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  5. Reviews of Hotel Ra Kuun

Reviews of Hotel Ra Kuun This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

250-0522 Kanagawa, Hakone, Motohakone 103, Japan

#123 of 135 hotels in Hakone

Guests' Choice

Review Score

Based on 34 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    6.7

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Triple Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is 30 minutes walking from restaurants and buses stop running too early. With bad weather it’s dangerous to walk on the road as there’s no pedestrian path.

    The room was bright and bigger than average in Japan.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    8.0
    Comfortable stay and good breakfast
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nil

    Free snacks and drinks in the lobby. Good breakfast.

    Stayed in March 2024

  • Reviewed: January 15, 2024

    7.0
    Great onsen but out of the way if not driving and food isn't great
    • Leisure trip
    • Solo traveler
    • Japanese-Style Twin Room with No View
    • Stayed 1 night

    I did not like the food options that were available. I don't eat pork so I could not eat the dinner, only the buffet that was provided. Most of the food was cold. The location is difficult to reach without a car as there is no sidewalk leading up to the hotel and it can be very dark at night.

    I really liked the onsen, especially the one that was outdoors. It was worth it to be able to try an onsen which is why I booked this hotel. I liked the tatami room and the yukata that were provided. The staff were very friendly, some were quite fluent in English.

    Stayed in November 2023

  • Reviewed: January 4, 2024

    8.0
    In the middle of nature
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 1 night

    The bathroom was like something you would find on a trailer, like a plastic box, it was clearly added. There was a 1 foot step to get in the bathroom itself, but it worked ok and there was hot water.

    This hotel is in the middle of nowhere, about a half hour walk to the village (going down the mountain, so plan going up when you come back :)), so it was very, very calm, only the sounds of nature. The traditional interior and exterior onsen were really appreciated, although the hours to have access were limited (6 to 9 in the morning and 3pm to midnight). I liked the vintage look (no major renovations in the last 50 years I think).

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with No View
    • Stayed 2 nights

    When The reception let us pay extra 300 yen per night even we are not using the spring inside the property they said it's mandatory to pay.

    Location

    Stayed in November 2023

  • Reviewed: October 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room with No View
    • Stayed 1 night
    • Submitted from a mobile device

    A bit far away from public bus stop.

    Clean and friendly.

    Stayed in October 2023

  • Reviewed: August 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Japanese-Style Triple Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet so small and hope that could be renew

    Stayed in August 2023

  • Reviewed: April 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is a bit old and beds are uncomfortable. In our room we have well used sofa bed ,rather for decoration then for use ;)

    Quiet area however it's next to main route. Close to the lake. Good breakfast served. They have onsen however I didn't try it. They have small minibar at the reception and parking around property.

    Stayed in March 2023

  • Reviewed: April 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Breakfast and dinner is nice. It come with free flow of wine and alcohol.

    Stayed in April 2023

  • Reviewed: May 11, 2022

    8.0
    Great value and comfortable.
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Location just a little bit too far from the main tourist place.

    Room was great. Clean and staff are friendly.

    Stayed in April 2022

  • Reviewed: April 28, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t provide dinner day of. Original room given was very outdated.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Friendly staff, sumptuous food, very nice stay
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with No View
    • Stayed 1 night
    • Submitted from a mobile device

    Location is not ideal for older people since there's a long walk from the station, and the walk is uphill then downhill.

    Suda kun, the attending person when we checked in, was so kind he offered to accompany us to the bus station when we lost one of our bags. The room is nice, the food at buffet and during breakfast were sumptuous, and staff are friendly.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Fantastic place, could not recommend more highly.
    • Leisure trip
    • Solo traveler
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel can be slightly difficult to find via public transport; have to walk on the main road to get to the hotel from closest bus stop.

    Hotel has its own private onsen. Amazing room, very cozy, calm and welcoming vibe, fantastic staff. Close to Lake Ashi.

    Stayed in April 2024

  • Reviewed: October 28, 2023

    5.0
    Very expensive for an old hotel, poorly located.
    • Leisure trip
    • Couple
    • Japanese-Style Triple Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was not clean. The hotel is old. The carpet in the corridor was damaged. Pictures on Instagram are nice but the reality is really different. Breakfast is basic. Very expensive for this level of quality.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, very good breakfast, free Onsen, helpful staff

    Stayed in October 2023

  • Reviewed: June 2, 2023

    3.0
    Not worth it.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled bad, the beds are super hard and the bathroom is very old. On top of this, the “onsens” were in very bad conditions.

    The staff was very friendly and helpful.

    Stayed in June 2023

  • Reviewed: May 21, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Friendly staff, very good breakfast, onsen

    Stayed in May 2023

  • Reviewed: April 9, 2023

    10
    Relaxing, I will stay here again when I come next time.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location. It was 8 min from the bus stop and in a hill. At first we did not know the best option was to get out one stop before the hotel and go down with luggage and we when to the next stop, which at the time was close and we needed to go 2 stops up the hill, which luggage was a hell. I don't remember if was that instruction on how to get there in the booking pictures, maybe it was there but a reminder of which bus stop to get off by email would be appreciated it.

    Staff was very friendly, they let us to leave luggage early and helped us with bus instructions in English. Room is bigger than many to others hotels we stay in Japan. It is a old building, but well maintained and good value. The onsen is small, but it was exactly what the pictures showed and it was good to have a onsen in the hotel for that price we paid. The breakfast is amazing. It had occidental option like cofee, milk, cereal and eggs, but also Japanese options like rice, nori, green tea, grilled fish. The background usic is great, making a perfect relaxing environment.

    Stayed in April 2023

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Triple Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with No View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: November 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with No View
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: September 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room with No View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: August 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with No View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

Showing 1 - 25

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