Roadchef Chester Motorway Svc Area M56 Motorway Chester, Chester, CH2 4QZ, United Kingdom
#14 of 33 hotels in Chester
Guests' ChoiceBased on 775 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
8.1
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End of dialog contentReviewed: 15 May 2024
Melissa
United KingdomWhere it is placed it doesn’t really have any shops or anything in the middle of nowhere basically
I liked how it felt homely, small spaced so not too big the night staff women was lovely made us feel very welcomed and had a great chat with her!
Stayed in May 2024
Reviewed: 14 May 2024
Darren
United KingdomIdeal for a cheap stop over. No frills but perfect in every way.
Stayed in May 2024
Reviewed: 14 May 2024
Som
Thailand+ Clean, Bed, Room and staff
Stayed in April 2024
Reviewed: 12 May 2024
Lauretta
United KingdomNothing to dislike.
The family room was one of the best we have had with connecting doors, not two separate rooms, each with it's own separate doorway with connecting doors. I felt comfortable that the kids would not leave their room without us knowing because there was just one doorway into both rooms.
Stayed in May 2024
Reviewed: 11 May 2024
Chauhan
United KingdomThe shower rail was broken and as not fixed even after reminding couple of times to the staff
The room was good and the beds were comfortable. It was near Services thus convenient
Stayed in April 2024
Reviewed: 11 May 2024
Susan
United KingdomNothing
Very clean Staff great comfortable Value for money
Stayed in May 2024
Reviewed: 11 May 2024
Hazel
United Kingdomsome of the plates crokery was missing
really clean and well presented
Stayed in February 2024
Reviewed: 11 May 2024
Vikki
United KingdomNothing
The room was lovely, well well presented and decorated. Was very clean, very comfy and the staff were nice too
Stayed in February 2024
Reviewed: 9 May 2024
Craig
United KingdomIt is at a service station car park
Really modern, comfortable, spacious and enjoyable.
Stayed in May 2024
Reviewed: 9 May 2024
Vicky
United KingdomIt was quite loud through with traffic noises which is to be expected in the location but I felt the windows were a bit draughty & let more noise in than necessary. Also it states that’s it’s a dog friendly hotel & well behaved dogs are welcome the dog in the room across the corridor from us barked non stop for about 3 hrs in the early evening presumably while the family were out for dinner, I feel this should be monitored by staff as it obviously wasn’t a well behaved dog & was very annoying to us.
Its was very modern & stylish, clean & looked freshly renovated
Stayed in April 2024
Reviewed: 9 May 2024
O
IrelandNothing
Convenient,very clean,very friendly staff,nice simple breakfast.
Stayed in May 2024
Reviewed: 8 May 2024
Corey
United KingdomThe breakfast let the hotel down, for the price there needs to be for on the menu. The AC wasn’t working either so was warm in the room.
The room was modern and well equipped
Stayed in May 2024
Reviewed: 7 May 2024
Gary
United KingdomNot hotels fault, but noisy neighbours walking down the hallway.
Solid hotel, nice decor and facilities. Decent price and breakfast. Good location generally if driving.
Stayed in May 2024
Reviewed: 6 May 2024
Metallicxintition
United KingdomNo issues whatsoever!
The room exceeded expectation, great decoration and the room itself was massive and had a sofa. Extremely clean and comfortable bed and pillows. Great pressure in shower. Only 20-25 min drive to Liverpool airport which is why we chose this hotel
Stayed in May 2024
Reviewed: 5 May 2024
Alice
United KingdomThe heating fan came on cold occasionally and this was annoying and a little noisy but apart from this we still enjoyed our stay and slept comfortably.
Staff friendly and nothing a problem to fix. We had no hand soap, and it was given to us straight away when we asked.
Stayed in April 2024
Reviewed: 29 April 2024
Julie
AustraliaTowel rail missing( suggest replace with heated rail if you wish to minimise towel use) - bathroom door needed repair
Standard king room was spacious and comfortable- Ellie on room service did an excellent job
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United KingdomBetter variety of food
Nice clean modern room with good facilities
Stayed in April 2024
Reviewed: 28 April 2024
Victoria
United KingdomSpacious and nice surprise of the separate room in the family room booking. Was just expecting a pull out bed for the other bed!
Stayed in April 2024
Reviewed: 28 April 2024
Andrew
United KingdomLow hum of traffic noise but not loud enough to keep us awake
Clean, great super king bed (very comfortable).
Stayed in April 2024
Reviewed: 28 April 2024
Elizabeth
United KingdomNeeded more pillows, but I'm sure if we would of asked the staff on duty would of accommodated this as they were very obliging.
The breakfast was basic, but the staff were very friendly and accommodating.
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United KingdomExcellent
Stayed in April 2024
Reviewed: 24 April 2024
Gary
United KingdomVery pleasant staff lovely friendly hotel
Stayed in March 2024
Reviewed: 24 April 2024
Michelle
United KingdomWe were there for 3 days and never had clean towels.
Staff were extremely helpful and very friendly
Stayed in April 2024
Reviewed: 21 April 2024
Julie
South AfricaVery friendly manager.
Stayed in April 2024
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