54 Princes Street, Thurso, KW14 7DH, United Kingdom
#7 of 12 hotels in Thurso
Guests' ChoiceBased on 811 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.7
Facilities
8.0
Staff
8.9
Value for money
8.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 July 2023
Simon
United KingdomRooms a little hard to find - the "Coach house" building could use better signage. For some reason the heating was on in July, which we only realised half way through the night while wondering why we were hot! Perhaps a little expensive at £110, but it was high season.
Cosy room, good location a few minutes walk from restaurants etc. Good wifi, decent shower. Good breakfast, and fantastic staff serving it - we told them we were running a little late for the ferry and they delivered breakfast in record speed! Easy/plentiful parking.
Stayed in July 2023
Reviewed: 13 July 2023
Iain
United KingdomFan in bathroom didn't work - not a drama. No pool table or bar stools - appreciate it's not really that type of hotel. Barely worth mentioning these things.
Breakfast was flawless. Very attentive staff as well.
Stayed in July 2023
Reviewed: 13 July 2023
Jeanette
United Kingdomno Background music in the bar.
Room had everything you would need and more, food was fair. I thought it was good value for money.
Stayed in July 2023
Reviewed: 13 July 2023
Steve
United KingdomShower tricky to get to right temperature and takes ages to warm up.
Room was very nice, location good, staff very helpful and friendly, evening meal was amazing, would highly recommend.
Stayed in July 2023
Reviewed: 9 July 2023
Kate
SwitzerlandDespite arriving late (11pm), we were given a pleasant welcome and the lady on duty even went out of her way to get fresh lemon for my drink. The lounge was nicely decorated and cosy, with some lovely framed prints. Breakfast was yummy, staff were all friendly, free private parking was convenient, and just round the corner from the fabulous artisan coffee shop and restaurant, Olive - would stay again!
Stayed in July 2023
Reviewed: 8 July 2023
Neil
United KingdomRoom was quite small.
The bed was very comfortable Breakfast was good.
Stayed in July 2023
Reviewed: 30 June 2023
Katja
SwitzerlandThe shower utensils needs a little refreshment
Nice little hotel quite close to the train station and the center. It is a little getting in the long in the tooth, but good breakfast.
Stayed in June 2023
Reviewed: 29 June 2023
Thomas
United KingdomThe rooms are a little dated but this isn't a problem. The breakfast was the worst we've had in Scotland, everything seemed like it had been cooked hours before.
The location is fantastic and in walking distance to restaurants and bars. The staff are super friendly and we really enjoyed the in house lounge and bar. Had a great selection of beers and is super comfortable. Our room was huge and had a great shower.
Stayed in June 2023
Reviewed: 25 June 2023
Robinson
United KingdomWould have liked more choices of draught beer in the bar
Breakfast - choice good and fried breakfast excellent. Dinner - fresh vegetables and good choices
Stayed in June 2023
Reviewed: 22 June 2023
Ronald
United KingdomStaff were very friendly and helpful
Stayed in June 2023
Reviewed: 22 June 2023
John
United KingdomThe long wait to be served with dinner. We had booked for this meal at a time suggested by reception staff. They told us that there were two coach parties dining in, so supposedly gave us a time to avoid any delays. As it happened we had a wait over over 1 hour to be served with our meal. We were not impressed.
Nice room, plenty of space and furniture.
Stayed in June 2023
Reviewed: 22 June 2023
John
United KingdomApartment basic but perfect for one night stay.
Apartment adequate. Nice atmosphere in hotel.
Stayed in June 2023
Reviewed: 14 June 2023
Gregor
United KingdomFriendly and helpful staff.
Stayed in June 2023
Reviewed: 13 June 2023
Lindsay
United Kingdomgreat room, excellent food
Stayed in June 2023
Reviewed: 12 June 2023
Alan
Australiano issues
Convenient location - large, comfortable and clean rooms. On site restaurant was very good.
Stayed in June 2023
Reviewed: 9 June 2023
Linda
United KingdomSome of the fixtures are not the best quality, but they were good enough and more importantly, they were clean and worked.
Lovely, friendly staff from the warm welcome when we arrived, from bar staff in the evening and the breakfast staff in the morning. Everything was clean and in good repair. Evening meal in the bar and breakfast next morning were excellent - some good quality ingredients used.
Stayed in June 2023
Reviewed: 7 June 2023
Martin
United KingdomNothing negative
Clean comfy and welcoming
Stayed in June 2023
Reviewed: 31 May 2023
Rob
United KingdomThe attention to detail regarding the cleaning could be just a little better.
The room was comfortable and the decor modern. The breakfast was excellent and the lady on duty (Wednesday) was very attentive and helpful and had a very kind nature.
Stayed in May 2023
Reviewed: 31 May 2023
James
United Statesthe owners and staff
Stayed in May 2023
Reviewed: 30 May 2023
Tom
United StatesGreat location and plenty of conveniences. Dinner and breakfast were both great and the staff was so nice.
Stayed in May 2023
Reviewed: 29 May 2023
Subhdra
United KingdomCan’t think of anything.
Great location for the ferry at Scrabster. Breakfast was great. Staff very friendly and helpful. Parking was on premises so very convenient.
Stayed in May 2023
Reviewed: 27 May 2023
Ann
United KingdomBreakfast choice weak
Very quiet room easy parking. No nonsense checkin
Stayed in May 2023
Reviewed: 23 May 2023
Brian
United KingdomNothing springs to mind.
Very large warm room with very comfy twin beds. Good parking facility. Friendly staff with a lovely bar and a great breakfast.
Stayed in May 2023
Reviewed: 22 May 2023
Mark
United Kingdomvery nice room, very good value, plenty of parking, friendly and helpful staff, great breakfast.
Stayed in May 2023
Reviewed: 18 May 2023
Andrew
United KingdomSome tissues would be appreciated. This hotel takes coach parties so you could have a long wait for something to eat if you get behind one
Room of average size with comfortable bed, bathroom very clean. Good central location with plenty of restaurants and shops within easy walking distance
Stayed in May 2023
Gehlberg, Germany
Saint-Quentin, France
Francavilla al Mare, Italy
Bucium, Romania
Cuiabá, Brazil
Bogotá, Colombia
Oualidia, Morocco
St Lucia, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content