Reviews of Rowton Hall Hotel and Spa 4 stars
Whitchurch Road,, Chester, CH3 6AD, United Kingdom
#33 of 33 hotels in Chester
Guests' ChoiceReview score
Based on 1472 hotel reviews
7.7Score breakdown
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Cleanliness
8.1
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Comfort
8.2
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Location
8.7
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Facilities
8.0
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Staff
8.7
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Value for money
7.5
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Free WiFi
8.0
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Reviewed: 29 May 2024
Steven
United Kingdom7 reviews1 helpful vote7.0“Breakfast”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Given 2 menus at breakfast. When breakfast arrived was the opposite one which I ordered. Was told the one I ordered was the old menu. The new menu had cheap sausages and black pudding and still charged me a supplement for this even though I do not like black pudding.
Location and gardens
Stayed in March 2024
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Reviewed: 28 May 2024
Andrew
United Kingdom16 reviews1 helpful vote9.0“Mid week break”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Great location in beautiful grounds. Attentive team and really good food.
Stayed in May 2024
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Reviewed: 25 May 2024
Stephen
United Kingdom16 reviews7.0“Good location and attractively priced”- • Leisure trip
- • Couple
- • Double or Twin Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location
Stayed in May 2024
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Reviewed: 25 May 2024
Charley
United Kingdom2 reviews9.0“Beautiful grounds and hotel. Stunning swimming pool.”- • Leisure trip
- • Couple
- • Double or Twin Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Restaurant staff wasn’t the best. Waited 1.5hours for our evening meal. Staff avoided looking at us and weee no where to be seen majority of the time.
Stunning grounds and hotel
Stayed in May 2024
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Reviewed: 25 May 2024
Helen
United Kingdom3 reviews7.0“FAR to expensive for the quality of the room. Needs some investment in the room for what they are charging”- • Leisure trip
- • Couple
- • Double or Twin Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Dated and in need of investment, Broken tiles, blowen plaster on the walls
Large room and bathroom
Stayed in May 2024
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Reviewed: 24 May 2024
Carol
United Kingdom23 reviews8.0“A good stay overall.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
In the restaurant the main course choices were limited. Bedroom windows need replacing as single glazed and need replacing.
The staff were very pleasant, professional and helpful. Downstairs had a lovely ambiance. There was a good selection of options for breakfast. Bed and pillows were very comfortable.
Stayed in May 2024
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Reviewed: 21 May 2024
John
United Kingdom29 reviews7.0“Generally very happy.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast choices could have been more without supplement.
Breakfast was adequate.
Stayed in May 2024
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Reviewed: 19 May 2024
Sarah
United Kingdom4 reviews7.0“Nice and comfy and good value for money”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom was shoddy and needs some updating Mould in the shower and water didn’t drain properly it’s a little tired and paint flaking
Location lovely super spa facilities nice comfy bed
Stayed in May 2024
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Reviewed: 6 May 2024
Debbie
United Kingdom10 reviews4 helpful votes8.0“Lovely room, friendly staff but poor breakfast.”- • Leisure trip
- • Couple
- • Apartment
- • Stayed 1 night
- • Submitted via mobile
Breakfast was poor. For 15 quid each - cold poached egg, over cooked black pudding, cold bacon. The sausage was ok, but only 1. Didn't get offered another round of toast. Continental options are not great, supermarket frozen mixed berries (albeit had been defrosted), apples cut up that were brown and uninviting.
The staff were fantastic, every single one that we came into contact with was friendly and polite. The room was beautiful, spacious and clean. Everything we had hoped it would be.
Stayed in May 2024
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Reviewed: 30 April 2024
Jill
United Kingdom1 review7.0“Pleasant.”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Pool was a little disappointing, not quite as impressive as photos make it appear.
Stayed in April 2024
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Reviewed: 25 April 2024
Waddington
United Kingdom1 review9.0“Lovely friendly hotel with great food.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
The spa reception was unmanned when I arrived for my treatment & whilst I was waiting a further 3 people turned up for treatments. Maybe ensure there is someone available to watch the area if you know appointments are due in.
Staff were friendly in the restaurant & at reception. Food was excellent at both dinner & breakfast. I had an eyebrow shape at the spa & the price was very reasonable.
Stayed in March 2024
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Reviewed: 14 April 2024
Nigel
United Kingdom4 reviews9.0“Very good and great location”- • Leisure trip
- • Couple
- • Double or Twin Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Full breakfast included in quote
Location and friendly staff
Stayed in March 2024
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Reviewed: 12 April 2024
Norman
Ireland9 reviews8.0“Excellent, it would be might hotel of choice when staying in the area again.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
I was happy with my stay, there wasn't anything I didn't enjoy about it.
This was a short business trip so, because of work commitments, I was unable to appreciate the full extent of the facilities. However, I found the hotel to be of a very high quality, comfortable, clean and the staff were really helpful and pleasant.
Stayed in April 2024
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Reviewed: 1 April 2024
Sarah
United Kingdom5 reviews8.0“Would highly recommend this hotel for a nice relaxing weekend.”- • Leisure trip
- • Couple
- • Double or Twin Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Being only 15 mins from Chester City centre but felt miles away from anywhere. Set in beautiful grounds this hotel is so peaceful. Lovely walled garden and nice areas to sit & enjoy a drink outside. Our room had a balcony with a gorgeous view of the garden and felt like a mini holiday. The pool area opens at 7am, so perfect to use first before heading out for the day. The food is excellent as was the service.
Stayed in March 2024
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Reviewed: 17 March 2024
Annmarie
United Kingdom1 review8.0“Very nice relaxing stay at the hotel”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything was good ,
Lovely spa ,
Stayed in March 2024
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Reviewed: 17 March 2024
Khorshed
Canada16 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
I think when you come for a bed and breakfast, all breakfasts should be included. We were at another property in Wrexham, a small Pub with rooms and they allowed an unlimited choice and quantity. A high end resort as yours could follow suit. A suggestion.
lovely old manor with great spa
Stayed in March 2024
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Reviewed: 3 March 2024
Gillian
United Kingdom2 reviews7.0“Cute but not worth money”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 1 night
- • Submitted via mobile
Cobwebs hanging from ceiling in room, large rusty patch on ceiling in sitting area, wrappers found between settee cushions. Needed fan heater on all the time as rooms very cold
Rustic
Stayed in March 2024
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Reviewed: 29 February 2024
Graeme
United Kingdom1 review9.0“Overall, an execellent hotel for a family nights stay”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 1 night
Parts of the hotel were obvioulsy under refurbishment or due to be so loooked a little tired, with wallpaper peeling off and parts freshly painted and others not.
Rooms were superb and facilities for the family, pool etc., were excellent. The staff at dinner were brilliant, very attentive to the needs of a family of 5 (with 3 kids under 10!)
Stayed in February 2024
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Reviewed: 27 February 2024
Amy
United Kingdom13 reviews9.0“Beautiful place to stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Could of done with maybe different TV as screen was facing away from the bed x
Loved how pretty it was and comfortable clean room nice bathroom and warm beautiful grounds and lovely breakfast
Stayed in February 2024
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Reviewed: 27 February 2024
Kouros
United Kingdom42 reviews1 helpful vote7.0“it was ok for one night sleep.”- • Business trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
there was spider web around windows and there was some dust on carpet.
The room wasn't clean and not meet our expectation for the payment.
Stayed in February 2024
-
Reviewed: 20 February 2024
Frederik
United Kingdom1 review1 helpful vote8.0“Great hotel, Park and ride was close by and very cheap. I think £2.50 for two people return.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Room was nice. Never had Breakfast but Dinner was very nice. The pool was great. The Pool maintenance bloke was helpful and asked what we thought of the pool temperature, which was thoughtful.
Stayed in February 2024
-
Reviewed: 19 February 2024
Anthony
United Kingdom7 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Beds wasnt that comfy but the rest was reallt good
Love how quite and relaxing the break was
Stayed in February 2024
-
Reviewed: 17 February 2024
Shirley
United Kingdom4 reviews8.0“Pleasant”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Felt the breakfast information should have made clearer
Location
Stayed in February 2024
-
Reviewed: 16 February 2024
Donna
United Kingdom18 reviews1 helpful vote9.0“Nice night away with full spa use xx”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
A little tired in areas
Gorgeous property with period features
Stayed in February 2024
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