Wollaton Street, Nottingham, NG1 5RH, United Kingdom
#13 of 42 hotels in Nottingham
Guests' ChoiceBased on 5003 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 19 May 2024
Clair
United KingdomThe room was very dark, and there wasn't much storage space; if you were here for a few days, it could be difficult; I was on my own for one night, so it did not matter to me. The bed was also very firm, again OK for one night, but I could not have stayed for any more.
The staff was great and very helpful. Check-in and check-out were very easy and quick. I love the hotel's openness and good facilities. The whole hotel was very clean.
Stayed in May 2024
Reviewed: 16 May 2024
Raymond
United KingdomNo lift in car park
location
Stayed in May 2024
Reviewed: 14 May 2024
Jessica
United KingdomMinor thing but the dinner I had late the first night was served on a plastic plate which I found a little odd in such a nice environment. The water from the taps in one of the bathrooms in the lobby was scalding hot. The spa facilities were the biggest let down and underwhelming for such a beautifully decorated hotel. It felt like an old grubby leisure centre vibes and there are only 2 spaces to sit and relax in poolside. Each of the showers in the changing rooms also had no conditioner or body wash in, the containers were there but in all 3 they were empty. I would expect some form of reduced parking when you are paying £150+ a night to stay.
The rooms were very comfortable and had air con. The hotel itself is beautifully decorated and very relaxing with lots of different areas for different needs such as working, socialising, reading etc. The staff were all lovely and friendly and the food was a lovely selection in the evening as was breakfast the next morning.
Stayed in May 2024
Reviewed: 13 May 2024
Zsuzsanna
United KingdomPerhaps I would score 1 point chair cleanliness ( had random stain on it) in the room. Again this is minor and not major fault.
Warm welcome and staff customer service was amazing as well as facilities and location. We really enjoyed our stay. Breakfast was also amazing with options and again staff members very welcoming and courteous.
Stayed in May 2024
Reviewed: 13 May 2024
Mckenzie
United KingdomThe spa area was not really accessible/comfortable as there were a group of young men who took over the whole pool area. They were doing everything the sign said not to do but we’re not challenged.
Location, cleanliness and great attitude from the staff
Stayed in May 2024
Reviewed: 13 May 2024
Ngaire
United KingdomNoisy Neighbours! Shouting from adjoining rooms was not acceptable.
Nice space in the room - Downstairs bar etc was very comfortable and relaxing
Stayed in May 2024
Reviewed: 11 May 2024
Henny
United KingdomLocation
Stayed in May 2024
Reviewed: 10 May 2024
Judith
United KingdomLocation
Stayed in May 2024
Reviewed: 9 May 2024
Thompson
United KingdomCouldn't open the window. Could have done with another chair.
Breakfast was brilliant with excellent staff. Checking in staff were very helpful. Room was ideal size
Stayed in May 2024
Reviewed: 7 May 2024
Pauline
United KingdomNothing. Lift to car park was broken which might be issue for disabled customers.
Calm and stylish hotel where everything ran smoothly. Breakfasts were great, relaxed and great choice.
Stayed in May 2024
Reviewed: 6 May 2024
Cheryl
United KingdomThe spa could be more accessible for disabled
Comfort, staff
Stayed in April 2024
Reviewed: 5 May 2024
Nicola
United Kingdomshower wasn't very good, for that hotel I was expecting a better shower with more water pressure. The water barely flowed out passed the taps.
The welcome was very efficient and friendly staff, the room was very clean.
Stayed in May 2024
Reviewed: 5 May 2024
Hannah
United KingdomDrilling,
Breakfast, spa,staff
Stayed in April 2024
Reviewed: 4 May 2024
Helen
United KingdomWe were under the impression that we could stay in the spa after 12pm checking out time.....but apparently not
So much choice
Stayed in May 2024
Reviewed: 2 May 2024
Gemma
United KingdomLeisure facilities were full of kids splashing about, gave up after 20 mins Had an adjoining room but wasn’t sharing with next door. Could hear everything they spoke about all evening. Went for a chill and was kept awake until 3am with their tv
Staff were great Breakfast was lovely Beds comfy Leisure facilities great but….
Stayed in April 2024
Reviewed: 29 April 2024
Gill
United KingdomBathroom had a slight smell of sewer smell but it was only mild
Location, cleanliness, facilities and staff were amazing and so friendly
Stayed in April 2024
Reviewed: 28 April 2024
Kelly
United KingdomThe room was clean, modern, and spacious. The facilities we're a nice added extra to the stay. The staff were attentive and friendly.
Stayed in April 2024
Reviewed: 26 April 2024
David
United Kingdomthe lighting is a little dim on the right side as you walk in of the bar area.
BreaKfast was excellent as always,
Stayed in April 2024
Reviewed: 25 April 2024
Faye
United Kingdomthere wasn't a room heater, just a plug in electric heater
staff were brilliant, couldn't help any more.
Stayed in February 2024
Reviewed: 23 April 2024
David
United Kingdombedroom a little small lack of placed to put stuff fan in toilet not working car park very expensive
Breakfast was very good hotel very clean and well looked after bed a very good size
Stayed in April 2024
Reviewed: 22 April 2024
Elizabeth
United KingdomBreakfast wasn’t the best. The room wasn’t of the same quality as the communal areas at the property. Needs an update.
The hotel was close to the city centre. The communal areas were good. The reception staff were lovely. Nice comfy bed.
Stayed in April 2024
Reviewed: 21 April 2024
Stewart
United KingdomLighting in the room
Too expensive thought it was included in the price
Stayed in March 2024
Reviewed: 20 April 2024
Hayley
United KingdomLocation and pool and breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Sophie
United KingdomBathroom
Location
Stayed in March 2024
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