Via Collina 66, 50026 San Casciano in Val di Pesa, Italy
Based on 127 hotel reviews
9.1Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.5
Value for money
9.1
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Xiaoshan
United StatesNothing
The view, perfect location and breakfast.
Stayed in May 2024
Reviewed: 7 May 2024
Ana
GermanyThe mattress was sooo uncomfortable. Our other family group agreed. Also castle tour limited to only one day a week. We wish we would have been able to book a wine tasting and castle visit!
Location, well maintained, great views!
Stayed in May 2024
Reviewed: 5 May 2024
Robert
CanadaOne pesky mosquito!
Very unique and enchanting location. Breakfast was excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Tom
SwitzerlandFantastic Rezeption Staff
Stayed in April 2024
Reviewed: 24 April 2024
Vladimirs
United KingdomIt's just amazing places
Stayed in April 2024
Reviewed: 22 April 2024
Jessica
United StatesWe loved everything about this property.
Incredible. We loved this property. It's beautiful, in a great location and the staff is exceptional. Great location for exploring Tuscany and easy day trips to Florence. Highly recommend the castle tour and wine tasting with Ms. Jillian, it was a highlight of our stay.
Stayed in April 2024
Reviewed: 10 April 2024
Vanessa
United StatesThis place is wonderful. I’m in love with the view and everything it’s so clean and the food is amazing. Everything over there is beautiful. No question it’s the best hotel I’ve been in Italy.
Stayed in April 2024
Reviewed: 3 April 2024
Adrian
RomaniaThe fact that you have to transport the garbage to the bins at the end of stay, or a penalty will incure. No house keeping for our stay of 4 days
The location is wonderful, very special
Stayed in April 2024
Reviewed: 30 March 2024
Pam
United StatesIt was perfect
From the time we walked in we were taken care of by the staff. They made reservations for dinner for us and set us up with a dream come true cooking class
Stayed in March 2024
Reviewed: 7 March 2024
Hagar
IsraelAbsolutely amazing. Best stay we both ever had. The house is BREATH TAKING, located on a hill filled with olive trees. We will definitely come back soon Grazie :) Hagar and Nevo
Stayed in February 2024
Reviewed: 26 February 2024
Stuart
United StatesWhat didn’t I like??? Absolutely nothing !!!
OMG, can you imagine staying in a castle right in the middle of Tuscany?? Incredible. Then want to talk about caring? Not only was our palace (sorry can’t call it just a room) was humongous!! We were graciously upgraded to a 2 bedroom with dining room and kitchen. Did I mention personal calls to make sure our late check in was ok? Back to the room and experience…. Never did we spend 5 days in heaven. Located on top of a mountain with views everywhere. I could go on and on. An incredible memory that will last a lifetime. Thank you to all the staff for making our trip wonderful!!!
Stayed in February 2024
Reviewed: 10 February 2024
Wolfblood79
TurkeyNothing
Everything was amazing...
Stayed in February 2024
Reviewed: 29 November 2023
Emanuele
ItalyThat we did not stay longer.
Beautiful tranquil location and property. Friendly and accomodating staff. The apartment matched the setting and it was absolutely luxury and very comfortable. You must have a car, however.
Stayed in November 2023
Reviewed: 24 November 2023
Carl
United KingdomThe price is a bit too dear for October when it is already off-peak.
You must reach this place by car. It is situated on top of a hill with spectacular view across a valley filled with olive gardens and cypress so it it totally worth it. It has plenty outdoor of seating to enjoy drinks and admire the view. It is also convenient to reach a really really good restaurant La Fattoria. In addition, parking is ample and free.
Stayed in October 2023
Reviewed: 22 November 2023
Elizabeth
United KingdomThe Castello itself is the host to events, with the surrounding buildings beautifully restored as apartments. Our two-floor, two bedroom apartment, Le Ginestre, was perfectly appointed, with a large kitchen, dining room and sitting rooms as well as space outside for additional g the stunning views. We were able to light the fire in the lovely period fireplace in the cold evenings. The reception staff were charming and friendly and there are events such as wine-tastings and yoga sessions available when numbers allow.
Stayed in November 2023
Reviewed: 18 November 2023
Cyril
IndiaNuthin
Exceptional
Stayed in October 2023
Reviewed: 3 November 2023
Bo
CanadaNothing
Very nice! So beautiful! very good breakfast! Love it!
Stayed in November 2023
Reviewed: 19 October 2023
Nikos
SwitzerlandVery nice place. You get the real feeling of Tuscany.
Stayed in October 2023
Reviewed: 14 October 2023
Austin
United StatesOne day there was no hot water. We notified the staff and they corrected it while we were out for the day with no other concerns.
The grounds were great. The rooms were awesome. The kitchen was quaint and nice to spend a little time with the windows open in the morning while drinking a coffee. We had a person with us that couldn't manage a lot of steps, so the ground level entrance and walk in shower were great.
Stayed in October 2023
Reviewed: 19 September 2023
Elaine
United KingdomThe location
The property was amazing with fabulous views. Staff very helpful but I think they need to ensure guests know beforehand that a hire car is needed.
Stayed in September 2023
Reviewed: 16 September 2023
L
United StatesNothing
Everything
Stayed in September 2023
Reviewed: 9 August 2023
Andrew
United KingdomInsect bites...but cannot be helped. The shower leaked under the door. The staff were waiting to clean before 10.00am as we left. The two single beds creaked a lot.
History and setting, felt very grand. Lovely pool and our accomodation had fabulous outside space, although I think we were lucky. Great evening wine tasting.
Stayed in August 2023
Reviewed: 23 July 2023
Petr
Czech RepublicPersonal very frendly Atmosfere
Stayed in July 2023
Reviewed: 25 June 2023
Hannah
United KingdomWould have been nice to have some bigger/brighter/ less rustic outside space in the apartment.
Gorgeous swimming pool and views. Lovely old buildings. Fully equipped kitchen. Roomy apartment with comfy beds and loads of space. Friendly accommodating staff on arrival.
Stayed in May 2023
Berlin, Germany
Barcelona, Spain
Skogar, Iceland
Shanghai, China
Stuttgart, Germany
Golden, Canada
Aspen, USA
Frostenden, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content