Vaughan Street, The Promenade, Llandudno, LL30 1AP, United Kingdom
#15 of 42 hotels in Llandudno
Guests' ChoiceBased on 2237 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 31 January 2024
Carolyn
United KingdomEverything we wanted was just right. Good size room cosy and warm, excellent food especially breakfast, gym and pool appreciated and great location. Staff friendly and helpful.
Stayed in January 2024
Reviewed: 30 January 2024
Travelling
United KingdomVery comfortable stay, efficient friendly staff. Excellent breakfast and service.
Stayed in January 2024
Reviewed: 30 January 2024
Adrian
United KingdomBuffet breakfast rather tasteless and not hot. Sausage/bacon quality ? Freshly cooked is always superior. Only a few guests and yet evening staff very slow, what we're they doing ? Dining room could do with some aesthetic adjustment..also chairs sit slightly low. Overall I enjoyed my stay and will return.
Ambiance. Excellent dinner.
Stayed in January 2024
Reviewed: 29 January 2024
Shaun
United KingdomNothing to be honest.
Was actually sceptical with it being an old hotel but have to be honest was really, really impressed. Was spotless and bed was super comfy, breakfast was delicious too. Fresh omelette made to order...fantastic with lots of healthy options. Staff very attentive for my sister who needs extra support and is a wheelchair user too. Couldnt fault the place.
Stayed in January 2024
Reviewed: 28 January 2024
Russell
United KingdomThe heating in one room required fixing
Breakfast was excellent Staff were very friendly and always helpful
Stayed in January 2024
Reviewed: 28 January 2024
Sue
United KingdomEverything
Stayed in January 2024
Reviewed: 26 January 2024
Thomas
United KingdomThe bed although very roomy was a little firm but this is a personal preference. Many people prefer a firmer mattress.
the room was spacious with a panoramic sea view. the meals were excellent and the service excellent. Alll the staff were friendly and welcoming. Everywhere was clean and plenty of areas to sit and relax. The rooms were warm and easy to relax in.
Stayed in January 2024
Reviewed: 26 January 2024
Stuart
United KingdomBedrooms and gym dated and in need of refurbishment
Breakfast and bar. Friendly efficient staff. Good value
Stayed in January 2024
Reviewed: 25 January 2024
Richard
JapanRooms were a bit too hot
Good pool and jacuzzi arrangement and delicious breakfast
Stayed in January 2024
Reviewed: 25 January 2024
Michele
United KingdomNothing
Great location. Great quality clean rooms. Nice decor. Great staff. Excellent food.
Stayed in January 2024
Reviewed: 25 January 2024
Michael
United KingdomJust about everything from check-in through to check-out, room, facilities, food and service.
Stayed in January 2024
Reviewed: 24 January 2024
Liz
United KingdomHonestly, there wasn't anything I didn't like. Maybe drinks are very quite expensive but I suppose that's the same everywhere.
The staff were amazing. They looked after us really well. So friendly and fun. Gave us lots of advice. Fabulous swimming pool and gym facilities.
Stayed in January 2024
Reviewed: 21 January 2024
Marilyn
United KingdomEverything
Stayed in January 2024
Reviewed: 20 January 2024
John
United KingdomSadly they were changing the restaurant menu so very little choice on our first night and then it was closed on our second night
Location, cleanliness and welcome we received. The staff were all very friendly
Stayed in January 2024
Reviewed: 19 January 2024
Julia
United KingdomBreakfast lovely. Excellent polite efficient helpful and friendly staff at breakfast and all staff throughout our stay.
Stayed in January 2024
Reviewed: 16 January 2024
John
United KingdomNothing
Great hotel with polite helpful staff set in a great location will be visiting again thank you
Stayed in January 2024
Reviewed: 15 January 2024
Lois
United Kingdomneed to have usb ports in the room - i forgot my phone charger plug which caused me to panic.
the staff were amazing - all of them they made it to be fair, but the food was also beautiful.
Stayed in January 2024
Reviewed: 10 January 2024
Leigh
United KingdomNon disability friendly access into the jacuzzi
First time visitors to the Imperial, Llandudno and we thoroughly enjoyed our stay. Our room was very comfortable, clean and spacious with a side sea view 😃. The breakfast was very tasty with lots of choice as well as catering for alternative dietary needs. The staff in all areas of the hotel were friendly and responded quickly to our request to change the dressing gowns in the room which had clearly shrunk in the wash.
Stayed in January 2024
Reviewed: 9 January 2024
Robert
United KingdomThe breakfast
Great hotel Great location. Very clean & tidy and the facilities were good would recommend to anyone.
Stayed in January 2024
Reviewed: 7 January 2024
Tracey
United KingdomPrice was a bit steep n spa a bit dated6 otherwise all was good 👍
Staff were friendly n helpful room was clean n comfy had a lovely stay 😁
Stayed in January 2024
Reviewed: 7 January 2024
Lindsay
United KingdomNothing!
Everything! Especially the gluten free breakfast buffet style, perfect!
Stayed in January 2024
Reviewed: 4 January 2024
Claire
United KingdomN/A
The whole experience was lovely. From the warm welcome from the reception staff. The room was very comfortable and clean. The breakfast was hot and tasty. The bar, restaurant and reception area were all beautifully decorated for Christmas.
Stayed in December 2023
Reviewed: 2 January 2024
Jen
United KingdomThe evening meals, limited choice especially for diabetics.
Excellent good choice and well cooked
Stayed in December 2023
Reviewed: 2 January 2024
Lorraine
United KingdomFantastic hotel, superb location and breakfast, will definitely be returning
Stayed in December 2023
Reviewed: 1 January 2024
Margaret
United KingdomBreakfast very good
Stayed in December 2023
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