Sliding glass door to the bathroom and extraction fan

Clean and comfortable

Stayed in May 2024

Breakfast was a little pricey for what was on offer.

Lovely bright and clean room, excellent location.

Stayed in May 2024

Was a bit shocked that we were expected to pay an extra £50 up front and, although we understand the reason behind it, had to wait for the money to be refunded into our accounts after we had paid the final balance

Clean, lovely location away from the city centre.

Stayed in May 2024

We had hoped with lower number of people we would have had a city view not a car park view

Location, breakfast service and food

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Fabulous hidden gem with parking. Service from Ollie was exceptional as were all the other staff.

Stayed in May 2024

Nothing not to like

Staff were very helpful. Lovely Garden Room and good quality breakfast in the morning. Lovely to have cafetière in the room for a great cup of coffee

Stayed in May 2024

Room was cold and no instant coffee

Lovely place But overpriced for one room for one night

Stayed in May 2024

Nothing I didn’t like

Clean, modern hotel. Staff are excellent, very friendly and helpful

Stayed in May 2024

Breakfast food was excellent but staff were disorganised & constantly had to ask for missing utensils food etc which made it disappointing. We had a lovely room but unfortunately noisy neighbours next door !

Location perfectly central but slightly tucked away making it extremely quiet & peaceful for a city hotel

Stayed in April 2024

Only one towel, but quickly remedied!

Love this hotel! We’ve stayed many times, and it’s a particular favourite for its brilliant staff, excellent location and cosy rooms. We had a garden room, so it’s a bonus to be able to wander straight outside.

Stayed in May 2024

Good

Stayed in May 2024

nothing bad to say, was a nice hotel to a good standard

Very nice smart hotel, clean and tidy.

Stayed in March 2024

Radio reception

Extremely well run Hotel with excellent food and service at a reasonable price. Love this place.

Stayed in May 2024

It is always baking hot in the hotel and it ruined my nights sleep along with trying to get ready for a ball. I was dripping with sweat whilst trying to get ready.

Breakfast was lovely and your staff are a credit to you. Lovely area of Nottingham and easy to get to.

Stayed in May 2024

Small hotel in a central location with amazing views of the city

Stayed in May 2024

An oasis of calm just a short walk from the City Centre, situated in a very nice area near the castle. Lovely room, great staff and a good breakfast too. Will definitely stay again when next in Nottingham.

Stayed in May 2024

There was some confusion going on in terms of arrangements . I asked my reception to ask my taxi to wait but this was not made clear to him so he left . My breakfast did not arrive which I was quite upset about & reception said they had bought it up but as I was in the room I don’t understand why they did not get it to me . The telephone by the bed was not working so maybe this is why . It was a detail but it did spoil my day as I had to spend a full day at the river watching rowing and I really wanted a nice breakfast . My picnic that I had ordered 5 times also did not arrive ( asked for when booking ) ( asked when I arrived ) ( asked before turning in ) When I said I was leaving to the rowing - Reception did not tell me where the picnic was & so I had to leave without it . This was very different to last year when I got the picnic with a lot of attention from reception . The manager who was on duty was very charming & efficient and got my supper up to my room & replaced the melted ice cream . The manager also helped me when my car broke down on day one and was really charming about rebooking me & very thoughtful as I was upset . The team manager and reception were super helpful when I left my suitcase at the hotel ( my son had won the silver medal at British University Rowing Championship ) so we went straight home / They are posting it to me . Overall 10 / 10 ( not counting failure to deliver breakfast ) & I will be back Thank you all very much for a great stay .

I like the view from the windows which was utterly magical in the may sunshine. It was like a painting that we could look at for ever and it definitely was uplifting . The beds are very comfortable & I like the furnishings . The food was delicious even when the restaurant was closed on a Sunday which is rare

Stayed in May 2024

The room had a faint old lady smell

What a gem we weren't expecting much but it was amazing !! Definitely book this hotel and go for a garden room beautiful views, relaxed atmosphere your own seating area i could have stayed a week. The little touches were amazing real milk instead of those crappy little pots !!

Stayed in May 2024

1. A little on the pricey side 2. Parking charge. Hadn't been told about this and it didn't appear anywhere on the booking. Felt that was disingenuous. Just include it in the price or be more transparent? 3. The shower fan didn't go off even when the light was turned off. So it was on all the time and we had to take the key card out of the slot to shut everything off for the night. I had to read using my phone light. Bit annoying.

Great location, quiet - that's the best thing that I always want. Very comfortable room, bed, bathroom exceptionally good and well laid out. Beautiful view. Able to open a window - lovely. Professional and polite staff. Fabulous location.

Stayed in May 2024

Nothing

Just great location friendly and clean

Stayed in May 2024

We stayed in a suite, and room details said there should have been robes. These would’ve been welcomed for a chilled out evening, but weren’t in the room. Wasn’t something we wanted to bother the front staff about

Small enough to offer a personal service. Rooms are well equipped. Excellent quality toiletries :)

Stayed in April 2024

I was bitten on the lip by a spider during the night, my face was swollen from it,. .... when mentioning it just got smiled.at..

Qaa lovely room great location

Stayed in April 2024

Can't think of anything.

Lovley location and great view from the garden room.

Stayed in February 2024