739 Canal St. @ Bourbon, New Orleans, LA 70130, United States
#137 of 168 hotels in New Orleans
Guests' ChoiceBased on 2613 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
9.0
Facilities
7.5
Staff
8.0
Value for money
7.4
Free WiFi
7.8
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End of dialog contentReviewed: 5 February 2024
Laquita
United StatesThe off-site valet parking.
Location was perfect
Stayed in February 2024
Reviewed: 4 February 2024
Kira
United StatesThe staff cut off the escalators and one of the elevators and lied about not having stairs after we had already been up them to put our things in the room.
Stayed in January 2024
Reviewed: 27 January 2024
Shardae
United StatesOld facility
Location
Stayed in November 2023
Reviewed: 24 January 2024
Jessica
United StatesLiked everything
Beautiful place. Great location
Stayed in January 2024
Reviewed: 23 January 2024
Tyrhonda
United StatesThe valet was terrible. Long wait times to be parked and to get your vehicle.
I like the location of the property. Very close to bourbon and next door to a convenient store.
Stayed in December 2023
Reviewed: 22 January 2024
David
United States1. No mini fridge or microwave 2. No fan in the bathroom. 3. Window view was a brick wall.
Excellent customer service. Beautiful lobby and comfortable room.
Stayed in January 2024
Reviewed: 14 January 2024
Barbara
United StatesThe transition walkways between existing buildings to the room, which probably could not be helped. The ice machine was broken on our floor, therefore had to take elevator to another floor to obtain ice.
The location and staff.
Stayed in December 2023
Reviewed: 13 January 2024
Kim
AustraliaThe rooms were old and needed some maintenance
Location was amazing.
Stayed in January 2024
Reviewed: 10 January 2024
Antony
CyprusLocation
Stayed in January 2024
Reviewed: 9 January 2024
Tresie
United StatesNo usb plugs
Location
Stayed in January 2024
Reviewed: 9 January 2024
Lakesia
United StatesDidn’t have room service
The comfort and the conscience
Stayed in January 2024
Reviewed: 6 January 2024
Donai
United StatesThe room location
Location
Stayed in November 2023
Reviewed: 6 January 2024
Jennifer
United KingdomNo restaurant, small pool
Location, amazing shower, good gym, great lifts, comfortable bed.
Stayed in January 2024
Reviewed: 5 January 2024
Aqutia
United StatesThe curtain was nasty as if someone had vomit on them and the floor in the corner. I have pictures. My stomach is weak and every time I look at it I wanted to vomited
On Main stop
Stayed in January 2024
Reviewed: 3 January 2024
Somelofski
United States$20/night security deposit that I didn't get back
Stayed in December 2023
Reviewed: 2 January 2024
Green
United StatesI had to ask for towels every day. There was no microwave. There was no refrigerator.
The location
Stayed in January 2024
Reviewed: 28 December 2023
Euphrates556
United StatesHousekeeping did not do a good job. Did not empty trash cans, I received less towels than the day before. Warm water instead of hot water when showering.
Spacious, clean and nice location.
Stayed in December 2023
Reviewed: 27 December 2023
Kenisha
United StatesCould use upgraded
Location
Stayed in November 2023
Reviewed: 26 December 2023
Manish
AustraliaNoisy airconditioner won’t let you sleep at night. Mattresses were uncomfortable. Caused me back pain. No bar fridge to keep any food. Hopeless menu in the restaurant for vegetarians. Short staffed hotel
Great location
Stayed in December 2023
Reviewed: 22 December 2023
Anna
United StatesThe location of the hotel is not good. I had to walk several blocks to get an Uber due to traffic or hotel drop offs. Cars were double parked and sometimes triple parked. There was only 2 men working the front valet parking and it was a college and professional football game weekend.
The room was okay. The room was fairly clean. The hot water was great!
Stayed in December 2023
Reviewed: 11 December 2023
Danielle
United StatesOur room 617, didn’t have hot water Saturday night, December 9 and Sunday morning December 10th. It was reported Saturday night and nothing was done about it.
Convenience. Was in walking distance to several places including bourbon street.
Stayed in December 2023
Reviewed: 5 December 2023
Trenice
United StatesThe attitudes of some of the staff were ridiculous, they should know what to expect being it was bayou classic weekend. I understand if they were overwhelmed but simmer down a bit and maybe next year take off so you won’t have to deal with a lot of people.
I liked how much space we had in our room, we were able to accommodate everyone who came with us
Stayed in November 2023
Reviewed: 1 December 2023
Shakeitha
United StatesThe toilet stopped flushing and had to go through hell just to get maintenance and still didn’t receive help in time.
The presence of the sheriff department in the lobby and by the main entrance. It made us feel safe. The hotel was very nice and quiet.
Stayed in November 2023
Reviewed: 29 November 2023
Tangla
United StatesWhen we got there on Friday evening, we were told valet was full. They told us to go to a parking garage on Jefferson st, when we got there, the lady told us it was full. We went back to the hotel and they then gave us another parking lot to go to and it was full which was very frustrating at that point.. however, we ended up parking several streets down from the hotel and had to walk with our luggage.
Location
Stayed in November 2023
Reviewed: 29 November 2023
Esther
United StatesLocation
Stayed in November 2023
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