The "partial sea view" is actually more of a 'street view'. It was loud (one floor up from a busy street) with all of the traffic noise, and didn't have much of a sea view. No coffee pot/keurig in the room, instead had instant coffee with tea kettle (not tasty). No usable refrigerator in the room (only mini bar). It was disappointing that you could not order food from a restaurant in the hotel and eat it at the rooftop pool.

Breakfast each morning was super. The location was central to some shopping/restaurants. Bathtub was nice. Enjoyed the various bars and food available by the hotel. The rooftop pool was small and not temp controlled but the views and chairs were nice. 15-20 minute walk to the closest harbor/ (busy) beach area. Piano night was fun.

Stayed in May 2024

Beautiful view, very clean, beautiful rooms with very comfy bed, great breakfast. A beautiful hotel. It's not in the City center but just a short walk. Bonus is that it is not too far from the train so easy to walk with rolling luggage and very convenient for traveling to Naples.

Stayed in March 2024

Beautiful hotel. Unbelieveable view of the sea from the rooftop bar. You cant go wrong with this hotel. It has everything you could ask for

Stayed in May 2024

Both pools were very cold but I suspect warm in the high summer months,the weather was not good whilst we were there.

An excellent hotel in central Sorrento,the decorations were stylish and comfortable,the garden was so beautiful,lovely place to have a drink under lemon and orange trees.Every single member of staff went out of their way to make you welcome.

Stayed in May 2024

One of my friend’s room 118 had a problem with drainage in the bath, it was backing up and she was getting dirty grainy water coming up the bath plug hole and could not shower.

Friendly staff, areas for relaxing ie pools. Roof top bar.

Stayed in May 2024

We liked everything.

The location was excellent. It was within walking distance to the Main Street and square. The breakfast was plentiful with attentive staff.

Stayed in April 2024

This is a terrific hotel. Extremely clean, beautiful tile throughout. Very helpful staff, on-site restaurants have excellent food. We had terrace facing the bay of sorrento which was also excellent. Would definitely stay there again on next visit. Convenient walk 5-7 mins to city center. Large lift for luggage and spacious rooms ...

Stayed in May 2024

Our room was by the housekeeping office- not ideal and noisy early AM. No windows. I knew this room did not have ocean view and contacted hotel twice and each time I was told it was a very nice room. Not having windows was uncomfortable. The small balcony doors were away from bed.

Very clean and presented well.

Stayed in May 2024

Slight lack of entertainment

Two pools Very clean Old world charm and friendly helpful staff Excellent breakfast

Stayed in May 2024

Cleaning staff a bit loud early morning

Brilliant staff, atmosphere, food and drinks. Was beautiful

Stayed in May 2024

Not really that we didn't like it, but we just thought the staff, particularly the wait staff in the breakfast room and some of the bar staff, could have been a little friendlier and more welcoming. They were quite serious and professional

The facilities of the Hotel were fantastic and extremely clean and comfortable. The buffet breakfast was amazing. It was quite expensive but in comparison to other Hotels in the area it was probably on parr. The staff were helpful but we didn't find them overly friendly. They were quite serious in their demeanor. A smile at breakfast would have been nice.

Stayed in May 2024

The view of the sea from our room was spectacular. The hotel gardens are Beautiful with rows of lemon trees.

Stayed in May 2024

Classy decoration and stunning views. A good location to see all of Sorrento

Stayed in May 2024

We could have possibly done with air conditioning in the room, as it was particularly hot the weekend we stayed there.

Beautiful hotel and decor. Lovely staff! A special thanks to Erica on Reception, who made our anniversary stay extra special! Breakfast was perfect with a window table each morning. There was a great choice of breakfast items at the buffet.

Stayed in April 2024

Breakfast poor - just needs more natural and good fresh produce

Lovely bright hotel -well designed

Stayed in May 2024

One of the nicest hotels we stayed in Italy during our 4 week holiday. 2 nights could have easily been 5 or 7 due to the stunning location of Sorrento and the comfort of this hotel. Buffet Breakfst was good, rooms were huge compared to other places we stayed. Highy recommend visiting Pompeii and Capri while down here.

Stayed in April 2024

Wish I could have splurged on a room with a better view -- but other than that, this place is just wonderful.

Beautiful property. Great breakfast. Good location close to everything in Sorrento. Welcoming and very helpful staff!

Stayed in April 2024

Drinks and food inside the hotel were expensive.

Breakfast was amazing. Location was handy for everything we needed. Staff were friendly and helpful

Stayed in April 2024

Lovely relaxed hotel with friendly staff

Stayed in April 2024

Nothing

The view was amazing and the staff where exceptional. Cleanliness was suburb and the location was good just a 5 minute walk from the center. I look forward to visiting again.

Stayed in April 2024

Nothing to complain about, can't point a bad thing about the hotel, it fits perfectly in the price point and star rating, and I'd absolutely recommend staying here.

The staff was great, the hotel is well located, but in quiet zone. The room was very spacious, and with a lovely balcony. The restaurant is good, although a little bit on the expensive side, especially at dinner. Had one of the best carbonara of the whole trip. I'd say overall it was one of the best price/quality hotels of the whole trip, and recommended without a doubt.

Stayed in April 2024

They shouldn’t advertise temperature controlled pool- it isn’t. I went in April and it wasn’t heated. Maybe it us “temperature controlled “ in the summer.

Breakfast was delicious. Entire staff could not be more kind, efficient, and always helpful. They want to please the customers always, and will do their best to take care if you. Everything was clean and beautiful. Loved the gardens and room.

Stayed in April 2024

Nothing

Well maintained, clean, comfortable, excellent breakfast, wonderful staff, great location, clean pools

Stayed in April 2024

Nothing

Excellent all round

Stayed in April 2024