2001 Ocean Avenue, Santa Monica, Los Angeles, CA 90405, United States
#153 of 384 hotels in Los Angeles
Guests' ChoiceBased on 1155 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
9.4
Facilities
7.7
Staff
8.7
Value for money
7.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 December 2023
Aitan
AustraliaVery clean and assistive staff.
Really close to Santa Monica Pier and Venice Beach.
Stayed in December 2023
Reviewed: 27 December 2023
Rossumar
SingaporeNil
Nil
Stayed in December 2023
Reviewed: 26 December 2023
Daniel
United KingdomHotel is quite noisy, hard to sleep. Also low value for money, it's quite expensive.
Excellent beach location.
Stayed in November 2023
Reviewed: 25 December 2023
Bridget
United Statessmall room, some homeless people walking nearby (but the hotel was secure), found a stain on window shade
great location, nice staff
Stayed in December 2023
Reviewed: 24 December 2023
Gisele
FranceThe location
Stayed in December 2023
Reviewed: 16 December 2023
Pip
AustraliaA full length mirror would have been great and some utensils. Also the floor was quite squeaky - mot sure of the room downstairs were able to hear it.
Room size, Comfy Bed and Location.
Stayed in December 2023
Reviewed: 14 December 2023
Christopher
United KingdomA lower charge for overnight car parking.
The location close to the beach was ideal. Staff were always available and helpful. The room was a good size and comfortable with facilities.
Stayed in November 2023
Reviewed: 12 December 2023
Julio
BrazilUnfortunately, the only thing that bothered me was the high amount they charge per night for parking. It is a secure parking lot but I found the price to be very high compared to other hotels. No breakfast.
Great location, easy access to the beach and pier. Comfortable room, heater and air conditioning. I loved that there is a coffee machine in the room.
Stayed in December 2023
Reviewed: 12 December 2023
Dick
AustraliaNothing - more coffee!
Friendly service
Stayed in December 2023
Reviewed: 4 December 2023
Piret
EstoniaPaper-thin walls - everything can be heard from the adjacent rooms as well as outside - in a word, quite noisy.
Guarded paid parking lot. Beautiful bathroom. The hotel is right next to the beach promenade.
Stayed in November 2023
Reviewed: 2 December 2023
M
United StatesEverything was just what we expected. Wasn't the Hilton, but very nice. The staff was wonderful?
Our stay was wonderful. We just stayed one night and the hotel was perfect. Good location and value for the money.
Stayed in November 2023
Reviewed: 24 November 2023
Jenifer
MalaysiaNone
Near to the beach and simple but clean
Stayed in November 2023
Reviewed: 16 November 2023
Joanne
AustraliaVery beautiful location, close to everything and look exactly like the photos
Stayed in November 2023
Reviewed: 16 November 2023
Alexandre
United KingdomRooms were very expensive for a (ex-motel) hotel without a restaurant or breakfast area.
Location was fantastic. Staff very friendly. Room and bathroom were spacious and clean. Rooms was beautiful and bed comfy. Amenities were relatively modern.
Stayed in November 2023
Reviewed: 10 November 2023
Louise
United KingdomWould have been good to have filtered water available.
Clean and comfortable, friendly staff and fantastic location! Nice outside spaces too.
Stayed in November 2023
Reviewed: 8 November 2023
Guilherme
BrazilVery well located, near the Santa Monica Peer as well as close by Venice beach. The hotel had bikes that we could take for a ride by the sea side. It was great.
Stayed in October 2023
Reviewed: 7 November 2023
Danialc9
AustraliaPrice
Location. 100% Mini bar able to empty and store own products.
Stayed in November 2023
Reviewed: 4 November 2023
Sarah
CanadaWe could see the beach from our room but because of the style of the hotel, we couldn't open our curtain because everyone walking by would see in. Room is tiny, even for just two people. Barely any room for your luggage. The bed and pillows were terribly hard. I suppose I could have asked to switch rooms but I assumed they were all the same. Regardless, feedback for the hotel-get new mattresses and pillows! Lastly, at 2/3am one night, the staff were moving about between the buildings and pushing around a cart (I think) which was extremely loud as the noise just bounced off the sides of the buildings. It went on for some time so needless to say, we didn't sleep well.
Location was great, beach within a 2 minute walk and could see it from our window. The room was clean but would recommend a broom be in the room due to the proximity to the beach and the likelihood to track in some sand. They had a super handy beach bag and towels in the room.
Stayed in October 2023
Reviewed: 31 October 2023
Andrey
RussiaNo proper breakfast and dining options
Location is great, direct way out to Santa Monica Beach. There are bicycles in the hotel you can rent for an affordable price compared to the ones on the beach
Stayed in October 2023
Reviewed: 29 October 2023
Alex
AustraliaIt is more of a motel than a hotel and nothing wrong with that. I had a bottom floor room and I was woken up on a couple of occasions by cleaning staff rummaging around way too early. Also, if you have mobility issues and don’t have a car the walk to the pier and third street promenade might be five minutes too long for you. Other than that enjoyed my stay here.
It was close to Main Street and 3rd Street promenade. Rooms were comfortable and well maintained. Some nice cafes and restaurants close by, including a wonderful Mexican restaurant. Staff friendly. Surprisingly quiet most of the time.
Stayed in October 2023
Reviewed: 28 October 2023
Barry
United KingdomParking too expensive so parked on street and public parking was a third cheaper
Close to beach, small but quiet courtyard garden area Reasonable price for area.
Stayed in October 2023
Reviewed: 24 October 2023
Laurence
United KingdomComfortable hotel with everything you need. Very well located in Santa Monica and clean. The staff was very welcoming and nice.
Stayed in October 2023
Reviewed: 23 October 2023
Miguel
United StatesExcelent location
Stayed in October 2023
Reviewed: 20 October 2023
Julianne
United StatesThe floor of the room was dirty so had to be sure to wear socks while in the room.
Comfy bed, quiet at night (second floor parking lot side), super close to beach, safe with 24 hour office and keycards to get into area of rooms. I didn't use, but there are beach towels, umbrellas, bikes and the like available to use.
Stayed in October 2023
Reviewed: 18 October 2023
Toomas
EstoniaWindows facing the courtyard, however this wasn't a fully negative thing because it ensured silence during the night,
Perfect location on Santa Monica beach. Pier is maybe 1km away. Room was better than expected. Considering the general bad level of US hotels, this was a pleasant surprise. Room cleaned an new towels provided every day. Overall really nice place
Stayed in August 2023
Miami Beach, USA
Antalya, Turkey
Bari, Italy
Hat Yai, Thailand
Livadia, Greece
Paris, France
Cheboksary, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content