The hotel was just perfect, we loved it!

Stayed in May 2024

Pillows were very uncomfortable. Quilt was too hot.

Location, friendly staff, room size.

Stayed in May 2024

There is only one toilet for the six people room is a little not convenient.

The location is good! The room is very fancy and clean.

Stayed in March 2024

The staf was friendly and helpfull but some of them only know basic english wich was a little harder to communicate with.

Room had everything you could think of. 75 inch tv. Hot and cold bath. Sauna and chill zone. 2 balconies and kitchen. The price for the room was very reasonable.

Stayed in May 2024

None

The location, right next to the bus terminal and train station. The staff who checked us in was cheerful did a good job. Although she spoke little English, we somehow managed to get our questions across and got our answers. Her recommendations for ramen was good with one of the best fried chicken. The restaurant recommended for Hida beef was excellent. Cheap and good.

Stayed in May 2024

Cozy and spacious room with well-equipped kitchenette. I would highly recommend this hotel for those who might consider cooking. There is even a market nearby.

Stayed in April 2024

We forgot some stuffs but some staffs can’t communicate english and not willing to help us.

Good rooms and location.

Stayed in April 2024

Staff at the reception were not very nice.

Room very well equipped with big beds, sofa and small kitchen. All new and modern.

Stayed in March 2024

Great location. Family room is fantastic, we stay with 3 children and it was spacious and comfortable. Breakfast is nice but not very diverse.

Stayed in May 2024

Very much enjoyed our stay there as the room is spacious, clean with modern and nice decor. The room with balcony can overlook the town and mountains. Located very close to train and bus station. Lots of quality restaurants nearby. Staff are helpful. Very value for money.

Stayed in May 2024

The breakfast wasn't particularly good, there were only very basic amenities (such as coffee in the room) and the lights in the room where far too complicated and impossible to convientally turn off and on.

We stayed in a suite, it was large and comfortable with a separate seating area and a TV with Netflix enabled. The bath was huge with views over the city.

Stayed in April 2024

Great room for a family with 4 separate beds. Fantastic having a laundry room with easy to use machines. We appreciated the ability to reuse water bottles using the water cooler on site.

Stayed in April 2024

Clean and good location , close to Takayama Station. Definitely will come back .

Stayed in April 2024

Too self service so it felt cold

Clean and functional

Stayed in April 2024

We enjoyed the big room with 4 beds

Stayed in April 2024

The check in procedure was quick and easy. The room is also spacious

Stayed in April 2024

What a great hotel for a lovely break in Takayama ; far from the busy, overcrowded cities. The big suite is perfect for a romantic escapade, with a view on the city & the mountains, which is gorgeous at sunset. The bathtub was amazing, it was so relaxing! And we had a balcony to enjoy our even more. I highly recommend.

Stayed in March 2024

Nothing. Everything was perfect.

Hotel is perfectly located - just next to the station, in walking distance from all the attractions. The layout of the room was incredibly clever, everything clean, check in smooth - our family was really more than happy.

Stayed in April 2024

The lack of front porch for alighting and the management staff. We arrived on a rainy night in 2 cars with a wheelchair passenger and 3 elderly travellers. While we were assisted by a Japanese lady who ran out in the rain to give us directions on where to park for our wheelchair passenger car (thank you for her help), the instructions were not very clear (note that we have a Japanese traveller with us so language is not an issue). We also had to unload luggages in the rain near the front of the hotel as there was no front porch. As we had to rush from one car to another to help our elderly travellers and a wheelchair passenger, we had problem communicating with the front desk people. One of the front desk staff is an Indian lady, who doesn't seem to understand English nor Japanese. I asked for where the carpark entrance is ( one car has been driven to the carpark for wheelchair access and i had to go over to help her alight), the reply i got was a nonchalant, "it's 1000yen a night"... there was no initiative from her to understand what the situation was. (My sister has already done the check in). She just stood by the front desk, with a clueless face... i was directed by my fellow traveller, who came in from the carpark to direct me to the door (a mere 20 steps away). A Japanese guy later came to apologise, but i can't help but comment that this lady gave us a "you're a trouble maker" look during the 2 nights stay we were there. Another comment is regarding the hotel's carpark. We were not able to park there on the first night as we did not reserve and all lots were taken. So reminder to those who needs it to reserve in advance! However, i would like to sound out to the management, that a carpark should always be accessible to hotel guests and not staff only. I was trapped outside the carpark even though there was QR/ pin system that seemed to allow hotel guests to enter.

The hotel amenities were fantastic! Firm and comfortable Simmons bed, clean and spacious rooms with kitchenette that's filled with good quality utensils and cutlery for our simple meals. The rooms were exactly the same as the pictures shared by the hotel so nothing else that we could ask for in terms hotel facilities.

Stayed in March 2024

The check out time is 10am in the morning. It would be good if it can be something like 11am or even 12 pm. On breakfast,, it will be nice to have more choices for kids. On parking, It will be good to add some parking information in the web, may be I miss it.

The location is good. The parking lot is very nearby. The room is clean and has a modern design.

Stayed in March 2024

Good location near station, buses and old town.

Stayed in March 2024

Hotel has a good location, rooms were spacious.

Stayed in March 2024

Nothing all ok

Wonderful place wide room

Stayed in March 2024

Hotel staff could be more helpful. Also didn't like that staff could only give us parking at 3pm at check in time. Especially when the parking is paid parking and not free (why does it have to be at 3pm then?). We ended up just finding All Day parking nearby ourselves for 1000 yen which is the same price as the hotel parking (which is across the road from hotel, so it wasn't any closer).

Loved this hotel! It was massive and with a kitchen which allowed us to buy from the nearby supermarket and cook food which is a welcome when you've been travelling for a few days. Bathtub in the wet room was also amazing (didn't need separate spa!). Plenty of room to relax (there was a handy tatami mat area to eat at). Great 1 night stay!

Stayed in March 2024