Food very poor.

Location facilities and comfort..

Stayed in July 2023

Enjoyed very much spoke to other residents who had much better deal price wise.

Stayed in September 2023

Bar menu - poor selection in my opinion, tapas etc, no simple meals stayed for 2 nights and had a prawn sandwich

Breakfast , excellent choice, nice area to stay surrounding gardens well maintained

Stayed in September 2023

The facilities in the swimming pool/spa were a bit dated, only one shower had shower gel in it, no robes, lockers didn’t lock. And when I realised I left something in there, staff were nowhere to be found. Disappointing part of the hotel. But the rest is fine.

Very nice property, lovely bar area

Stayed in September 2023

Well equipped rooms, excellent food, spa facilities and staff friendliness.

Stayed in August 2023

Food wasn't anything special but bar area was nice.

Good location. Nice pool.

Stayed in September 2023

As above

Staff lovely and friendly Spa empty so nice and quiet. Sauna door didn't close so not able to use properly. Had to hold the door to although not completely closed Breakfast disappointing had to send it back as not cooked but still not cooked so couldn't eat it (omelette). Too soggy and jelly egg

Stayed in September 2023

When we arrived we noticed the twin beds where different heights. Oh closer inspection one had collapsed and had been wedged up with wood feet. Informed reception who offered to move us, but we had settled and only staying for one night.

Ideal location to Chester, nice clean small spa area, restaurant and bar.

Stayed in August 2023

The bedroom carpet could do with a good hover and clean draw on dressing table did not close when anything was in it Found a hair in the poached egg at breakfast was was unable to eat it and no staff came to check how breakfast was

Staff were very welcoming and friendly good was amazing qith expecting of breakfast I'm the second day

Stayed in September 2023

Everything was lovely

Beautiful gardens and facilities and very dog friendly

Stayed in August 2023

carpet was a bit dated in our room, needed a shampoo.

Lovely country hotel with large carpark. The receptionist was lovely, very friendly and helpful about the area. The room was quite big, and that and the bathroom were very clean. We were in a ground floor room as requested but we really needed some sort of blinds/net curtain at window as it was overlooking a rear carpark. Breakfast was lovely . We sat in the bar as we had a dog but it was lovely and the waiters were very good.

Stayed in August 2023

I do not wish to censorious. Trying to install modern facilities such as showers in old buildings always presents problems. Up to a point, Rowton Hall has coped with this. Actually I would always prefer this sort of building to the soulless modern muti-corridor, multi-level establishment. But please make allowances.

Very pleasant old Georgian building in well tended grounds including beautiful gardens. All the staff, without exception, were hard working and attentive. The restaurant provides a distinctive menu. The cod was flaky and flavoursome. Risotto perhaps a bit small. Good choice of breakfast.

Stayed in September 2023

Lovely large hotel with very good leisure facilities, clean, good food and all staff were happy. Walks around the big gardens around the hotel are also lovely. Less than 10 mins drive to Chester.

Stayed in September 2023

Breakfast was very tasty , poached eggs done very well, service was a little hit and miss , you could tell who were new or inexperienced.

Stayed in August 2023

Toilet flush wasn't working properly so we were upgraded. Still problems with the flush but not as bad. Carpet stained - needed a good shampoo. Waiting on staff were lovely but they were not pro-active. They require proper training. No-one at the bar when we required service and they disappeared when drinks were served. At breakfast no cereal bowls (we had to ask). Plates were not cleared away although when we finished eating we were asked if we'd like more tea/coffee! Payment was taken off twice and we are still waiting for it to show in our account. Two lady receptionists were excellent. Guy on the desk when we checked out was a bit abrupt. Thought it didn't seem to matter that we'd been charged twice!!

Upgraded to a lovely room. The staff were very polite.

Stayed in August 2023

The property is in a beautiful setting.

Stayed in September 2023

Room needed updating

Outstanding food Attentive staff

Stayed in August 2023

Menu in the restaurant was a little restricted.

Lovely room with good facilities.

Stayed in August 2023

There was a wedding on when we were there the music went on until midnight. Feel we should have been offered a discounted rate or had breakfast included as we couldn’t get to sleep until late

Spa was lovely and quiet

Stayed in August 2023

The food could have been better but it was easy to get to Chester by taxi and so we enjoyed a brilliant Italian meal out.

Excellent location, only 10 mins from Chester and the zoo. A homely feel. The spa was fab and the staff were friendly. Would stay again.

Stayed in August 2023

Some areas a little tired but could see these are being worked on.

Friendly staff welcoming homely feeling. Spacious bright rooms. Beautiful flowers in the garden. Would definitely stay again.

Stayed in August 2023

Yorkshire pudding very over cooked. Desserts too sweet and chocolate brownie unnecessarily doused in caramel sauce. But these aspects didn’t spoil what was overall a lovely comfortable stay.

The garden is amazing - full of the most beautiful flowers. Staff very helpful and friendly. At dinner the starters and most of the main course, particularly the meat, were excellent. At breakfast the porridge and coffee were particularly good and there was a good choice of food.Bedroom was spacious, nicely decorated and bed very comfortable.

Stayed in August 2023

Toilet was a little dirty, food was very pricey, some spa staff weren’t very accommodating

Spa, room service, comfortable bed, lovely biscuits and tea in bedroom

Stayed in July 2023

Facilities were amazing and accessible, staff went above and beyond for needs. Food was delicious and room was beautiful.

Stayed in August 2023

The room 101 had a view of a blank wall despite the hotel being in a park. Worse than that the restaurant extractor fan was audible so you couldn't leave the window open. OK on a cold night but not good in summer. We felt a bit like we'd been given the worst room because we ignored their offer to bid for an upgrade. Which was odd because they said the hotel was full. There was a works conference going on as well taking up 80% of the hotel and while it wasn't obtrusive it made the hotel feel a bit empty of life. Also though the breakfast was fine if you wanted the full English you had to pay extra.

Lovely setting, colourful gardens, we actually got married here 10 years ago so it was a little revisit. Room was a good size and comfortable. The pool area is excellent and we had it to ourselves.

Stayed in August 2023