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Reviews of Royal Hotel

1 Glaisnock Street , Cumnock, KA18 1BP, United Kingdom

#4 of 5 hotels in Cumnock

Guests' Choice

Review score

Based on 725 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 2 June 2024

    8.0
    Comfortable, clean and good location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited parking. Got the last parking spot one night and avoided hunting another place near dark.

    Comfortable big room, quiet to sleep. Bed was good and sofa was nice to relax on. Great breakfast which was included.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Enjoyed
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Right on the road

    Very friendly staff

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The younger staff in the restaurant were a little lacking in service skills and speed and slightly rude.

    Everything was lovely and clean and well presented. Food was good and reasonably priced. House keeping staff were very helpful.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Comfy stay for a quick overnight stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bar below open until 1am on the night we stayed so music and also loud shouting and bad behaviour outside the window in the street below including police called to a brawl

    Good location for us - easy to find and ok to park at the hotel comfy bed hot water and good breakfast

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Great place and location if visiting Dumfries house. Spotlessly clean
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    No lift to upper floor, however staff offered to assist with my luggage. Parking was a bit tight, but ok.

    Large room (actually 2 bedrooms, with bathroom between) plenty of plug sockets, spotlessly clean, food good honest pub style. Would definitely stay agin if I was in the area

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortable - a new mattress needed. Was unbearably warm no fan and couldn't get the window open. Staff where friendly and the food was nice. Would stay again

    Cute hotel easy to find parking, nice restaurant and clean

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were all friendly and welcoming.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Hotel very convenient for our visit to Dumfries House. Room a little dark, but bed comfortable. Plenty of hot water, with bath and shower available. Staff friendly.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water , plumbing issue was resolved after breakfast

    Warm friendly welcome , comfortable room

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    A wonderful place to stay with brilliant staff.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The hotel was comfortable and the staff were absolutely lovely and very helpful.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good stay. Nice meal in restaurant and good breskfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and tidy. Room too hot

    Central to town

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Great location, lovely cocktails
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast started too late for me to enjoy it as we had an early start.

    The room was amazing. Really great location and enjoyed cocktails with our evening food.

    Stayed in March 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was mouldy around the bath, the vinyl laminate was hanging off the sink base door. We had no hot water in the morning to have a shower or wash. When going for breakfast we were attended too as great as the night before.

    Hotel was pretty modern looking in the restaurant/reception. Dinner was very nice and drinks reasonably priced. The bed was comfy and we had a decent sleep probably better if it wasn't such a hot room. But the weather had been amazing all day.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Very enjoyable and would recommend
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room.

    Great room food and staff.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Convenient if passing through
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The whole premises looked tired and a bit dark. Much in need of modernisation. blinds in room were damaged.

    Location was excellent for Dumfries house our destination. The restaurant and food was excellent. The beds were very comfortable. Good size bathroom.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Great place from which to visit Dumfries House.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Steps for my mum who is 89.

    The staff were exceptional.

    Stayed in March 2024

  • Reviewed: 26 April 2024

    9.0
    Great two night stay whilst visiting family
    • Leisure trip
    • Couple
    • Royal Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Spacious rooms and staff were amazing and professional

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Working locally and found little gem to stay overnight with fantastic food.
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 2 nights

    Couldn't fault anything.

    Everything to like about my stay. Great location with parking. Excellent evening meal and breakfast. Thoroughly recommend and will not hesitate to stay again if back in the area.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Very happy with my stay and with the staff etc. Thank you so much.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing really! Perhaps a little bit more options for continental breakfast, but for the price I paid I cannot complain at all. My eggs royale was lovely.

    Great value for money, my hotel room was enormous with a hallway dressing room, bath tub and sofa. Staff were extremely friendly and welcoming too. Would absolutely recommend and would stay again.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Staff friendly and good food
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The rooms were a bit dated and dark. I didn't like the privacy from the room and being able to see through to another window when in the bedroom or bathroom so felt we had to keep the blinds down. I had a really good nights sleep though and the bed was really comfortable for me. We had 3 rooms booked and the others found the noise from the pub annoying

    The restaurant was really nice and cozy and all food was really tasty, Breakfast offered a great choice. The staff were all really helpful.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Value for money Clean Good sized room Good location

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Over all it was a good stay. The wait staff was about fifty fifty. Half were attentive the other half was not.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Heaters in our room did not work. Ask them to look at it, they never did. Carpet leading up to the rooms are very dirty and smell especially the area near the kitchen.

    Location

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Thoroughly enjoyed my stay.Clean, comfortable and tasty food couldn't ask for more !
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was a bit noisy from people out side .However it was a Saturday night and my room was at the front so wouldn't say this was a big issue and it didn't stop me from sleeping...

    Great central location. The staff were helpful and friendly . My room was perfect - very clean and a really comfortable bed. The breakfast was delicious & great service from staff

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Lovely hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely and clean.

    Stayed in April 2024

Showing 1 – 25

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