Toft Green, York, YO1 6JT, United Kingdom
#73 of 104 hotels in York
Guests' ChoiceBased on 9413 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 5 April 2024
Emma
United KingdomGym not open. Too much light coming from hallway under the door.
Good location to access York by foot and good choice of breakfast options.
Stayed in April 2024
Reviewed: 5 April 2024
Tracy
United KingdomThe buffet area was way to small as was the restaurant.
Breakfast was good but the restaurant was way to small. Shame really because its a great hotel in a fantastic location.
Stayed in April 2024
Reviewed: 5 April 2024
Darren
United KingdomThe sink in the room had a bad smell when running the water
Breakfast was really good. The dining room needs to be bigger for the amount of rooms you have
Stayed in April 2024
Reviewed: 3 April 2024
Lisa
United KingdomBreakfast was a little hectic and not enough seating
Excellent room and great location
Stayed in April 2024
Reviewed: 3 April 2024
Guess
United KingdomNCP car parking
Excellent breakfast Good bar area with selection of food Friendly staff throughout, especially at breakfast
Stayed in March 2024
Reviewed: 3 April 2024
David
United KingdomThe parking was tricky to find & quite expensive.
Great location for exploring York.
Stayed in March 2024
Reviewed: 3 April 2024
Wallis
United KingdomThe evening meal choice is quite heavy
I was initially allocated a down graded room. Shelelina on reception remedied this and is a credit to the hotel.
Stayed in April 2024
Reviewed: 3 April 2024
Billy
Hong KongThere is no fridge inside my hotel room.
Breakfast is good. All sight seeing spots are accessible on foot from the hotel.
Stayed in April 2024
Reviewed: 3 April 2024
Jeannette
United Kingdomi think next time there should be a welcome bottled free water. Variety of snacks should be available to order or buy.
we enjoyed the breakfast, food was excellent with variety of choices. dinning area is clean. Our room was impressively immaculate clean. Towels looks new. Bathroom is so clean.
Stayed in April 2024
Reviewed: 2 April 2024
Simon
United KingdomNoisy water pipes (of other nearby rooms) regularly heard from within our ground floor room.
Great city walled location. Friendly caring staff.
Stayed in April 2024
Reviewed: 2 April 2024
Terry
United KingdomScrambled egg wasn't good
Excellent location Friendly staff Good room
Stayed in March 2024
Reviewed: 2 April 2024
Ian
United KingdomBreakfast room / planning No tables fight to get to food poor heat in bathroom / area to dry the towles
All ok
Stayed in April 2024
Reviewed: 2 April 2024
Gary
United KingdomThe room was a good size and comfortable, the breakfast was very good, the hotel was in a good location with a short walk over the bridge to the main town.
Stayed in April 2024
Reviewed: 2 April 2024
Brenda
United KingdomLoved how easy it was to get around York from the Hotel.
Stayed in March 2024
Reviewed: 2 April 2024
Haley
United KingdomI booked a queen room with a sofa bed and that's nit the room I recvd. There was no sofa bed in the room. Bed was too hard. Not enough seats in the restaurant for breakfast so we had to sit in the bar. Wasn't ideal carrying hot food and drinks across the hotel lobby.
Great location. Nice breakfast. Staff friendly. Clean room.
Stayed in April 2024
Reviewed: 2 April 2024
Maurice
United KingdomEverything
Yes
Stayed in April 2024
Reviewed: 2 April 2024
Susan
United KingdomBreakfast was very busy, but to be fair the hotel did inform that from 9 onwards it would be busy & with the Easter holidays
Friendly staff Great location
Stayed in March 2024
Reviewed: 2 April 2024
Geraldine
United KingdomVery good choice.
Stayed in March 2024
Reviewed: 2 April 2024
Joyjit
United KingdomBeing a Hilton hotel, the hotel should have arrangements for car parking including in booking cost.
All amenities are good, clean and comfortable. Very good staff.
Stayed in April 2024
Reviewed: 1 April 2024
Gail
United KingdomThe breakfast area was chaotic, loud and busy which is not what you want to wake up to. Had to queue for everything and only one toaster in sight was ridiculous. Uncovered a horrible duvet lurking under the unmade sofa bed for our son. Staff changed and put bedding on quickly but said booking.com misses extra person a lot. Between you... sort it out!
The room was good, very clean. Staff were nice and friendly. Nice location for and quiet room.
Stayed in April 2024
Reviewed: 1 April 2024
James
United KingdomMusic in the bar
Could do with variety of eggs
Stayed in April 2024
Reviewed: 1 April 2024
Amanda
United KingdomBreakfast was very chaotic
All staff were very friendly. Rooms were very clean
Stayed in March 2024
Reviewed: 1 April 2024
Susan
United KingdomThere was a lot of work being done in the hotel at the time but although there was Information about this in the hotel there wasn’t any info on the booking sight when we booked , on the morning we woke up there was clearly work being done in the next room to us the noise woke us at 8 a.m it was for about 2 minutes and then nothing at all , this how ever did not detract from our stay
Breakfast was ok nothing exceptional
Stayed in March 2024
Reviewed: 1 April 2024
García
United KingdomIt was a pleasure to stay at the Hampton by Hilton near the train station. It is only 5mins walk form the station you and you don't hear any noises as it is a quiet street but close by a vibrant street full of bars and restaurants. The staff is friendly and welcoming, we had issues with our trains and we call them to inform about it as it was going to be near midnight. The staff was friendly on the phone and really supportive.
Stayed in March 2024
Reviewed: 1 April 2024
Ross
United KingdomMattress was a bit hard
Location and cleanliness
Stayed in March 2024
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