdomNothing!
Everything. Fabulous staff, attention to detail, they cared about us.
Stayed in August 2023
Reviewed: 30 August 2023
Kari
United StatesHardly anything.
Very high-end, even though there is only one floor. The overall atmosphere was very unique compared to other five star hotels I’ve been to. Hotel staffs were friendly and very accommodating, providing exceptional service. Lounge was nice too.
Stayed in August 2023
Reviewed: 30 August 2023
Danielle
United Statessurprise 20% expected service charge at check out was awkward
staff, lounge, champagne
Stayed in August 2023
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