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  5. Reviews of Greenbank Hotel

Reviews of Greenbank Hotel 4 stars

Harbour Side, Falmouth, TR11 2SR, United Kingdom

#4 of 15 hotels in Falmouth

Guests' Choice

Review score

Based on 1145 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 21 May 2024

    10
    A very pleasant and enjoyable stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Inland View
    • Stayed 7 nights
    • Submitted via mobile

    Cannot think of anything!

    The breakfast was served to your table. The staff were friendly, personable and helpful. There was a good choice to select from.c

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Great stay in Falmouth.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Well being an old building it has its drawbacks. There are stairs to the lift, which is very small.

    Location and breakfast. The history of the hotel. Spacious bathroom. Great water pressure in shower.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Lovely stay at a landmark location in Falmouth with fabulous views over the bay.
    • Leisure trip
    • Couple
    • Classic Single Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    Coming in from the garage was a bit of a worry... You go through areas that aren't looking great and I was a little worried the room might be old and tired but happy to report it wasn't!

    Location, excellent staff, fabulous food, interesting building with interesting history, good standard of decor in the rooms, lovely bath and powerful shower, overall a really excellent stay.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Very Enjoyable
    • Leisure trip
    • Group
    • Classic Double or Twin Room with Sea View
    • Stayed 4 nights

    Room could do with a fridge

    Food, Staff & View

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Overall very enjoyable.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Did have to turn off the fridge overnight as didn't want the humming noise.

    Location was perfect with view of the harbour,so relaxing just to sit and watch the world go by on the water.!! Quaint hotel.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Relaxing in a stunnng location with welcoming and friendly staff
    • Business trip
    • Couple
    • Superior Double or Twin Room with Inland View
    • Stayed 3 nights
    • Submitted via mobile

    The evening meal was very disappointing and not good value

    Beautiful location and friendly staff

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights

    breakfast was exceptional

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Very enjoyable, and appreciated our warm welcome and prompt, helpful service with luggage.
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights

    Would have liked full length mirror in bedroom

    Wonderful view from bedroom and restaurant. Enjoyed breakfast service, rather than buffet style.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    A relaxing, comfortable break.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Location, sea view room, Waterside Restaurant, excellent food, comfortable and clean

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    We left will smiles on our faces .
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Maybe a few of the reception staff could seem a bit more happy and smiley .

    Fabulous location with lovely sea views. Room was perfect and all in all it’s a traditional charming hotel full of character. Restaurant food was very good and staff friendly. We will definitely stay here again.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Wonderful staff & situation, would definitely recommend & re visit.
    • Leisure trip
    • Solo traveller
    • Classic Single Room with Inland View
    • Stayed 2 nights

    Room in old part of hotel, no double glazing, sloping roof.

    View from dining room. Excellent breakfast & dinner. Kind & helpful & efficient staff. Bathroom

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Brief
    • Solo traveller
    • Superior Double or Twin Room with Inland View
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Lovely location.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Inland View
    • Stayed 1 night

    Breakfast could improve.

    The cooked breakfast was average. The toast arrived too early. Staff were not close by for help and topups. Lovely location.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Beautiful rooms and the evening meal in the restaurant was excellent.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room with Inland View
    • Stayed 1 night
    • Submitted via mobile

    Parking was very difficult which isn’t good after a very long journey.

    Comfortable rooms, fluffy towels, wide range of tea/coffee supplied in the room. Friendly and helpful staff. The food in the restaurant was excellent - particularly the evening meal.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    9.0
    Excellent, will definitely return for another visit.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Inland View
    • Stayed 3 nights

    View from the dining room and bar was excellent as was the food and service. The staff were superb , friendly and helpful. The room was well equipped.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    9.0
    Superb breakfast. Good location.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Inland View
    • Stayed 3 nights
    • Submitted via mobile

    Bed was fine but could have been a little more comfortable.

    Excellent breakfast and very friendly staff. Robes and slippers in the room, as well as cafetiere with ground coffee and shortbread. Local soap.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great hotel. Will visit again.
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Thought some of the food options were not as good as they could be in pub and room service. Breakfast superb. Sunday roast superb

    Great location. Fantastic staff.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    A pleasant hotel - and very comfortable
    • Leisure trip
    • Solo traveller
    • Classic Single Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable room, friendly and professional staff. Excelent breakfast choice and freshly cooked to order.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    We will come back !
    • Leisure trip
    • Couple
    • Family Room with Sea View
    • Stayed 3 nights

    Nothing

    The staff were all very friendly - the room was great and general ambiance great We had 3 dogs and they were accommodated for very well

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Perfect break … highly recommend
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Inland View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Lovely staff , very lovely and helpful . Amazing food

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Great stay with lovely friends!
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike at all.

    Great location. Our rooms were lovely with great views. Very friendly staff.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Noise from party downstairs

    Staff members were all great

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Fantastic Hotel. I would give 5 star 🌟
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing . There is nothing you can not like.

    What an amazing hotel. This is exactly what I would call home away from home. The design of the hotel (like a maze) was so cosy, the restaurant was brilliant, the food was delicious , breakfast as well as dinner. Breakfast was plenty and a lot to choose from. It's very convenient, not a buffet. You could just sit and relax , the stuff will serve you everything. The view from the hotel restaurant is stunning. The pub downstairs is a real deal. Everything is in one place, even if you don't want to get out anywhere. I honeslty say this was one of the best Hotel we stayed in Europe. The stuff is so attentive and kind, extremely friendly. There is plenty of parking all around the hotel as well as a garage. The town is walking distance and very romantic. There is a lot to see around. Lots of cafes , restaurants, and outdoor programs. Do not hesitate to book this hotel if you want a nice relaxing stay. Oh, the bed is amazing and the cleaning service is excellent as well. Coffee , tea , and even little biscuits are included. Thank you for all this. We will definitely be back.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Loo paper surprisingly poor quality

    Location views great service comfortable good food parking very clean

    Stayed in March 2024

Showing 1 – 25

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