Our room did not correspond AT ALL to picture on booking.com. Smaller. Window was at the bottom of a 2 m x 2 m shaft; no daylight ! Bed was double, not queen size, but comfortable.

Very good location: - 15 mn (on foot) from Paddington Station direct to Heathrow by Elizabeth Line, - 3 lines of metro reachable around the corner, - many busses. Convenient lockers for luggage if arriving early (like via overnight flight from USA). Very nice Costa coffee house on ground floor.

Stayed in May 2024

The room was a bit on the smaller side.

Loved the location, very close to the station. Good access to lovely restaurants nearby. The staff very were very nice and accommodating.

Stayed in April 2024

Our window looked out on another window of another room and there wasn't really daylight coming in. On the 1st and second floor you could hear a lot of noice from the cafe downstairs. We slept on the 4th but I think it’s not nice to sleep on the 1st floor.

The bathroom was the best part of the room! The bed was also good but not that big. We slept on the 4th floor and didn’t hear any noice. The staff was also really nice! The room is also with a code instead of a card.

Stayed in April 2024

The refrigerator was a little noisy at night and can’t be switched off. Otherwise all good

Stayed in April 2024

There was an ongoing renovation on first and second floor that was not mentioned. Because of that, it was a bit difficult finding the place, since the Costa cafe mentioned in the description how to reach the place and get in, is not functioning at the moment and there is no sign of it. Also affected the stay in the hotel. The room they had for us for 7 days stay was without day light access, so it was unpleasant surprise. Also was on the floor where renovations took place. But stuff was helpful and changed the room.

At first there was an issue with the room, because we got a room without day light, but stuff was helpful and changed the room. The second room was great. Location is very good, easy access to public transport and 10 min. walk to Hyde Park .

Stayed in April 2024

Condition of room

Location

Stayed in April 2024

Small room, No daylight

Easy Access

Stayed in March 2024

Mattress on one of the beds could do with turning or replacing in room 202

Location spot on. Staff all extremely helpful and friendly. Clean and fresh rooms.

Stayed in March 2024

I was really disappointed in the communal area between the reception and the left. There was a Costa Coffee that used to be there. This was being renovated and the workmen were tools different levels of Flooring and there was no advice of this when booking the room was very disappointing as it was clearly a health and safety risk.

I like the location as it was right where I needed to be for work

Stayed in March 2024

A bit noisy between rooms. Bathroom was small, shower faucet not very comfy. Mattress was not great but we managed. They never came and cleaned the room during the 6-day stay. I would have expected so at least once.

Good location. Room was small but cozy. Nice design.

Stayed in March 2024

The staff was lovely and the room was spacious. It was great value for money! The location is very good and has great access to the Edgeware Road stations.

Stayed in March 2024

Room size like a jail for me No desk no cloth store I had to make some on line meeting on bed . May be all hotel with the same category is the same in London. Elevators is breakdown, have to carry all my luggage to 6th floor then change my room to be in 3rd floor Room cleaning services with a charge which is very strange for me

Staff and Internet

Stayed in February 2024

- Narrow window overlooking shaft, which made the room very dark. - Upon arrival we were informed that the lift was not working. We were in the fifth floor and there were no other rooms available at a lower level. Lift was not working throughout the entire stay and it seems that it will remain that way for a while as the lower floors are undergoing a refurbishment.

- Modern, clean room with kettle and mini fridge. - Location good, being close to an underground station and surrounded by many supermarkets, shops, bars, restaurants, cafeterias etc.

Stayed in February 2024

The elevator was broken. (They did inform us about it)

Location was good and the staff was very friendly. Our room was very nice as well.

Stayed in February 2024

Location

Stayed in December 2023

The room was so small. I don’t think two suitcases Could fit open so better for one person or a couple with one suitcase. Room had no natural light either.

Location was central. Room was very clean and quite quiet. Not a lot of variety in the eating places around. Mostly middle eastern. Easy to check in and out.

Stayed in December 2023

There was not room service except if you asked for it explicitely, which for the price of the room is a bit below the service I expected. There was not kitchen services.

It was a clean hotel and room. Very comfortable matress, nice and very clean bathroom, though small one. The shower was new and water pressure correct. There was a kettle, small fridge, and iron in the room. The temperature was air conditioning controlled (comfy, but dry). The situation is correct for travelers, well connected with Metro and near Paddington.

Stayed in November 2023

Some rooms are too small and the tea cattle are too old and not safe

Stayed in November 2023

The wifi is a bit poor, many times I just lost the connection and when worked is a bit slower

Walkable, clean, staff really professional and helpful.

Stayed in November 2023

Although the room was adequate, there was little room for any large luggage/baggage and no real space to store clothing. There was an alcove within the room which would have been a perfect spot, and size, where shelves and hooks could have been installed to allow for a suitcase to be placed, the room's mini-bar fridge to be incorporated along with the safe and ironing board. Space would definitely have been gained. The cleanliness was good except for noticeable stains on the carpet.

The hotel was well situated, within walking distance of both Edgware Road tube stations and Paddington station. Numerous bars, cafés and restaurants are also close-by, offering a large selection of various cuisines. Checking in was facilitated by the online option and the room was comfortable with a large bed and spacious bathroom. The bathroom itself was clean and soap & shampoo supplies were generous.

Stayed in October 2023

No clean up for the duration of our stay. The little beverage supplied in the room couldn't have satisfied 2 people for 6 day stay.

The I stayed in was spacious and convenient for a couple

Stayed in October 2023

The showers and toilet very small. A lot of noise from the neighboring rooms.

The location is good but a lot of noise outside at night. The staff are very nice and they do everything they can to help.

Stayed in August 2023

We spent 6 nights and there was no cleaning, there was an extra fee for that. Maybe I misread the email but I thought that there was going to be cleaning after three days. I've stayed in cheaper places where a general cleaning was done everyday. Also, if you want supplies like toilet paper, toiletries, or a change of towels you'd have to get them yourself at the supply cabinet in the lobby. I don't recall this being explained beforehand.

The location was good, I liked that there was a kettle with tea bags, coffee, milk, sugar, cups, and spoons. The fridge was a plus. The towels were big, the shower had very good water pressure.

Stayed in September 2023

Literally the rooms are very cramped, you have to pay for the housekeeping , and the checkout is early.

Good location, nice reception staff, and the room is clean

Stayed in August 2023