1 First Street, Manchester, M15 4RP, United Kingdom
#21 of 116 hotels in Manchester
Guests' ChoiceBased on 5808 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 March 2024
Jennifer
United KingdomMore milk and coffees, minor aspect as everything else was very good
Location brilliant, very clean room, reception area wonderful, helpful staff
Stayed in March 2024
Reviewed: 17 March 2024
Emilia
United KingdomNa
Location
Stayed in February 2024
Reviewed: 16 March 2024
Valerie
IrelandThe open bathroom .
Location. Request for early check-in was accommodated. Cleanliness. Lovely staff.
Stayed in March 2024
Reviewed: 16 March 2024
Carl
United KingdomN/a
Always have a great stay here with amazing staff
Stayed in March 2024
Reviewed: 16 March 2024
Justin
United KingdomWe were disturbed by the noise of trains and the shower was a bit splashy - so not very much
The room was good, we have stayed here a few times it's generally been a good place to stay
Stayed in March 2024
Reviewed: 14 March 2024
Clive
United KingdomCan’t be helped but doors slamming throughout the night kept me awake
Stayed in March 2024
Reviewed: 14 March 2024
Marius
NorwayHard beds
The food and staff
Stayed in December 2023
Reviewed: 13 March 2024
Anthony
United Kingdompeferct location
Stayed in February 2024
Reviewed: 13 March 2024
Grazyna
United KingdomCan't think about anything
Everything, the hotel isn't the best one I've ever seen but feels fresh and modern.
Stayed in January 2024
Reviewed: 13 March 2024
David
United KingdomTV could have been bigger. We had a slight issue with the subsidised parking but the hotel manager was very quick to sort this out.
Lovely breakfast clean modern room with good shower and comfy bed. Excellent Gino dcampo restaurant just opened inside it.
Stayed in February 2024
Reviewed: 10 March 2024
Kim
United KingdomThe breakfast was just ok, though there was a good selection. Asked for rooms to be near but we were really far apart which was disappointing.
The staff were very good, especially on reception. The room was spacious & well decorated.
Stayed in March 2024
Reviewed: 8 March 2024
Joanne
United Kingdomneeds more vegan options.
Fantastic customer service.
Stayed in February 2024
Reviewed: 8 March 2024
Tony
United KingdomVery helpful, friendly staff. Clean hotel and facilities. Located outside of the city, but locally to the airport with a metro link into central Madrid a few hundred yards away. The only negative is the hotel Gym. Only a few machines in a small room.
Stayed in January 2024
Reviewed: 8 March 2024
Anne
United KingdomNothing. Honestly for the price it’s probably the best value hotel I’ve stayed in in Manchester, and I’m a regular visitor.
Great location, close to tram stop, secure parking close by, which was very easy to find. 10-15 minutes (flat) walk to shops and theatre. Great staff, lovely light reception/bar/restaurant. Very clean.
Stayed in March 2024
Reviewed: 4 March 2024
Georgina
United KingdomN/a
The view and location
Stayed in March 2024
Reviewed: 4 March 2024
Tracy
United KingdomThe lighting in the restaurant was very dull in the evening. Hard to read the menu, and I gave perfect eyesight. Breakfast was one of the worst I’ve ever had. Cooked breakfast items were cold, and swimming in fat. Very unpleasant. Other items were fine.
Very clean, friendly and nice decor.
Stayed in March 2024
Reviewed: 4 March 2024
Kevin
United KingdomCouldnt check in til 3 despite asking for earlier check in, in advance and being prepared to pay. Slightly earlier check in time would be more convenient particularly for a one night stay.
3 adults stayed in a studio room. Clever design, made the best use of the space. Modern, light and airy. Spotlessly clean. Great location, close to deansgate, restaurants and bars. Pretty hotel bar with great service.
Stayed in March 2024
Reviewed: 3 March 2024
Tyeriq
United KingdomHow friendly the staff were towards me very clean within the facility and all and all great experience
Stayed in March 2024
Reviewed: 3 March 2024
Sibie
United KingdomVery modern, the atmosphere was really good, close to transport links.. a good 10-15 minute walk into town centre or 2 min tram journey can't complain. Also got free supplies of drinks which we usually pay for in other hotels..
Stayed in March 2024
Reviewed: 3 March 2024
Fyo
United KingdomI think it would be nice if there were more vegetarian options in the menu, and ones that aren't the usual ones all restaurants seems to have. Some variety would be nice. But the food still tasted exceptional so I'm fine eating the same thing.
The service was nice, friendly staff who were attentive and tried their best to help with issues that arose. The in-room dining was great. Food was tasty too. The room was super comfy and cozy and the perfect temperature.
Stayed in March 2024
Reviewed: 2 March 2024
Ewan
United KingdomBreakfast was not good value for money, it was overpriced for what it was and there wasn’t enough choice.
Clean and spacious room
Stayed in March 2024
Reviewed: 1 March 2024
Beiyao
Chinaair conditioner is not warm
Stayed in January 2024
Reviewed: 28 February 2024
Lindsay
United KingdomThe bathroom set up is a little odd with it being open to the sleeping space. Ok for us as a couple but I wouldn’t be comfortable with the set up if with a friend
Great location. Clean and reasonably priced
Stayed in February 2024
Reviewed: 27 February 2024
Guohua
ChinaCompared with what hotels at the same level in China offer, the breakfast was a little simpler.
Great location, close to Manchester Piccadilly Railway Station but not far from the city centre too. Modern design with good quality facilities and cleanliness. The room was not so spacious as the photos shows, but enough for accommodating 2 guests.
Stayed in February 2024
Reviewed: 26 February 2024
David
United KingdomNothing
Well located with a great range of bars and restaurants within a short walk. Very friendly and efficient reception and restaurant staff. Well appointed and scrupulously clean room with great views of the city. Very good choice of food at breakfast and the restaurant menu looks good even though we didn’t use it.
Stayed in February 2024
Gardena, USA
Kansas City, USA
Wasaga Beach, Canada
Pak Chong, Thailand
El Calafate, Argentina
Stubersheim, Germany
Hoi An, Vietnam
Sintra, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content